The camera i bought was not at all safe ,the charging cable set fire whilst charging the camera,,makes you wonder if we had left it charging whilst in bed ??? Shopsta wasn't interested in having retur... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
The camera i bought was not at all safe ,the charging cable set fire whilst charging the camera,,makes you wonder if we had left it charging whilst in bed ??? Shopsta wasn't interested in having retur... Leggi di più
L'azienda ha risposto
Very good customer service. Ada was prompt in replying to my emails and very helpful. The headphones I bought were good quality and I am pleased with them. There were a few issues. I found the same br... Leggi di più
Fantastic customer service. I originally put the wrong billing address in ny order...but emailed customer services. And to my amazement. I quickly received an email back from Ada.. She dealt with... Leggi di più
Ik heb een koptelefoon besteld Prima ding. Maar het was een Chinees exemplaar. Heb dat door geven. En ze hebben mijn en Engelse versie toe gestuurd Echt super geregeld fijne service van mevrouw A... Leggi di più
At Shopsta, we make shopping for home and electronics effortless and affordable. We carefully select high-quality products from trusted suppliers, ensuring you get the best value and reliability. Whether you’re upgrading your space or looking for the latest tech, we’ve got you covered. Need quick delivery? We've also got you covered. Check out our reviews and you'll see why people love using Shopsta!
2nd Floor West Office 1, 113-116 Bute Street, CF10 5EQ, Cardiff, Regno Unito
Ha risposto al 88% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Good well made product. Sadly was slightly damaged but Shopsta were great at handling the problem and sent replacement straight away.
I had problem with my order it was stolen as Evri left it on my doorstep Ada from shopsta sorted a replacement straight away brilliant service
Product was defect - but easy to reclaim a new object. Quick and friendly service
Easy to order, came promptly, exactly as described
Ordered an item, recieved a 'collected' notification then an 'on its way' notification coming from China.
Today I recieved a 'returned to sender' notification 😤
No explanation from Shopsta.
I emailed to request refund, so awaiting return of funds.
If your order is important DO NOT purchase from here. AVOID

Risposta di Shopsta
I love this lamp, its modern, gives a decent amount of light and holds its charge well.
Quick reply’s , very helpful with Imfornation and solving the issue with my order and organising my return / refund with kindness and honestly. Very greatful for the help received
The customer service agent Ada was 5 star ⭐ in all her responses and help along the way, in my questions, kind, personable a godsend for the company, Ada advertises Shopsta in a way that’s rare several times I had interaction with a week in between. She gave me faith in ordering from Shopsta again they do have a different way of returning goods. Ada gives you confidence everything is in hand.
Brilliant 🤩
The product is way cheaper elsewhere , however after posting this review, Ada from Shopsta contacted me, I showed her the site where the headphones were cheaper and offered me a price match! Refunding me the difference. Great customer service and happy with my headphones!
Great website full of even greater bargains. Site is easy to use & delivery was swift. What's not to like😃?
Well i am over the moon with the service i have received .I had constant feedback the BEST i have experienced .Kindness and understanding is a fantastic trait .It was me who made a mistake i am THICK on tec , probably my age .I will buy again without hesitation .Just want to say THANK YOU
you are simply the best .
Great product, delivered within timefrane and was packaged well. Highly recommended this product and would definitely buy again.
Excellent customer service and promt action. Highly reccommended.
Great product, good and easy tracking, with regular updates, delivery as advised by Royal Mail. Thank you
Ordered easily, didn’t realise the product was coming from china but no issues with the product and they came within a week. No complaints.
I had an issue with my purchase and the customer service was easy and efficient.
Ada who I was in contact with was amazing . First my product was replaced but then that one was faulty and then without hesitation I was fully refunded. Best customer service I have ever dealt with.
I had an excellent experience with Ada, from customer service. The response was quick, professional, and genuinely helpful. It’s rare to find such a high level of care and efficiency — truly outstanding service!
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