Very disappointed in the eye cream I purchased 3 weeks ago. It wasn’t cheap at £70 for 15ml so it was a little birthday treat for myself. However, after using it “sparingly”on both eyes it’s completel... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Gave me Perioral Dermatitis. No response from customer service. Awful! The scent is so strong, it burns yet is supposed to be gentle. And i spent £188 on these three products that i will never use ag... Leggi di più
A Game-Changer for Glowing Skin ✨ The Gentle Acid has officially earned its place as a must-have in my skincare routine. Don’t be fooled by the name; while it’s incredibly kind to the skin (no ting... Leggi di più
L'azienda ha risposto
Customer service is phenomenal - prompt replies & very helpful. I have only tried one product from Skin Rocks but it has become a staple in my routine & I have already got my refills stocked. I will d... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We Make Skincare Make Sense — Simplifying Skincare with Products that Deliver Long-Term Benefits Over Quick Fixes. Skincare For All Skin Types. Skincare Products That Work. Help Your Skin Look Your Best!
Informazioni di contatto
London, Regno Unito
- store@skinrocks.com
- skinrocks.com
3,6
Nella media
1K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di Skin Rocks
Hi Janet, thank you! We truly appreciate your feedback.
Jodie - Team SR
Excellent service.
5 aprile 2023
Risposta di Skin Rocks
Hi Casey, well this is wonderful! Thank you so much for taking the time to leave a review.
Jodie - Team SR
Disillusioned and Let Down.
My wife is an avid fan of Caroline and is alway looking at her FREAKS site so I had no hesitation to order the new kit on the 11th April for her birthday. We went away to celebrate expecting to be able to surprise my wife with her gift. When we came back, no parcel from Skin Rocks has been delivered but the £185.00 has been taken out of my account.
I have contacted the site with no response.
Credibility lost
7 aprile 2023
Non scritta su invito
Risposta di Skin Rocks
Hello Derek,
Unfortunately we are unable to see any contact from you and we would like to make this right. Please could you kindly email us at store@carolinehirons.com?
Team CH
Really enjoying products and app
5 aprile 2023
Risposta di Skin Rocks
Hi! We're so glad to hear this, thank you so much for taking the time to let us know.
Jodie - Team SR
Great product
I bought the retinoid 1…great packaging, delivery was extremely quick & the product was easy to use / had useful instructions. I specifically loved the amount of product size you should use on the top of the lid - why has no-one thought of this before?
5 aprile 2023
Risposta di Skin Rocks
Hello Liz, we're so happy to hear that you are loving Retinoid 1 and the information provided around this product!
Jodie - Team SR
Excellent service
5 aprile 2023
Risposta di Skin Rocks
Hi Sally, we're so grateful to hear that, thank you!
Jodie - Team SR
Risposta di Skin Rocks
Hi Paula,
Thank you so much, we're very happy to hear that!
Jodie - Team SR
Great products and delivery is timely.
30 marzo 2023
Risposta di Skin Rocks
Thank you for taking the time to leave us a 5 star review Kim! Lucy, Skin Rocks Team.
Risposta di Skin Rocks
Great to hear your experience shopping with Skin Rocks is worthy of a 5 star review Jenny! Lucy, Skin Rocks Team.
Risposta di Skin Rocks
Great to hear your experience shopping with Skin Rocks is worthy of a 5 star review Catherine-Anne! Lucy, Skin Rocks Team.
Brilliant service
Brilliant service, fast delivery and the support oil is amazing. Very happy and will be shopping with skinrocks again
29 marzo 2023
Risposta di Skin Rocks
Wonderful to hear your skin is finding the Support Oil amazing Louise, its my hero product right now! Lucy, Skin Rocks Team.
Excellent
Excellent, fast processing and delivery. Great communication regarding delivery as to when/signature requirements, etc
Would not hesitate to order from Skin Rocks again.
29 marzo 2023
Risposta di Skin Rocks
Thank you Mary, your 5 star review is wonderful to read! We hope you LOVE your incredible order of Skin Rocks product range. Lucy, Skin Rocks Team.
Risposta di Skin Rocks
Thank you for your positive feedback, we hope you love your moisturiser! Lucy, Skin Rocks Team.
Risposta di Skin Rocks
Thank you for your great feedback Magdalena, your continued support means so much. Lucy, Skin Rocks Team.
Communication was excellent
Communication was excellent. Shipping was fast. Will order again.
27 marzo 2023
Risposta di Skin Rocks
Great to hear your experience shopping with Skin Rocks was worthy of a 5 star review! Lucy, Skin Rocks Team.
Good value and great products.
26 marzo 2023
Risposta di Skin Rocks
Thank you Kate, your 5 star review means so much to us! Lucy, Skin Rocks Team.
Order was delivered super quick
Order was delivered super quick, within 48 hours. Beautifully packaged and the note from the founder was a lovely touch.
27 marzo 2023
Risposta di Skin Rocks
Thank you for your lovely feedback Paula, we hope your skin will love your Support Oil! Lucy, Skin Rocks Team.
Really lovely product
Really lovely product. Not sure it's worth £60 and one pump is arguably not enough, otherwise I feel like I'm pulling at my skin. Lovely to use but not sure I'd buy it again at that price point.
26 marzo 2023
Risposta di Skin Rocks
Hello Anna, thank you for your honest feedback. What works for one skin may not work for another and this experience is completely subjective. Of course we want you to fall in love with our products but if you decide the Support Oil isn't for you, perhaps you'll fall for another Skin Rocks product 💙 Lucy, Skin Rocks Team.
Easy to order online
Easy to order online
Quick and efficient delivery. Excellent product which works.
26 marzo 2023
Risposta di Skin Rocks
Thank you so much for your excellent feedback, so happy to hear your skin is enjoying Retinoid 2! Lucy, Skin Rocks Team.
Risposta di Skin Rocks
So happy to read you are enjoying your Support Oil and Fragrance Free Moisturiser 💚💜 Lucy, Skin Rocks Team.
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