Shurgard Self Storage - Amsterdam Centrum Recensioni 

106
TrustScore 4 su 5

4,1

Transformatorweg 24, 1014 AK Amsterdam, NL


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Scopri cosa dicono le persone

Valutata 4 stelle su 5

Goed, omdat alles volgens afspraak verliep. Medewerkers heel behulpzaam. Ik zou vijf sterren hebben toegekend als niet, nadat al iemand van Surgard had nagebeld om te vragen of alles goed verlopen was... Leggi di più

Valutata 5 stelle su 5

De communicatie was heel aangenaam. Het ging gemakkelijk en vlot. Het persoonlijke contact met de contactpersoon van de locatie Sebastiao was echt een pluspunt! Hij legde alles goed uit, nam de... Leggi di più

Valutata 5 stelle su 5

Fijne ruimtes. Efficiënt geregeld. Simpel en snel binnen via app. Alleen bij laatste x gebruik vd app, stagneerde mijn iPhone, beeld bleef knipperen en haperde, waardoor inloggen niet lukte. App schij... Leggi di più

Valutata 5 stelle su 5

First of all, it's very simple to use the Shurgard storage service - you find all the info you need on the site (including volume estimation for your goods). Then, it's simple to access your stora... Leggi di più


Dettagli dell'azienda

  1. Self-storage
  2. Deposito
  3. Magazzino

Informazioni su Shurgard Self Storage - Amsterdam Centrum

Scritti dall'azienda

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Scritti dall'azienda

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Informazioni di contatto

  • Transformatorweg 24, 1014 AK, Amsterdam, Paesi Bassi

4,1

Molto buono

TrustScore 4 su 5

106 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,1

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Valutata 5 stelle su 5

Fijne ruimtes

Fijne ruimtes. Efficiënt geregeld. Simpel en snel binnen via app. Alleen bij laatste x gebruik vd app, stagneerde mijn iPhone, beeld bleef knipperen en haperde, waardoor inloggen niet lukte. App schijnt vaker wat gebruiksproblemen te hebben. Uiteindelijk gelukt.

6 febbraio 2023
Valutata 2 stelle su 5

Minder oppervlakte en meer geld dan beloofd.

Tijdens het boeken van de aanbieding voor 2 m2 kreeg ik een foutmelding en kon ik alleen nog 1,5 m2 kiezen voor dezelfde prijs.
Aangekomen bleek die eigenlijk 85cm x 140cm = 1,19 m2 bruikbare oppervlak, waardoor ik een kastdeel weer mee terug moest nemen.
Ook ging het hek niet open, mijn code was ongeldig. Blijkt dat er twee locaties Sloterdijk dezelfde naam hebben, maar daar kom je zelf moeilijk achter.
Tenslotte de verplichte verzekering en slot. Al met al kost je eerste maand sowieso 45x zoveel als de 1 euro waar mee geadverteerd wordt.
Waarom niet gewoon eerlijk zijn? Dan weet ik waar ik voor betaal en komt je bedrijf gewoon veel sympathieker over.

27 gennaio 2023
Logo di Shurgard Self Storage - Amsterdam Centrum

Risposta di Shurgard Self Storage - Amsterdam Centrum

Beste Michiel, bedankt dat u de tijd nam om ons uw feedback te geven. We vinden het jammer dat u niet alle informatie over onze prijzen kreeg. Als opslagbedrijf willen we transparant zijn en daarom kunt u al onze prijzen online terug vinden. We rekenen inderdaad éénmalige administratiekosten wanneer u voor het eerst een contract bij ons afsluit. Huurt u later opnieuw een opslagruimte, dan hoeft u dit bedrag niet meer te betalen.
Al onze vestigingen zijn uiteraard verzekerd, maar het is ook verplicht om uw bezittingen te verzekeren. We kunnen deze verzekering niet in onze huurprijs opnemen omdat het bedrag hiervoor afhangt van de waarde van uw bezittingen. Bij Shurgard kunt u uw spullen op elk moment gratis naar een andere opslagruimte verhuizen. Dit kan op elk moment, ook wanneer u uw box al in gebruik heeft. We hopen dat dit inmiddels is opgelost. Ons team staat ter beschikking indien u nog verdere vragen zou hebben.

