I bought 2 devices from Compasia. 1 online and another store bought. The online experience was a bit troubling but it was all sorted out by Compasia Customer Service in the end. Store bought experienc... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
SCAM. Item was not listed correctly and they even emailed confirmation that the phone was eSim compatible. No support. Item was in good condition but not as advertised. Customer support... Leggi di più
L'azienda ha risposto
I handed over my device on 14 March, and I was informed that payment would be processed within 14 days. The timeline has already passed, but I still have not received the payment or a clear update.... Leggi di più
L'azienda ha risposto
Its great to know, there is a place we can trust to buy used gadget tht 100℅ original and good service, its been more than 3 years i keep buy ( upgrade) my device from compasia so far, each time good... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Servizio di riciclaggio e sbloccaggio cellulari
- Negozio di telefoni cellulari
- Negozio di articoli di seconda mano
Scritti dall'azienda
CompAsia is the leading device-focused fintech and solutions provider in Asia, including financing, device care, subscription, buyback and trade in, retail and distribution services. Our online retail platform presence across the region including Malaysia, Thailand, Philippines and Singapore. More than just dealing in preowned phones, CompAsia sees technology as an integral part of its device lifecycle management business, which unlocks value for consumers by salvaging the worth of their old phones as well as smoothening the path to acquiring a new one. To date, CompAsia has launched a slew of innovations revolving around unlocking value of phone ownership from its financing programme, monthly subscription plan, trade-in programme and device protection programme.
Informazioni di contatto
Suite 2.02, Wisma Academy, No. 4 Jalan 19/1, Seksyen 19,, 46300, Selangor, Malesia
- +60379313417
- my.shop@compasia.com
- shop.compasia.com
3,3
Nella media
342 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Seriously Good Purchase!
Really good quality MacBook Air that I got from Compasia, at such price, much lower than 1st hand price, yet the quality is just like completely new one, I really have nothing to complain!
Would LOVE to try other products from Compasia. How can anybody not buy from them?! I don’t understand how can people not utilize such good opportunities to get good deals 😂
12 novembre 2025
Non scritta su invito
Risposta di CompAsia
Hi Melissa Lee,
Thank you so much for your 5-star rating! We truly appreciate your support. It means a lot to us. We’re glad to hear that you’re satisfied the device and the promotion!
Your kind words motivate us to continue providing the best service possible. Kindly reach out to us if you ever need any assistance via email or WhatsApp.
Regards,
CompAsia Support Team
Bought an Ipad Gen 8 earlier
Bought an Ipad Gen 8 earlier. Delivery was fast and prompt. The ipad condition is mint and next to new condition. Easily last more than 6 to 8 hours in 1 go. Highly recommended!
9 marzo 2026
Non scritta su invito
Risposta di CompAsia
Hi sir,
Thank you so much for your kind words and for taking the time to share your experience with us.
We’re truly delighted to hear that you’re happy with your iPad Gen 8 and that the delivery and device condition met your expectations. Knowing that the device arrived quickly and is performing well for you really means a lot to our team.
Your recommendation is greatly appreciated, and we’re very glad we could provide you with a positive experience. If you ever need any assistance in the future, please don’t hesitate to reach out to us.
Thank you once again for your support.
Best regards,
CompAsia Support Team
My honor 200 is factory reset by itself
My honor 200 is factory reset by itself
8 marzo 2026
Non scritta su invito
Risposta di CompAsia
Hi Zack Joe,
We sincerely apologize for the frustration and negative experience you’ve had with us.
To assist you as quickly as possible, could you kindly share your order number with us? This will help us look into the matter immediately and work toward resolving your issue.
We truly appreciate your patience and understanding, and we are committed to improving our communication and service to ensure you receive the service you deserve.
Thank you once again for your patience and understanding.
Warm regards,
CompAsia Support Team
Great service and phone.
6 marzo 2026
Non scritta su invito
Risposta di CompAsia
Thank you for your kind words!
We’re glad you’re happy with the service and your phone. We truly appreciate your support!
Terbaik servis yang di tawarkan
Terbaik servis yang di tawarkan. Handfone secondhand tapi mcm baru kualiti semua terbaik so far guna.
6 marzo 2026
Non scritta su invito
Risposta di CompAsia
Terima kasih atas maklum balas anda! Kami gembira mendengar anda berpuas hati dengan servis dan kualiti peranti kami. Kami hargai sokongan anda!
Good 2nd hand products
I my bought S22+ 2 years ago from CompAsia and currently still using it... and just recently i bought the z flip 6 on sale at CompAsia website... both devices are working great. I really recommend CompAsia👍🏻
5 marzo 2026
Non scritta su invito
Risposta di CompAsia
Hi Oliver Aaron
Thank you so much for your 5-star rating! We truly appreciate your support. It means a lot to us. We’re glad to hear that you’re satisfied with your purchases and our service.
Your kind words motivate us to continue providing the best service possible. Kindly reach out to us if you ever need any assistance via email or WhatsApp.
Regards,
CompAsia Support Team
Great service and the team is very…
Great service and the team is very efficient. I have bought four devices from them and none has had an issue thus far.
1 dicembre 2025
Non scritta su invito
Risposta di CompAsia
Hi Marclus Mwaniki Waweru,
Thank you so much for your 5-star rating! We truly appreciate your support. It means a lot to us.
Your kind words motivate us to continue providing the best service possible. Kindly reach out to us if you ever need any assistance via email or WhatsApp.
Regards,
CompAsia Support Team
Recommended.
Had purchased twice with ComAsia. Both phones looks new and no scratches seen. I had no issues with the phones. Up to now, still using it. No regrets buying it and the price is affordable.
