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Valutata 1 stelle su 5

Been asked to write a review, ordered the product over a week ago. Not received my order, not received any email updates on it and customer service haven’t responded to my email asking for an update.... Leggi di più

Valutata 1 stelle su 5

Was gifted by my mom a Medela Motion InBra pumping machine (double). My baby is now born and the machine does absolutely nothing for me because of my nipples’ shape. This machine will only work if y... Leggi di più

Valutata 5 stelle su 5

Got this regardless the TP reviews. Heard really good things about the brand from the midwives and hospitals so went ahead and bought one. Have been using it to collect colostrum before birth as it’s... Leggi di più

Valutata 5 stelle su 5

Absolute amazing customer service. I purchased an hands free pump which has worked like a charm. Unfortunately the tubing started to show some moisture which happened because the cup were not comp... Leggi di più

Dettagli dell'azienda

  1. Negozio di articoli per la maternità

Scritti dall'azienda

Medela UK has a range of breast pumps covering all the potential needs of breastfeeding mums. Our electric breast pumps feature 2-Phase Expression technology, which mimics babies’ natural sucking rhythms, allowing mum to express more breast milk in less time. We also have manual breast pumps, breast feeding accessories and even bras to help you easily breastfeed. Discover the incredible benefits of breast milk for mums and their babies and our range of products today!


Informazioni di contatto

2,7

Scarso

TrustScore 2.5 su 5

109 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,7

Tutte le recensioni

(109)

23 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Medela twin pump & Personelfit Flex connector system

We already had a single Medela pump but when the twins came along it was a no brainer to upgrade! The rechargeable battery is really handy to move around but it should come with a belt clip and sling option or its pointless for mobility when pumping. We brought additional head units as we originally tried to use our older Medela ones (don’t do it) as they are not sealed units and can cause milk to work its way back into the pump. The newer “personal fit Flex connectors” as they are sealed head units and don’t have this problem, however because they are white and grey plastic you can’t see if the milk is still flowing (Medela please change this part to a clear plastic so its possible to see the milk flow). Other then these minor issues/ ideas its a great pumping system.

13 ottobre 2023
Non scritta su invito
Valutata 4 stelle su 5

Great pump

Great pump. Easy to use (even when exhausted). Has helped me to be far more independent again as I’m no longer attached to a mains powered pump every 3 hours.

Only negative really is that it could use a clip or something to enable it to be more easily attached to clothing.

1 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

be careful with the rental agreement

I rented their Symphony breast pump for several months.
I returned the pump on 1 November but they charged me the full month of November and refused to process a refund even if I have not used the machine! They could easily issue a refund pro rata for the time I have not used the breast pump but obviously, they want to squeeze as much money as they can from you. This is also clear from the fact that they charge you twice during the first month.
This is a pain as the breast pump worked excellently but their system and customer service are horrendous!
Be careful if you want to rent their machines.

1 novembre 2023
Non scritta su invito
Valutata 1 stelle su 5

POOR QUALITY

I bought it to help me increase my breast milk supply but I simply wasted my money and time. After 1 week of using it several times a day, almost no milk came out. I felt my breasts full and still nothing came out. Yes, I've already tested it with different flange sizes and the result was the same, less than 1oz in each breast. I was extremely worried about my milk supply and I decided to try hand expressing and it worked. It turned out much more than I imagined it would. Really disappointed with the product. I threw my money away.

1 ottobre 2023
Non scritta su invito
Valutata 3 stelle su 5

Pricey for hands free pumping

Pump is good for hands free pumping. It doesn’t come with a clip to enable the pump unit to be attached to you. The pause button is incredible sensitive and becomes annoying as it constantly stops when touched lightly.
I don’t feel the pump justifies the price and I’ve used a much cheaper hands free option which worked the same.

5 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

For me

For me, as exclusive pumper, this is life saving tool! This is my third child, and previously I had no hands free pump, just regular, but with two kids and baby it is impossible to pump and do all things around. With this pump, pumping is easy and fast, it is strong enough to keep my milk amount. I am from Serbia, we don’t have this pump in the market, so I got it from UK, and I m so satisfied!

28 agosto 2023
Non scritta su invito
Valutata 1 stelle su 5

Noisy uncomfortable always having to…

Noisy uncomfortable always having to hold it. Would love to return the product. Its a waste of 90 quid don't buy stay away.

24 agosto 2023
Non scritta su invito
Logo di Medela UK

Risposta di Medela UK

Thank you for taking the time to leave a review. We are sorry to hear that you are having issues with your pump. If you reach out to our customer service team via info@medela.co.uk with your order number, we will do our best to find a solution for you.

Valutata 3 stelle su 5

Awful

Awful. I ordered the pump before birth so would have it ready but it was broken when I went to use it. I was told it would take 48 hours to replace, then DHL came to collect the faulty one but didn’t deliver the replacement. I was told that the new one was coming on a different van. That van broke down. They then couldn’t deliver a new one until the following week. My supply was seriously impacted and my little newborn had to go on formula. All Medela did was blame the delivery company. No sympathy or attempt to help. Dreadful service.

15 giugno 2023
Non scritta su invito
Logo di Medela UK

Risposta di Medela UK

Thank you for taking the time to leave a review. We are sorry to hear about your experience. If you could reach out to our customer service team via info@medela.co.uk with your order number, we will do our best to rectify the issue and find a solution for you.

Valutata 5 stelle su 5

Game changer!

Absolutely amazing product! I had used a couple other pumps and didn’t have much luck until I was recommended Medela. Best decision made! Suction is great and didn’t hurt at all, really easy to use and clean. I would definitely recommend getting one of the bras too to make the pump more hands free

20 luglio 2023
Non scritta su invito
Valutata 1 stelle su 5

Spam, lots of it

I keep getting these emails about writing a review without an unsubscribe link, so here is my review.

17 luglio 2023
Non scritta su invito
Logo di Medela UK

Risposta di Medela UK

Thanks for taking the time to leave a review. Please rest assured that all our marketing emails contain an 'unsubscribe' link within the email footer. Should you have any other concerns or questions, please feel free to reach out to our customer service team via info@medela.co.uk

Valutata 5 stelle su 5

Great products and efficient delivery

Great products. I have the maxi swing double but purchased a hand pump this time which is so quick and easy to use with hardly any setup time, very easy to wash too. Earlier than expected delivery

19 maggio 2023
Non scritta su invito
Valutata 5 stelle su 5

Medela Swing Flex Breast Pump

The breast pump is fantastic and in my opinion the best one in the market. Minimal noise when working, easy to clean, soft on the skin and highly effective. The customer care replies very promptly and always very helpful too. Best purchase I havd done and worth every penny.

19 marzo 2023
Non scritta su invito

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