Valutata 1 stelle su 5

READ THIS BEFORE CHOOSING SHURGARD

READ THIS BEFORE CHOOSING SHURGARD

When I went to pick up my things from the storage unit, I found that my belongings had been severely contaminated by mice and/or rats. Many of my things, including bedsheets, clothes, kitchen utensils, papers, and expensive university books had been irreversibly damaged and I was forced to throw them out. As for the remaining things, many of my bags had been eaten through and there were droppings everywhere. It is unacceptable. Knowing that mice are a common phenomenon, how can a storage unit not have a proper ceiling (and instead, a metal net) and holes in the floor (there was a hole in a corner)?

I wrote a formal complaint to be refunded for the inconvenience and the material I have lost but received NO RESPONSE FOR MONTHS. When I did receive a response, it was "I have to ask my manager and will get back to you". Do you think they ever got back to me? I had to constantly send emails to receive a useful reply at all on how I was going to get a refund since I did take out an insurance on my belongings. I also had to pay a large sum of money to send most of my remaining belongings to be deep cleaned as to avoid contamination by having to wear clothes and sleep in bedsheets where mice and/or rats walked over, peed, and defecated.

If you want to go with Shurgard, go at your own risk. Paying more each month to take out insurance will not mean that they will refund you, even if they have to. I suggest going somewhere else.

5 giugno 2022
Non scritta su invito
Logo di Shurgard Self Storage - Amsterdam Centrum

Risposta di Shurgard Self Storage - Amsterdam Centrum

Beste Elena, bedankt om ons dit te melden, en onze excuses voor het ongemak. Ondanks regelmatige controle en onderhoud door de ongediertebestrijding kan het soms voorkomen dat er incidenten zijn. Wij kunnen u hierbij ondersteunen en zullen persoonlijk contact opnemen met betrekking tot deze kwestie.

Valutata 4 stelle su 5

Good customer service, inconvenient space

Super responsive and easy to set up. Unfortunately the wrote that my storage unit was on the ground floor but it was actually on the first floor… via staircase. Not the most convenient for moving large or heavy items. But otherwise I found them very easy to communicate with and the customer service was mostly great.

7 agosto 2022
Valutata 5 stelle su 5

Very polite and accommodating

Very polite and accommodating. They had to make corrections to my reservation, which was my fault when I booked it, and apologized for having us wait! They were very helpful. Sorry I don’t remember their names, but thanks for their help. It was about 10:30 Monday morning.

21 luglio 2022
Valutata 4 stelle su 5

Missing lock

It was all good but just one thing. When we came to the storage unit we didn't find the bag with the lock. I called customer service Ave it was not really helpful. I had to go back to the other building were they helped me. Just this improvement point. For rest...perfect

26 giugno 2022
Valutata 5 stelle su 5

Vriendelijk behulpzaam klantgericht

De hele service is uitstekend.
Uitstekende informatie vooraf.
Makkelijke betaling.
Goede uitleg.
Op de locatie:
De medewerkers zijn zeer vriendelijk en behulpzaam. De veiligheid is goed.
De box schoon en ruim.
Een aanrader

24 giugno 2022
Valutata 5 stelle su 5

Recommended

Very well located.
Easy to load and unload the stuffs.
Call center ready to help you even tough all the instructions are very easy to follow.
Absolutely recommended.

18 giugno 2022
Valutata 4 stelle su 5

Snel geregeld

Snel geregeld, goed bereikbaar en fijn dat je de eerste keer al zonder hulp van iemand anders naar binnen kan. Enige wat wel erg misleidend is, is de ‘eerste maand €1’. Je betaalt voor het verplichte slot, moet je verplicht verzekeren en je moet administratiekosten betalen. De eerste maand was uiteindelijk €45.

30 maggio 2022
Valutata 4 stelle su 5

Goede persoonlijke service bij entree

Service was prima door persoonlijke begeleiding bij eerste entree.
Minpunt: bij Bestelling via internet wordt je naar het verkeerde gebouw verwezen!

4 maggio 2022
Logo di Shurgard Self Storage - Amsterdam Centrum

Risposta di Shurgard Self Storage - Amsterdam Centrum

Hallo Wim :-) Bedankt voor uw positive feedback. Ons Store Team zal blij zijn dit te lezen. Wij zullen uw feedback over de bewegwijzering doorgeven aan de Store Manager in kwestie. Mocht u nog vragen hebben dan horen wij dat graag. Uw Shurgard Team

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