First time ordering from this company so always a bit weary with new businesses but company was spot on !! Would definitely order again without a doubt Great service
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Same price as all the other online retailers (controlled by the manufacturer I expect), but with a faster expected delivery, good reviews so went with them. Hollie kept me informed of progress of the... Leggi di più
To be absolutely honest from pressing to buy button it was plain sailing . Brilliant customer service the my bike the transition trans am , is even better to look and ride than the pics gave it justic... Leggi di più
Super amazing service. Phoned to ask if last minute delivery would be possible and Greg turned the order around in a few days. Even kept me up to date before his morning coffee. Can’t fault it, amazin... Leggi di più
Dettagli dell'azienda
- Negozio di biciclette
- Officina di riparazione biciclette
- Grossista di biciclette
- Negozio di accessori per biciclette
Scritti dall'azienda
e are the official UK home of many leading cycling brands. Our warehouse is stocked with around 250,000 products, available through our network of over 1200 dealers throughout the UK. Windwave opened in 1987, as a manufacturer and distributor of windsurfing and sailing products. In the 1990s, we expanded into cycling distribution. The business grew exponentially, partnering with famous manufacturers including Colnago, Transition, Dainese, DVO, FSA, Hutchinson and CeramicSpeed. Today, we offer some of the best cycling products on the market, encompassing road, MTB, gravel and urban.
Informazioni di contatto
UNIT D2-D3, HERITAGE BUSINESS PARK, HERITAGE WAY, PO12 4BG, GOSPORT, Regno Unito
- 02392 521912
- sales@windwave.co.uk
- shop.windwave.co.uk
4,8
Eccellente
296 recensioni
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
all ok except for some lack of transparency
The delivery was quick. The item was as described except the company didn't mention that it was heavily discounted because it was close to the end of the manufacturer guaranteed lifetime. The discounted price was therefore proportional to its remaining lifetime but it would have been better to be transparent about this
3 marzo 2025
Risposta di Windwave
Thanks for leaving us a review! I will look into this and check the other stock, as it is certainly not intentional - my apologies for that.
Great communication 👏 i was waiting…
Great communication 👏 i was waiting for an item to come back in stock and as soon as it come in they contacted me i ordered it and it came im quick succession so thankyou
12 febbraio 2025
Risposta di Windwave
Pleased to hear we could supply you with the item you needed! Thank you
Nice company with helpful people
Nice company with helpful people. Everything was made easy and bike helmets arrived quickly. Recommended!
5 febbraio 2025
Risposta di Windwave
Great to hear, thank you for the review!
Risposta di Windwave
Excellent, thank you!
Risposta di Windwave
Thanks for the review, James!
Nearly 5 stars
Has to try a few times for cc payment button to work, otherwise all good. My order arrived in a couple of days with good updates
29 gennaio 2025
Risposta di Windwave
Thanks for the review!
Great Comms & Great customer service - Highly recommended!
Great Comms, responded to email query straight away to ensure everything went smoothly - Great customer service - Highly recommended!
22 gennaio 2025
Risposta di Windwave
We appreciate you taking the time to leave us a review! Thank you!
Risposta di Windwave
Thanks for the review!
Absolutely brilliant service
Absolutely brilliant service! Swift and reliable. Can't understand why I haven't used Windwave directly before. I will in future.
8 dicembre 2024
Risposta di Windwave
Thank you leaving us a review, we appreciate it!
Risposta di Windwave
Thanks for leaving us a review!
Perfect and knowledgeble customer…
Perfect and knowledgeble customer service! Many thx!
11 dicembre 2024
Risposta di Windwave
We appreciate you taking a moment to leave us a review!
XDr freehub
Windwave are alway brilliant for FSA/ Vision spares
Super helpful and super fast and efficient service
Highly recommend giving them a try
Thanks again
1 dicembre 2024
Risposta di Windwave
Thank you for the review!
Risposta di Windwave
Pleased you're happy with your purchase! Thank you for the review!
very prompt service
very prompt service, advice and professionalism over the phone was excellent...
13 novembre 2024
Risposta di Windwave
Thanks for taking the time to leave us a review!
Risposta di Windwave
Thank you for leaving us a review!
Advertised and took money for something…
Advertised and took money for something that they didn't actually have, then took far too long to refund. If you can take the money in seconds, if doesn't need to take a week to refund. Must try harder.
30 settembre 2024
Risposta di Windwave
Hello Adrian. We sell across several platforms (our website, eBay, and Amazon). If two people make a purchase at the same time and it's the last item we have in stock, on rare occasions this can happen and I apologise for that. Your refund was processed immediately. When you make a payment to us, it takes several days to process and clear to our account (that's why on internet banking, there's normally a list of pending transactions). Equally, a refund takes a few days to clear, even on very low value orders such as yours. This is just how online payments operate, and totally normal - some online research will confirm this for you.
Great
Great. Good comms when I asked a question. Delivery and product excellent. Needed to return and item due to sizing on my part and also very easy.
29 settembre 2024
Risposta di Windwave
Thanks for leaving us a review, we really appreciate it!
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