Shurgard Self Storage - Woolwich Recensioni 

151
TrustScore 4.5 su 5

4,7

2 Nathan Way, SE28 0FA London, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We received exceptional service from Bret, who took time to understand our storage needs , especially that we were first time users. He provided further clarity to the rules as well which was quite h... Leggi di più

Valutata 5 stelle su 5

Popped in to the woolwich store to ask about some storage as I am moving both Fred an bret was so very helpful an gave me all the information I needed to know thank you guys ur both gets 5star servic... Leggi di più

Valutata 5 stelle su 5

Never used storage before but the man at reception was very helpful at the Woolwhich branch. The only problem i had as i booked online i had a second floor unit ,i didnt realise if you have heavy fur... Leggi di più

Valutata 5 stelle su 5

The gentleman who assisted me book storage at Shurgard Woolwich/Plumstead (I think his name is Brett); he was great. Provided clear information and explained all processes well and made the process ea... Leggi di più


Dettagli dell'azienda

  1. Self-storage
  2. Deposito
  3. Magazzino

Informazioni su Shurgard Self Storage - Woolwich

Scritti dall'azienda

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Scritti dall'azienda

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Informazioni di contatto

  • 2 Nathan Way, SE28 0FA, London, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

151 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 97% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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4,7

Tutte le recensioni

(151)

7090 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Locked out!

The passport scanning page on their website was blank so I couldn't scan my passport online before attending. This further meant that my Uber couldn't enter the gate as I hadn't been given a code for the gate, so my stuff had to be left outside where it could have been stolen by an enterprising thief. When I arrived 5 minutes late for my appointment, no-one was there and no-one answered the phone number posted on the door. Then I had to wait for someone else even though I supposedly had an appointment, and even though their system was capable of multitasking but the guy was acting like that wasn't possible. Then the guy at the office somehow got locked out of his own office. The app didn't work at first. The guy gave me the wrong directions and didn't check that I understood how to use the lift, so I got stuck in the lift. I got an email telling me I hadn't provided my passport when I had and I didn't get an email telling me my code for the app.

25 febbraio 2025
Logo di Shurgard Self Storage - Woolwich

Risposta di Shurgard Self Storage - Woolwich

Hello Robin, thank you for taking the time to give us your feedback. We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly.

Valutata 1 stelle su 5

My Ligne Roset Sofa bed was destroyed…

My Ligne Roset Sofa bed was destroyed by mice and my Ligne Roset Calin chair was destroyed by a leaking freezer which hadn’t been defrosted in an adjoining lock up. Found a dead mouse in my lock up. Have been met with threatening behaviour by the management and I feel that they are not at all interested in their clients. Juliet at least showed some sympathy but that is all. I wish I didn’t have to use them

29 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Thank you Juliet

Julietwas amazing to took time to go through all the j to and show me round to the area I had rented. She made it all so easy.
She made the whole experience an excellent one
And my storage area is perfect

15 giugno 2024
Valutata 5 stelle su 5

The gentleman that assisted me book…

The gentleman who assisted me book storage at Shurgard Woolwich/Plumstead (I think his name is Brett); he was great. Provided clear information and explained all processes well and made the process easy. He had great customer service and was happy to assist. I would recommend Shurgard solely based on the customer service I received today.

1 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

It was awful

It was awful, there were rat droppings all over my things. Would never use them again.

20 novembre 2023
Logo di Shurgard Self Storage - Woolwich

Risposta di Shurgard Self Storage - Woolwich

We apologise for any inconvenience caused. Despite regular monitoring and maintenance by our pest controllers team we will unfortunately sometimes experience issues. We can support you and will personal contact regarding this issue. We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly.

Valutata 1 stelle su 5

Rude and Unfriendly

They are the rudest, unfriendliest and laziest people working in a storage company I have ever come across and I’m talking about the Woolwich branch of Shurgard. Never again with this storage company

15 novembre 2023
Non scritta su invito
Logo di Shurgard Self Storage - Woolwich

Risposta di Shurgard Self Storage - Woolwich

We regret to learn that you didn't have a positive experience at Shurgard. We would like to look into this in more detail for you. In this case, we have cannot find any record of your name. Can you please share your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you.

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