Shurgard Self Storage - Woolwich Recensioni 

151
TrustScore 4.5 su 5

4,7

2 Nathan Way, SE28 0FA London, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We received exceptional service from Bret, who took time to understand our storage needs , especially that we were first time users. He provided further clarity to the rules as well which was quite h... Leggi di più

Valutata 5 stelle su 5

Popped in to the woolwich store to ask about some storage as I am moving both Fred an bret was so very helpful an gave me all the information I needed to know thank you guys ur both gets 5star servic... Leggi di più

Valutata 5 stelle su 5

Never used storage before but the man at reception was very helpful at the Woolwhich branch. The only problem i had as i booked online i had a second floor unit ,i didnt realise if you have heavy fur... Leggi di più

Valutata 5 stelle su 5

The gentleman who assisted me book storage at Shurgard Woolwich/Plumstead (I think his name is Brett); he was great. Provided clear information and explained all processes well and made the process ea... Leggi di più


Dettagli dell'azienda

  1. Self-storage
  2. Deposito
  3. Magazzino

Informazioni su Shurgard Self Storage - Woolwich

Scritti dall'azienda

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Scritti dall'azienda

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Informazioni di contatto

  • 2 Nathan Way, SE28 0FA, London, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

151 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 97% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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4,7

Tutte le recensioni

(151)

7090 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Few access hours.

Few access hours.
Toilet not accessible to everyone.
Staff does not seem to care, found bug in my unit.

11 ottobre 2023
Logo di Shurgard Self Storage - Woolwich

Risposta di Shurgard Self Storage - Woolwich

Hello, thank you for taking the time to give us your feedback. We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly.

Valutata 5 stelle su 5

My experience today was fantastic

My experience today was fantastic. Ashley answered all my questions and provided me with all the information needed to make the process easy to understand.
Thank you Ashley for being patient, helpful and kind. God bless
Ps…. Based on my experience, I will recommend friends and family to patronise the company.

6 novembre 2023
Non scritta su invito
Valutata 3 stelle su 5

So nearly great

Staff are awesome, but automated instructions and tech could be better. ID checking app didn't work so I had to visit in person, which was fine but I got reminders daily because they couldn't be stopped. The instructions for first use we're confusing as it wasn't clear the red lock needed to be taken out by a member of staff and I'd sent movers there first. I didn't get an app token number and it wasn't on my invoices. When I tried to set the app up it was convinced I only had the choice of Belgian cities but I'm in London. This happened a couple of times. Turns out you have to login as a guest with your door code. Would be great if it said that! They're all such simple fixes I think - it's all just rewording the emails so they make sense. Could all be fixed in an afternoon shurgard.

28 ottobre 2023
Logo di Shurgard Self Storage - Woolwich

Risposta di Shurgard Self Storage - Woolwich

Hello, and thank you for taking the time to give us your feedback. We are very sorry to hear you didn't have a positive experience at Shurgard. We will make sure to pass them on to our team. If there is anything we can do, send us your customer number to info@shurgard.co.uk. Our team remains at your disposal for any additional questions you may have.

Valutata 5 stelle su 5

10/10 for Ashley

Ashley was fantastic - super helpful and was very grateful for his help when we realised we needed a bigger unit. 10/10 would use Shugard Woolwich again.

23 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Sublime, must use

Had to use this branch for emergency storage. I highly recommend them, the service the staff gave was second to non, compassionate, understanding and caring. They took the time to show me how everything worked, brought a trolly to help me off load.
Seriously if you live in the area and need storage then please use them.
Thank you for such a superb experience.

2 settembre 2023
Non scritta su invito

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