Sinclairs Online (Sheffield) Recensioni 

277
•
TrustScore 4.5 su 5

4,4

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Valutata 5 stelle su 5

Order was received and quickly acknowledged. Arrived promptly. When received, my boots didn't fit well, I contacted Sinclairs and asked for a swop, they did this really quickly and without question.... Leggi di più

Valutata 5 stelle su 5

A few things that really made it a pleasant experience buying from this website. Firstly, the item I ordered was in stock in my size AND at a pleasant discount, despite being sold out everywhere else.... Leggi di più

Valutata 4 stelle su 5

Barbour sell a different type of cleaner now and more expensive. Sinclair had what I wanted made by Nikwax . Good price so I got 2 items . Delivery was good despite box being bashed . Overall good... Leggi di più

Valutata 5 stelle su 5

Hi just reading a review by a 1 star customer there is a website called Sinclair Dublin You trade Sinclairs in UK The Irish one is a scam & goes by different names all the time selling the... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di accessori di moda

Scritti dall'azienda

Luxury fashion and accessories retailer. We are a retail shop based in Stamford, England, with our head office in Sheffield. We specialise in curated collections of quality fashion items and accessories, offering customers carefully selected products and reliable service. All orders are dispatched directly from our warehouse in Doncaster.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

277 recensioni

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Ha risposto al 80% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(277)

42 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

I ordered on 7 January and I still have…

I ordered on 7 January and I still have not received. I have seen for ten days same tracking history “sender preparing item”. After this experience, I don not think to order anything with sinclairs.

6 gennaio 2023
Logo di Sinclairs Online (Sheffield)

Risposta di Sinclairs Online (Sheffield)

We are very sorry that you have not yet received your parcel.
Royal Mail’s international export service was severely disrupted following a cyber incident on 11th January and they were temporarily unable to despatch items to overseas destinations. This problem has now been resolved so we expect that you will receive your parcel in Turkey soon. Please do not hesitate to contact us if you do not receive your parcel in the next 4 days. Once again we are sorry for the delay.

Valutata 1 stelle su 5

Bag was never sent and no reaction to…

Bag was never sent and no reaction to my emails. Now trying to get the money back from PayPal

1 gennaio 2023
Logo di Sinclairs Online (Sheffield)

Risposta di Sinclairs Online (Sheffield)

We are sorry that your parcel was not received. We can confirm that the item was collected by Royal Mail on the 16th December, tracking number RV097710544GB. We have a launched a claim with Royal Mail in an attempt to locate the missing parcel, there was a disruption in the service due to strike action over the Christmas period, this may have contributed to the item not being delivered as expected. In the meantime we have refunded you in full for the purchase.

Valutata 5 stelle su 5

Lovely products well laid out made…

Lovely products well laid out made shopping a pleasure
Ordering was prompt and easy to complete
I was kept informed of the order progress and despite postal strikes item arrived in time.
It was as described and well protected from Ny damage in transit.
This was a Christmas gift and the recipient absolutely loves it.
Thank you Sinclairs

16 dicembre 2022
Valutata 5 stelle su 5

Super fast delivery

Super fast delivery, more companies should be like this. Tracked item from the minute it was dispatched. Considering other companies are blaming their delayed postage on Royal Mail, this company just proves that good customer service is still possible. Highly recommend.

8 dicembre 2022
Valutata 5 stelle su 5

Great customer service

Ive pretty much given up on good customer service these days, especially at Christmas, for this reason after a product issue, I left a review instead, within hours I was contacted and offered a really decent solution to the problem, one I would not normally expect and all to make sure a loved one got a perfect Christmas present. Thank you, some faith (at least with this company) is restored

16 dicembre 2022

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