Ski Exchange - Boot Lab & Winter Specialists Recensioni 

487
TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Simon was very helpful and refitted my ski boots for me after my purchase 2 years ago It was a very informative and helpful and he took in to account my feedback from usage I also purchased a new... Leggi di più

Valutata 5 stelle su 5

Extremely relaxed and friendly service. They took the time to make sure I got the right boots for me. Giving advice and tips without being overpowering or pushy. So pleased with my purchase and will r... Leggi di più

Valutata 5 stelle su 5

Such a great, personalised service! My hubby got vouchers for his birthday for new ski boots. Booked an appointment online and came away smiling like a Cheshire Cat with perfect comfortable, moulded... Leggi di più

Valutata 5 stelle su 5

Superb and patient service fitting me in new boots. Really appreciated their guidance and time in trying me in numerous boots before finding the right pair. On the hottest day of the year I was extra... Leggi di più

Dettagli dell'azienda

  1. Negozio di sci
  2. Negozio di stivali
  3. Servizio di riparazione sci
  4. Negozio di snowboard

Scritti dall'azienda

Since 1985 the Ski Exchange has provided expert winter sports advice & products. Offering expert boot fitting and an extensive range of ski's, clothing and accessories The Ski Exchange is one of the UK's largest independant ski shops With our on site workshop we can also service and repair ski's & snowboards. 100% employee owned our passion is customer service......... & skiing.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

487 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(487)

66 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent customer service.

They spent a good number of hours fitting us out with all we needed in terms of boots, helmets, goggles and clothing. Will go back to kit out other family members.

24 novembre 2025
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Risposta di Ski Exchange - Boot Lab & Winter Specialists

Thanks Dave for a great review.

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina.
Ski Exchange

Valutata 5 stelle su 5

Ordered on line

Ordered on line. Items delivered as indicated within the week . Had updates of the order when it was processed and out for delivery. Very good service.

31 ottobre 2025
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Risposta di Ski Exchange - Boot Lab & Winter Specialists

Thanks for a great review Ian.

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina.
Ski Exchange

Valutata 5 stelle su 5

Superb service

5 ottobre 2025
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Risposta di Ski Exchange - Boot Lab & Winter Specialists

Thanks Chris! Enjoy the skis!

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina, Ski Exchange

Valutata 5 stelle su 5

Excellent Boot Fit

Excellent service with around 3 hours taken for my boot fit. End result is a very comfortable boot that is well suited to my skiing ability.

Really friendly staff and great atmosphere in the store.

3 ottobre 2025
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Risposta di Ski Exchange - Boot Lab & Winter Specialists

Brilliant - glad you are happy with the fit David. Thanks for a great review.

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina, Ski Exchange

Valutata 4 stelle su 5

ski poles order

We had some issues with our delivery but Lucy sorted it and the end result was good.

2 ottobre 2025
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Risposta di Ski Exchange - Boot Lab & Winter Specialists

Glad Lucy sorted everything for you. Thanks for your purchase, and enjoy the ski poles.

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina, Ski Exchange

Valutata 5 stelle su 5

Excellent friendly service

Care and attention in getting the boot fitting absolutely right.

27 giugno 2025
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Risposta di Ski Exchange - Boot Lab & Winter Specialists

Thanks so much Carey for a great review!

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina, Ski Exchange

Valutata 5 stelle su 5

Professional service from experts

Simon has much experience and technical knowledge. It’s gives great confidence in buying boots from Ski Exchange

24 settembre 2025
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Risposta di Ski Exchange - Boot Lab & Winter Specialists

Thanks so much Danny for a great review!

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina, Ski Exchange

Valutata 5 stelle su 5

Service

Tailored expert advice and competitive pricing

24 settembre 2025
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Risposta di Ski Exchange - Boot Lab & Winter Specialists

Thanks so much for a great review!

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina, Ski Exchange

Valutata 5 stelle su 5

Really good personalised service

Really good personalised service. Listened well to my own and my daughter's concerns and issues around ski boot fit. Recommended several boots to try and customised to optimise. Recommended!

4 settembre 2025
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Risposta di Ski Exchange - Boot Lab & Winter Specialists

Thank you Simon for a great review.

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina, Ski Exchange

Valutata 5 stelle su 5

Great Service

Have to say the whole process is excellent, the team explain all the stages and ensure that you happy with the comfort in your boots.

5 settembre 2025
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Risposta di Ski Exchange - Boot Lab & Winter Specialists

Thank you David for a glowing review.

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina, Ski Exchange

Valutata 5 stelle su 5

Friendly value not experience

Really friendly, really informative , no pressure - first time I’ve evwr had fitted boots and it was a professional experience

5 settembre 2025
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Risposta di Ski Exchange - Boot Lab & Winter Specialists

Thank you Paul for a great review.

