Sif Jakobs Jewellery Recensioni 458

TrustScore 4 su 5

4,1

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The ring I've purchased was small on my finger. I have contacted Sif Jakobs and they've instructed how I could send it back and sent the replacement really quickly. I am really pleased with the who... Leggi di più

Valutata 1 stelle su 5

I received the incorrect item (wrong size) and I had to spend half day to convince the lady from customer service. Eventually they accepted their mistake but I had to try hard...

L'azienda ha risposto

Valutata 5 stelle su 5

Good information and images on the site. The earrings are exactly as described, I love the quality and they have a decent fastening for hoops. I have trouble finding the tiny ones I like and these are... Leggi di più

Valutata 5 stelle su 5

I purchased the Glorenza Cubic Zirconia Domed Hoop Pendant Necklace and matching Glorenza Piccolo Earrings as a gift for a milestone birthday. The recipient was absolutely thrilled with this beautif... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Gioielleria

Scritti dall'azienda

Sif Jakobs Jewellery designs and produces affordable luxury jewellery of the highest standard and quality with a modern expression. Sif Jakobs Jewellery has a minimalist luxurious feeling combined with an elegant personal style. The work is shaped by a background in nordic design and craftsmanship. Since the launch of Sif Jakobs Jewellery in 2009 the brand has grown rapidly and is regularly featured in popular fashion- and lifestyle media. Sif Jakobs’ unique and enchanting designs are now embraced by fashion- and jewellery stores worldwide and the brand’s international fan base continues to expand. Let yourself shine...

Sif Jakobs Jewellery

Scritti dall'azienda

Let Yourself Shine
Our jewelry is exclusive, classically elegant and enhances the beauty of every woman. Handmade in the highest quality, available in different colors and sizes for a glamorous look.

Place your order as usual

We take care of the import duties & VAT!

Don't worry about import duties and VAT. Simply place your order as usual and we will take care of the import duties & VAT!

Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

458 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 91% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

Delightful silver ring

I bought this silver ring for my wife for Christmas and she is thrilled to bits with it. Lovely design and really nice quality that arrived quickly in nice gift wrapping.

13 dicembre 2025
Valutata 2 stelle su 5

I was disappointed with my wifes Xmas presemt

I was disappointed with my wifes Xmas present.
The packaging was well provided for - double boxed - tissue paper - gift bag - all the trimmings,
But, this was a false impression of whay was to follow - when opening up the box the earings were a total let down, The Wave design seen on the website were robust and the stones looked like jewels - it looked amazing. The actuals were just two very thin wire like wavey rings and the stones were so minute - and uncrecognisable.
The photos on the website were false and totally misleading. Robbed!!!!

16 dicembre 2025
Valutata 5 stelle su 5

Beautiful jewellery

Beautiful jewellery and fantastic customer service. I love the ring I purchased and I will be using this company in the future. There was a mix up with delivery and the staff at sif jakobs fixed it in no time

17 settembre 2025
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Risposta di Sif Jakobs Jewellery

Dear Linda, thank you for your review. It is lovely to read about your satisfaction and joy with the jewelry. We look forward to assisting you again. Wishing you a wonderful day.
Kind regards,
Emilie from Sif Jakobs.

Valutata 5 stelle su 5

I am very angry

I am very angry. UPS have been terrible. The parcel has been sent by UPS from Denmark on 02/12 to Germany where it has stayed until now. I have asked for a full refund.

2 dicembre 2025
Valutata 1 stelle su 5

Ordered 2 weeks ago still waiting for…

Ordered 2 weeks ago still waiting for it to arrive. Emailed for help and i was advised UPS are very busy,you will get parcel when they get to it ! Shocking customer service

2 dicembre 2025
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Risposta di Sif Jakobs Jewellery

Dear Jane,
We always do our very best to provide the best possible customer experience. We apologize that the delivery time is longer and that there is a longer waiting period. We are doing everything we can to ensure that all packages reach our customers as quickly as possible. You are always welcome to contact us at online@sifjakobs.com.
We wish you a lovely day.
Kind regards,
Emilie from Sif Jakobs.

Valutata 5 stelle su 5

Stunning jewellery

Stunning jewellery. I have several pieces. Well made and very good quality. Good customer service and fast delivery. Very happy customer!

2 dicembre 2025
Valutata 5 stelle su 5

Beautiful Ring

Extremely happy with my purchase of the Biella Piccolo ring in silver. Perfect fit and looks stunning. Great service from Sif Jakobs.

26 novembre 2025
Valutata 1 stelle su 5

It’s not arrived

It’s not arrived

28 novembre 2025
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Risposta di Sif Jakobs Jewellery

Dear Beverley,
We apologize for the extended delivery time of your package. The shipping companies are particularly busy during this period, but we always do our best to deliver the jewellery to our customers as quickly as possible. You are always welcome to contact us at online@sifjakobs.com
Wishing you a wonderful day.
Kind regards,
Emilie from Sif Jakobs.

Valutata 4 stelle su 5

Need to use different courier

I have only given 4 stars because of the 3 days UPS not even trying to deliver my parcel to my chosen access point,finally got my parcel today.The ring I have bought for a Christmas present for my wife is good quality and well presented in a nice box.Sif Jakobs sort your couriers out they are letting a good company down.

12 novembre 2025
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Risposta di Sif Jakobs Jewellery

Dear Lee, we can see that your package is scheduled for delivery later today. We apologise for the extended delivery time with UPS. You are always welcome to contact us at online@sifjakobs.com.
We wish you a wonderful day.
Kind regards,
Emilie from Sif Jakobs.

Valutata 5 stelle su 5

Great looking Jewellery

Well designed website, which makes the buying process very easy. The prices are not too bad.

The earrings are beautiful and are very sparkly. I will always look at Sif Jakobs before buying

15 ottobre 2025
Valutata 5 stelle su 5

Yet again another piece of beautiful…

Yet again another piece of beautiful jewellery.Well packaged & arrived on time

22 settembre 2025
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Risposta di Sif Jakobs Jewellery

Dear Diane,
We are delighted to hear about your satisfaction and your joy with the jewelry and the packaging. We look forward to assisting you again.
Wishing you a wonderful day.
Kind regards,
Emilie from Sif Jakobs.

Valutata 1 stelle su 5

Company has never issued a refund

I ordered a pair of earrings and ended up needing to return them. I have never received a refund and it has been a month since they were received by the company.

16 luglio 2025
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Risposta di Sif Jakobs Jewellery

Dear Samantha,
We are sorry to hear about the experience you had with us. We always strive to ensure our customers have a positive experience. Please contact us at online@sifjakobs.com and we will assist you further with this matter.
Wishing you a great day.
Kind regards,
Emilie from Sif Jakobs.

Valutata 1 stelle su 5

Haven’t received my order

Haven’t received my order, there was an internal error made by the Sif Jacob’s team relating to import tax.
Still not resolved.
No timeline and now no responses from customer services. Disgusting service.
Sif Jacob jewellery is my favourite brand but this appalling service will make me think twice about ordering again via the website. I’ll probably try another retailer who I have confidence about fixing problems swiftly.

29 agosto 2025
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Risposta di Sif Jakobs Jewellery

Dear Debbie,
We are sorry to hear about your experience. As we mentioned in our email, we do everything we can to ensure the delivery goes as smoothly as possible, and we apologize for the issue with your delivery. We always respond to our customers, but you contacted customer service during the weekend. That’s why we are replying to your email today. Wishing you a great day.
Kind regards,
Emilie from Sif Jakobs.

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