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simply plants Recensioni 

159
•
TrustScore 4 su 5

4,2

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Valutata 5 stelle su 5

Seamless purchase, easy website, fast delivery and extremely well packaged. Plants lovely and healthy, can't ask for more. Excellent value for money. Highly recommended.

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Valutata 5 stelle su 5

Gorgeous, healthy plants delivered quickly. Good price and much larger than I expected. Packaged well to ensure they were not damaged in transit.

L'azienda ha risposto

Valutata 3 stelle su 5

The rose came super quick and well packaged! However it has black spot, so I’m hoping it won’t affect my other two climbing roses

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Valutata 5 stelle su 5

The company responded very quickly to my concern about the ‘dead’ looking plants that arrived. I’m assuming that as they are digitalis they are dormant but I would have expected to see some sign of li... Leggi di più

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Dettagli dell'azienda

Scritti dall'azienda

At simply plants, we believe gardening should feel simple. We take the confusion out of buying plants online, replacing it with clear guidance, easy choices, and plants that grow with confidence. Whether you’re new to gardening or short on time, we’re here to help you get it right, without the guesswork. No jargon. No overwhelm. Behind simply plants is the trusted team at Hedges Direct, bringing years of expertise, high quality plants and reliable delivery. So you get the best of both worlds, expert knowledge, made simple.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

159 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,2

Tutte le recensioni

(159)

159 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Very pleased with palnt condition

Very pleased with palnt condition, aided by them being well packed and handled carefully by the courier company.

29 maggio 2026
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Risposta di simply plants

Hi! Thank you so much for taking the time to leave us a review. We're so happy to hear that your plants were healthy upon arrival. We really hope your plants are doing well. We really appreciate the feedback & hope to see you shopping with us again soon! 🪴✨ Hannah, Customer Care.

Valutata 5 stelle su 5

Easy ordering

Easy ordering, value for money, great packaging and gorgeous plants. Thank you

29 maggio 2026
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Risposta di simply plants

Hi! Thank you so much for taking the time to leave us a review. I'm so glad to hear that ordering was easy & that your plants arrived safely. I hope that they are thriving! 🪴🌿 Hannah, Customer Care.

Valutata 5 stelle su 5

Well and carefully packed with it being…

Well and carefully packed with it being receivedon time. Despite our windy and rainy week, plesed to say my plant the Lavatera is doing well and cant wait for the buds to flower 1!!

19 maggio 2026
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Risposta di simply plants

Hi Margret, thank you so much for the review. I'm so glad to hear that your Lavatera is doing well (even in the gloomy weather conditions!) - we really appreciate all the positive feedback 🪴🌿 Hannah, Customer Care.

Valutata 5 stelle su 5

Very carefully packed and kept me…

Very carefully packed and kept me updated with the progress of the order
Beautiful healthy plant which is flourishing

29 maggio 2026
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Risposta di simply plants

Hi Jane, thank you for the lovely review! We really appreciate the feedback on our packaging & plant. It's amazing to hear that your plant is now flourishing. We hope to see you shopping with us at Simply Plants again soon 🪴🌿 Hannah, Customer Care.

Valutata 5 stelle su 5

Really good quality plants.

The plants were really good quality. The only dilemma I had was DPD, who did not deliver on the first because of roadworks and were not prepared to divert. They arrived the next day - the larger box was battered and the plants had come out of their pots. As you can imagine I was quite angry about this - but I put them back in their pots - gave them a good watering and hopefully they will all survive. I have no complaints at all about the plants or how they were packed - all clearly marked "Live Plants" and well protectedand packaged. I will without doubt order again in the future.

3 giugno 2026
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Risposta di simply plants

Hi, thank you so much for taking the time to leave us such a detailed review! I'm sorry to hear that you had some issues with your delivery, this is defiantly not the standard of service we expect. However, I'm glad to hear that the plants are now doing well! I really appreciate the positive feedback & hope to see you shopping with us again very soon 🪴🌿 Hannah, Customer Care.

Valutata 5 stelle su 5

prompt service and plants in excellent…

prompt service and plants in excellent condition on arrival.

27 maggio 2026
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Risposta di simply plants

Hi David, thanks so much for leaving us a review! I'm so glad to hear that your plants arrived quickly & in great condition. We really appreciate the feedback 🪴🌿 Hannah, Customer Care.

Valutata 1 stelle su 5

Good customer service

Ordered a buddleja. Arrived in extremely poor condition. Tattered and torn leaves with those that remained diseased. A pretty sickly specimen and certainly not one I'd have picked off the shelf if I'd have been given a choice. Would certainly now think twice before ordering again.

Update. I received an email from my initial complaint the next day and I have subsequently received a much nicer replacement plant (and 2x bottles complimentary plant food from this company). This was good customer service and I'm more than happy with the outcome.

27 maggio 2026
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Risposta di simply plants

Hi James,
Thank you for leaving a review, your feedback is really appreciated.
I am so sorry that the plant you received was of poor quality and not up to our usual standard.
I have just called you but unfortunately I was unable to reach you so I have sent you an email with some more information about the replacement order I have organised.
Kind regards,
Debbie - customer care advisor.

Valutata 5 stelle su 5

My plant arrived well packaged with…

My plant arrived well packaged with easy to follow instructions. Doing well so far

3 giugno 2026
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Risposta di simply plants

Hi! Thank you so much for the lovely review! It's so great to hear that you thought the plants were well packaged & that our instructions were easy to follow. I hope your plants are still doing well 🪴🌿 Hannah, Customer Care.

Valutata 5 stelle su 5

A month or so after planting approx 200…

A month or so after planting approx 200 bare root hedge plants and 1 dead holly and another dead leaves but sprouting from base. Learnt my lesson from last year (10% died) and kept roots moist and planted within 2 days.