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina, Ski Exchange

Valutata 5 stelle su 5

Ski Boot fitting

100% satisfaction with my recent ski boot fitting experience.. super knowledgeable staff, helpful from start to finish.
Great brand selection also in-store.
Highly recommended.

3 settembre 2025
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Risposta di Ski Exchange - Boot Lab & Winter Specialists

Thank you Scott for a great review.

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina, Ski Exchange

Valutata 5 stelle su 5

Top Marks for Ski Exchange

Top Marks for ski exchange. Simon helped with my daughter’s choice of ski’s. We were missing a crucial piece of information. Millimetre length of boot which was overseas. Once we had a photo of this they fitted the bindings to the skis and shipped the skis to us. Lucy assisted in my helmet fitting guiding me asking which goggles I have so the helmet sat better with them. We have bought ski boots from ski Exchange a few years ago. Fantastic service.

4 settembre 2025
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Risposta di Ski Exchange - Boot Lab & Winter Specialists

Thank you Sara for a great review.

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina, Ski Exchange

Valutata 5 stelle su 5

Excellent Ski Boot Fitting Service

I had already had a boot fitting a few months ago undertaken by Simon and was very impressed by the service and his knowledge. At the same time I obtained a new pair of skis, for which again I was grateful for Simon’s insights.

Based on my previous experience I visited Ski Exchange again with my wife and son. Both required new ski boots. Simon served them and once more his friendly service, attention to detail and knowledge was very impressive. None of us had ever received such an in-depth and thorough fitting service.

Without hesitation I would recommend Ski Exchange.

10 settembre 2025
Non scritta su invito
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Risposta di Ski Exchange - Boot Lab & Winter Specialists

Thank you Graham for a great review.

We look forward to welcoming you in store or online soon.

Kind regards,
Georgina, Ski Exchange

Valutata 1 stelle su 5

Attention aux frais de douanes mentionnés nul part

J’ai reçu ma commande sans problème mais des frais de ports assez élevés…cependant personne ne m y a obligée, je les connaissais en la validant, par contre j ai eu 72 euros de frais de douane… ( obligée de les payer car c était un cadeau et j étais en retard) mentionnés nulle part… j ai écris au site qui ne m a jamais répondu…. Voilà une belle façon de se faire piéger… première et dernière commande pour ma part!

1 settembre 2025
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Risposta di Ski Exchange - Boot Lab & Winter Specialists

Hi Samantha. Thank you for your message. At checkout, orders placed from outside the UK automatically receive 20% off (VAT removal). You also chose to opt out of pre-paying duties and taxes, which is why you later received a customs charge. This process is explained during the shopping journey, and unfortunately, we’re not able to cover those fees on your behalf.
Please do keep this in mind when ordering from the UK. We appreciate your custom and wish you a great season ahead!

Valutata 5 stelle su 5

Ski simulator pro

Ordered a couple of plates for the ski simulator pro on Thursday for delivery end of next week.

Got a text Saturday morning, at 10am to say the ordered had been bumped up to Saturday at which point a van arrived and the package was delivered.

The simulator pro is BTW unbelievable and gotta be the best exercise machine out there. Most of us can only ski for 3 to 5 days a year using muscle groups we never use and after day 2 dont we know it! Middle day "site seeing"! This machine will ensure you are 25/26 ready!

Thanks guys

30 agosto 2025
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Risposta di Ski Exchange - Boot Lab & Winter Specialists

This is great! We are so glad you are enjoying the machine - fantastic for fitness levels!

We look forward to welcoming you online or in store soon.

Kind regards,
Georgina, Ski Exchange

Valutata 5 stelle su 5

Excellent customer service

Absolutely impeccable service with extremely hospitable and knowledgeable staff. Could not have had a better experience.

11 agosto 2025
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Risposta di Ski Exchange - Boot Lab & Winter Specialists

Great review - thanks Jake!

We look forward to welcoming you online or in store soon.

Kind regards,
Georgina, Ski Exchange

Valutata 5 stelle su 5

Great experience as online buyer

Reliable, inexpensive, helpful

7 agosto 2025
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Risposta di Ski Exchange - Boot Lab & Winter Specialists

Thanks Stephanie for a great review.

We look forward to welcoming you online or in store soon.

Kind regards,
Georgina, Ski Exchange

Valutata 5 stelle su 5

Great service

Simon was really helpful in repairing the buckles on some old ski boots and helping me get my touring set up sorted.
He was really knowledgable about the skis and was really accommodating to fit touring bindings to the skis I’d bought and all for a really great price. Thanks again to the team and I will definitely be back.

1 agosto 2025
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Risposta di Ski Exchange - Boot Lab & Winter Specialists

Brilliant - thanks for a great review Ben!

We look forward to welcoming you online or in store soon.

Kind regards,
Georgina, Ski Exchange

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