Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I’m very happy with my experience with humm Classic. The application and approval process was quick, easy and very simple, which made the whole purchase experience smooth and stress-free. It is such a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The design is sleek and premium, with a solid feel in the hand despite the large size. The display is stunning—bright, incredibly sharp, and smooth thanks to the high refresh rate. Watching videos, sc... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My wife and I wanted a Dyson vacuum cleaner, it costs 1000 euros, but we didn’t want to pay such an amount all at once, so I arranged an installment plan through the company Humm. I completed everythi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Easy, practical, and great flexibility! I had a fantastic experience setting up my loan with Humm. The entire process was incredibly easy and practical from start to finish The best part for me is... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizi finanziari non bancari
  2. Fornitore di soluzioni per l'e-commerce
  3. Servizio di pagamento

Scritti dall'azienda

At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little.


Informazioni di contatto


4,7

Eccellente

TrustScore 4.5 su 5

1754 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 92% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Enjoyed the experience!

23 febbraio 2026
Non scritta su invito
Logo di humm Classic

Risposta di humm Classic

Hi Daria,
Many thanks for your lovely review.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Valutata 5 stelle su 5

Excellent service

Excellent service, quick and easy process

27 febbraio 2026
Non scritta su invito
Logo di humm Classic

Risposta di humm Classic

Hi Michael,
Many thanks for your lovely review.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Valutata 5 stelle su 5

Very simple and thorough

Very simple and thorough

22 febbraio 2026
Non scritta su invito
Logo di humm Classic

Risposta di humm Classic

Hi Mary,
Many thanks for your lovely review.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Valutata 5 stelle su 5

Veery good very Nice

Veery good very Nice

27 febbraio 2026
Non scritta su invito
Logo di humm Classic

Risposta di humm Classic

Hi Vitoria,
Many thanks for your lovely review.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Valutata 5 stelle su 5

Had a superb experience with Conner J

Had a superb experience with Conner J, professional, quick to reply, very helpful and knowledgeable and so polite. Was an absolute pleasure to deal with.
Highly recommend

26 febbraio 2026
Non scritta su invito
Logo di humm Classic

Risposta di humm Classic

Hi Deirdre,
Many thanks for your great review!
We’re delighted to hear you enjoyed the service provided by Conner. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Valutata 5 stelle su 5

Very helpful

Connor J was very helpful on the online chat

26 febbraio 2026
Non scritta su invito
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Risposta di humm Classic

Hi there
Many thanks for taking the time to leave us a review.
Conner is thrilled to know he was able to offer all the necessary assistance.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Valutata 5 stelle su 5

I had issues with submitting my…

I had issues with submitting my application and an agent named Conner J was amazing, he was able to fix everything for me which i really appreciate.

Thank you Conner J

26 febbraio 2026
Non scritta su invito
Logo di humm Classic

Risposta di humm Classic

Hi Shauna,
Many thanks for your great review!
We’re delighted to hear you enjoyed the service provided by Conner. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Valutata 5 stelle su 5

It was so easy to fill in the forms

It was so easy to fill in the forms and so quick to get a answer thank you 😊

13 febbraio 2026
Non scritta su invito
Logo di humm Classic

Risposta di humm Classic

Hi Breda,
Many thanks for your lovely review.
We are thrilled to see you are happy with the service received!
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Valutata 5 stelle su 5

Great experience

Great experience

21 febbraio 2026
Non scritta su invito
Logo di humm Classic

Risposta di humm Classic

Hi Carol
Many thanks for your review and positive feedback
We are glad to hear you found us easy to deal with.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Valutata 5 stelle su 5

Amazing service

Amazing service

24 febbraio 2026
Non scritta su invito
Logo di humm Classic

Risposta di humm Classic

Hi HIZB
Many thanks for your review.
Great to hear you found us easy to deal with
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Valutata 5 stelle su 5

Very good experience

Very good experience

20 febbraio 2026
Non scritta su invito
Logo di humm Classic

Risposta di humm Classic

Hi Diego
Many thanks for your review and positive feedback
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Valutata 5 stelle su 5

Easy and very convenient to apply.

Easy and very convenient to apply.

21 febbraio 2026
Non scritta su invito
Logo di humm Classic

Risposta di humm Classic

Hi Josue
Many thanks for your review and positive feedback
Good to hear you found the process easy to use.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Valutata 5 stelle su 5

It was so easy to apply for humm.

21 febbraio 2026
Non scritta su invito
Logo di humm Classic

Risposta di humm Classic

Hi Ilona
Many thanks for your review.
Great to hear you found the customer experience positive.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Valutata 5 stelle su 5

Smooth used

20 febbraio 2026
Non scritta su invito
Logo di humm Classic

Risposta di humm Classic

Hi Champion
Many thanks for your review.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Valutata 5 stelle su 5

Had a great experience especially with…

Had a great experience especially with Thales L

24 febbraio 2026
Non scritta su invito
Logo di humm Classic

Risposta di humm Classic

Hi Declan
Many thanks for your review and positive feedback
Great to hear that Thales was able to help you and provide a good customer experience.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Valutata 2 stelle su 5

I would love to know why my application has to be done in small parts instead of all at once.

I would love to know why my application has to be done in tiny bits over many phone calls.

One time I was called multiple times within a few minutes by different staff, whilst I was uploading the requested documents, which slowed me down even in that instance. It has caused me inconvenience and dragged the process out way too much, I think. I am tired of verifying my identity multiple times a day and being interrupted so frequently. I also am still in the process of an application and have no idea where it will end. It seems to never stop, even after being prompted that I will find the result of my application over SMS. Not once have I received an SMS, and I am still receiving calls frequently.

24 febbraio 2026
Non scritta su invito
Logo di humm Classic

Risposta di humm Classic

Hi Zo,

Thanks for taking the time to share this feedback and we’re sorry to read about the inconvenience you’ve experienced during your application process. That’s definitely not the smooth or simple experience we want for our customers.

We understand how frustrating repeated calls and identity checks can be, especially when you’re already in the middle of uploading documents. We’d really like to look into what’s happened here and help get things back on track for you.

When you can, please email us at customer@hummloan.com with your details, and our team will review your application and follow up to make sure your experience improves from here.

Thanks again for bring this to our attention.

Regards
The humm team

Valutata 5 stelle su 5

Very good

Very good, fast and effective

20 febbraio 2026
Non scritta su invito
Logo di humm Classic

Risposta di humm Classic

Hi Michele
Many thanks for your positive feedback
Great to hear you found us easy to deal with.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactuk@shophumm.com
Kind regards,
Humm team

Valutata 5 stelle su 5

Simple application.

Simple application.
Had a response within 24 hours.
Interest free credit.

20 febbraio 2026
Non scritta su invito
Logo di humm Classic

Risposta di humm Classic

Hi Mr Palmer
Many thanks for your review and positive feedback
Great to hear your found our product and process customer friendly
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Valutata 5 stelle su 5

Patient with issues

Patient with issues, held my orders
Alot of big stores accept humm
Will be a life customer

18 febbraio 2026
Non scritta su invito
Logo di humm Classic

Risposta di humm Classic

Hi
Many thanks for your review and positive feedback
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Valutata 5 stelle su 5

Great services,love in it

Great services,love in it, thank you humm, hope in a future to continue with services, thank you for support!

23 febbraio 2026
Non scritta su invito
Logo di humm Classic

Risposta di humm Classic

Hi Olga
Thanks for taking the time to leave your review.
Great to hear you've found the humm experience helpful for you.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

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