3 giugno 2026
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Risposta di simply plants

Hi, thank you so much for your review! It's great to hear that your hedges are doing amazing. We really appreciate your feedback 🪴✨ Hannah, Customer Care.

Valutata 5 stelle su 5

Recent purchase

Good website easy to navigate. Quick delivery & well packaged. Plant is excellent. Good size for price & is now thriving in my garden

26 maggio 2026
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Risposta di simply plants

Hi Catherine, thank you so much for shopping with us & leaving us a lovely review. I'm so happy to hear you found our website easy to use and that the plants are now thriving! We hope to see you shopping with us again soon 🪴✨ Hannah, Customer Care.

Valutata 5 stelle su 5

Very healthy plant which arrived very…

Very healthy plant which arrived very packed and quick delivery. Great price

30 maggio 2026
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Risposta di simply plants

Hi Claire, thank you so much for leaving us such a lovely review! It's amazing to hear that the plants arrived quickly & healthy. We really appreciate you taking the time to leave us feedback 🪴✨ Hannah, Customer Care.

Valutata 5 stelle su 5

First thing I want to say is your never…

First thing I want to say is your never 100% on what the plants will be like when they arrive, and I was over the moon when I inboxed my two plants, very well packaged and looked healthy, could not have asked for better, also the information leaflet on planting my new plants was very welcome, they are now in my front garden, and looking great, thanks for all your help and looking forward to doing business with you again, would 100% recommend simply plants,many thanks James.

29 maggio 2026
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Risposta di simply plants

Hi James, thank you so much for taking the time to leave us such a detailed review! I'm so glad to hear that you were happy with your plants, I really hope they are doing well in your front garden. All of us at Simply Plants hope to see you shopping with us again very soon! 🪴✨ Hannah, Customer Care.

Valutata 1 stelle su 5

Dead Plants

Plants came later than ordered after paying extra for next day. But the majority were dead. No response from call centre after leaving a message and completing online contact form. Hopeless

11 maggio 2026
Non scritta su invito
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Risposta di simply plants

Hi Paul,
Thank you for replying to my email, it was lovely speaking with you.
As discussed, I have raised a refund in respect of the poor quality plants you received. I have sent you more details about this on an email, which included a little credit note from us as an apology for the inconvenienced caused with your order.
Kindest regards,
Debbie - customer care advisor.

Valutata 5 stelle su 5

Simply Plants order

I have never ordered from Simply Plants before but they were the only supplier with the exact plant I wanted in stock. What's more the plants were available at a very good price.
I was even more impressed with the prompt dispatch and very good quality well developed plants received.
As an added bonus plants were delivered by the ever reliable DPD.

23 maggio 2026
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Risposta di simply plants

Hi Jane, thank you so much for ordering with us & leaving us such a lovely review. It's amazing to hear that your plant arrived quickly & was healthy when it arrived! We really appreciate your feedback and hope to see you shopping with us at Simply Plants again soon 🪴✨ Hannah, Customer Care.

Valutata 5 stelle su 5

Very happy with our plant delivery

Very happy with our plant delivery, the price, packing and delivery were all great and the plants were lovely and established. Really happy 😊

30 maggio 2026
Non scritta su invito
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Risposta di simply plants

Hi Scarlett, thank you so much for the feedback on your plant! I'm so glad to hear that you were happy with the delivery, price & the health of it. We really appreciate you taking the time to leave us a review! I hope your plant is growing well 🪴🌿Hannah, Customer Care.

Valutata 5 stelle su 5

Fantastic Plant and delivery

Arrived very quickly and I was astounded by the side of the plant for the price I paid. Was looking really healthy and had been well packed

20 maggio 2026
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Risposta di simply plants

Hi Andy, thank you so much for the lovely feedback! I'm so glad that you were happy with the plant that you received from us. I hope your plant is still doing well & hope to see you shopping with us again soon 🪴🌿Hannah, Customer Care.

Valutata 1 stelle su 5

Terrible delivery and quality

Terrible delivery, plants thrown all over box, out of their pits, and broken.
Very poor quality plants.
Expensive and rubbish.
Do not use this company.

26 maggio 2026
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Risposta di simply plants

Hi Sian,
Thank you for your feedback, this is really important to us, and we do appreciate you taking the time to leave your review.
As our telephone call today had to be cut short, I have emailed you with some details of either a new order being sent or a full refund.
If you could get back to me at your earliest convenience I will ensure your request is actioned swiftly.
I look forward to hearing from you.
Kind regards,
Debbie - customer care advisor.

Valutata 5 stelle su 5

5* for customer service

5* for customer service. My plant was incorrectly delivered to the wrong address. I contacted Simply Plants and without delay or fuss my issue was sorted.

22 maggio 2026
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Risposta di simply plants

Hi, thank you so much for your review! I'm so glad to hear that our team was able to sort your issue with your plants. I appreciate you taking the time to leave us your feedback. I hope your plants are thriving 🪴🌿Hannah, Customer Care.

Valutata 5 stelle su 5

Quality product

Great service and Delivery

8 maggio 2026
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Risposta di simply plants

Hi David, thank you so much for your review! We really appreciate the feedback. I hope that your plants are doing well 🪴✨ Hannah, Customer Care.

Valutata 5 stelle su 5

Excellent quality plant.

Delivery was as agreed.
The plant that was supplied, was in excellent condition.
Very pleased.

23 maggio 2026
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Risposta di simply plants

Hi Tony, thank you so much for your lovely review! I really appreciate your feedback on your order. It's great to hear that the delivery was quick & that the plant was healthy 🪴✨ Hannah, Customer Care.

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