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Valutata 5 stelle su 5

They were really helpful finding the hammock that I wanted after I had been disappointed by Amazon a number of times. I was particularly interested in the quality of the fabric and I am delighted with... Leggi di più

Valutata 5 stelle su 5

I bought a gorgeous hammock and stand from Simply Hammocks some years ago and recently lost the chain that links the hammock and stand. I what’s apped the company on Bank holiday Monday and got a text... Leggi di più

Valutata 5 stelle su 5

This was my second time purchasing a hammock set from Simply Hammocks as the first one was greatly enjoyed by us all for the last 7years. The original purchase is now being passed on to our grandchild... Leggi di più

Valutata 5 stelle su 5

We've owned an Amazonas Globo Royal Hanging chair and stand for approximately 15 years, and recently decided to order a new cushion cover for a quick refresh. We had a few questions regarding the upda... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di arredamento da giardino
  2. anche in
  3. Vivaio e articoli per il giardino

Scritti dall'azienda

Hello, we're Simply Hammocks and we've been selling hammocks online since 2010. We like to think we know a lot about hammocks which is why we only sell the best garden hammocks around! All our hammocks come with GS and TUV quality marks and are made using the finest materials. We offer free next day delivery, 12 month warranty and expert support from our team.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

676 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(676)

8 recensioni negli ultimi 12 mesi

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Valutata 3 stelle su 5

Everyone in the family loves it.

Everyone in the family loves the hammock. It does seem to hang quite low though - luckily not too low. The chain at each end is at its shortest length and I only just miss the frame when I am in the hammock. I weigh 90kg - maybe my technique is wrong!
One of the D lock rings that joins the metal chain into a loop (to hold the hammock) was too small for the chain. Couldn't fit the chain through the D lock ring opening. Had to come up with a solution rather than complain because the hammock was for a 'next day' present. 10 mins with a vice and hacksaw sorted the problem. Presumably this was just a packing error because the other D ring lock was fine..... We still love the hammock though.

2 maggio 2023
Valutata 5 stelle su 5

This updated review is a result of the…

This updated review is a result of the efforts made by Simply Hammocks to correct the mistakes made, not by them but by their delivery company. Simple Hammocks followed up with a service that every company should give. They put the customer first and turned a disgruntled customer into a very happy customer. It is only when things go wrong can a company be truly judged. Simply Hammocks came through with flying colours. I have no hesitation in restoring them to a full five stars and will make the specific mention of Greg who made me feel like a wanted customer. I am very happy to recommended them.

11 aprile 2023
Non scritta su invito
Valutata 4 stelle su 5

Delivery

The item was delivered, on a Tuesday when it was arranged for Wednesday, when it arrived the package was damaged, quite badly although we could find no damage on the item.

25 aprile 2023
Valutata 5 stelle su 5

Fantastic to deal with

Fantastic to deal with. They called me to say the hammock colour I ordered was out of stock but recommended another variant of similar colour which they sent and I also had a small refund for the hassle/delay.

Product is brilliant and of really good quality. Would use again!

7 aprile 2023
Valutata 3 stelle su 5

Simply Hammocks are a good company with…

Simply Hammocks are a good company with a great choice of products at reasonable prices. This is not my first purchase from them. Normally, I would be happy to give five stars. However, their choice of delivery companies is a failing. It took hours for Simply Hammocks to have their product in the hands of their delivery company and a further seven days for it to reach me. Once their delivery options have been changed or manifestly improved they will surely rate five star once again.

3 aprile 2023

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