3 marzo 2026
Non scritta su invito
Risposta di CompAsia
Hi ELL SHA,
Thank you so much for your 5-star review! 😊
We are so glad to hear that you've had a great experience with both of your purchases from us. It’s wonderful to know that your devices are still serving you well and that you are happy with the quality and affordability we offer.
Your trust and support mean everything to us! If you ever need any help or have questions in the future, please feel free to reach out via email or WhatsApp.
We look forward to your third purchase with us! 🚀
Warm regards,
CompAsia Support Team
Bought an oppo reno 14 5g in the past…
Bought an oppo reno 14 5g in the past few months. Hv been a repeates customer for the past few years, nvr encounter any issues with the phones that I,ve purchased before. Thumbs 👍 for the great service.
3 marzo 2026
Non scritta su invito
Risposta di CompAsia
Hi Ferragamo Santiano,
Thank you so much for your 5-star review and for being such a loyal customer over the years! 😊
We are thrilled to hear that your Oppo Reno 14 5G is working great and that you've always had a smooth experience with all the devices you've purchased from us. Your continuous support truly means a world to our team!
If you ever need any assistance or have any questions in the future, please don't hesitate to reach out to us via email or WhatsApp.
We look forward to serving you again for many more years to come!
Warm regards,
CompAsia Support Team
Very disappointed with CompAsia
Very disappointed with CompAsia. I received the wrong color phone and, worse, a defective device. There’s no proper customer service line — only WhatsApp — and responses are extremely slow and unhelpful.
Quality control and after-sales support are seriously lacking. Would not recommend.
my order id : #CAM81076
2 marzo 2026
Non scritta su invito
Risposta di CompAsia
Hi Jia Zhen,
We sincerely apologize for the delay in responding and for the frustration and negative experience you’ve had with us.
We have escalated this to our respective team for further checking, and we will continue to keep you updated via email/WhatsApp regarding your concern.
We truly appreciate your patience and understanding in this matter, and we remain committed to improving our communication and service moving forward.
Thank you once again for your kind patience and understanding.
Warm regards,
CompAsia Support Team
Fast delivery, phone condition is good for its price
bought ip13, phone is in great condition, excluding a minor scratch on the screen(a heads up would be nice) but other than that, battery health is 100% when received. cable that was received with the phone stop working after 3 days, but wasnt a big issue since i already had other cables from previous ip.
31 dicembre 2025
Non scritta su invito
Risposta di CompAsia
Hi Nabil Afiq,
Thank you so much for your 4-star rating! We truly appreciate your support. It means a lot to us. We’re glad to hear that you are satisfied with the device and we sincerely apologize for the issue regarding the cable.
Your kind words motivate us to continue providing the best service possible. Kindly reach out to us if you ever need any assistance via email or WhatsApp.
Regards,
CompAsia Support Team
Risposta di CompAsia
Hi Yza Bel,
Thank you so much for your 5-star rating! We truly appreciate your support. It means a lot to us.
Your kind words motivate us to continue providing the best service possible. Kindly reach out to us if you ever need any assistance via email or WhatsApp.
Regards,
CompAsia Support Team
I trade in my device 3/2 but till now…
I trade in my device 3/2 but till now haven't got the payment staff remind payment will be paid 14 days now it's beyond that already. I tried to WS even Email but no one answering my question. How can I know the update of my money no any platform to ask. Order ID:MYCAM26007381
26 febbraio 2026
Non scritta su invito
Risposta di CompAsia
Hi Rabif,
We sincerely apologize for any frustration and inconvenience you’ve experienced regarding your Order No. MYCAM26007381.
We are pleased to inform you that, following feedback from our respective team, your payment has already been credited to your bank account yesterday.
We truly appreciate your patience while we resolved this matter and hope this update meets your satisfaction. Should you feel that your experience has improved, we would be grateful if you could consider updating your rating accordingly.
Thank you for bringing this to our attention, and we sincerely apologize again for any inconvenience caused.
Warm regards,
CompAsia Support Team
Awesome first time experience!
Great customer response and on time delivery. What's more, my purchased device got bumped up for free due to model unavailability.
13 novembre 2025
Non scritta su invito
Risposta di CompAsia
Hi Ubaidah Syafiq,
Thank you so much for your 5-star rating! We truly appreciate your support. It means a lot to us. We’re glad to hear that you’re satisfied with your device and our service.
Your kind words motivate us to continue providing the best service possible. Kindly reach out to us if you ever need any assistance via email or WhatsApp.
Regards,
CompAsia Support Team
Penghantaran cepat
Penghantaran cepat. Barang dapat dalam keadaan baik. But unfortunately warna lain yg kita pilih warna lain yg smpai. so kene make sure dulu color phone yg kita nak ada dalam stock. Battery health 100% kalau ambik yg excellent condition.
7 dicembre 2025
Non scritta su invito
Risposta di CompAsia
Hi Amani Alya,
Terima kasih atas sokongan anda! Kami amat menghargai sokongan anda. Kami harap anda berpuas hati dengan pesanan anda dan kami memohon maaf atas sebarang kesulitan berkaitan warna peranti.
Sekiranya anda memerlukan sebarang bantuan pada bila-bila masa, sila hubungi kami melalui e-mel atau WhatsApp.
Salam hormat,
Pasukan Sokongan CompAsia.
Very sattisfying when I buy iphone from…
Very sattisfying when I buy iphone from compasia. The condition like new. Will repeat to buy another device soon.😊😊
26 novembre 2025
Non scritta su invito
Risposta di CompAsia
Hi Nurul Aqilah,
Thank you so much for your 5-star rating! We truly appreciate your support. It means a lot to us. We’re glad to hear that you’re satisfied with your device and our service.
Your kind words motivate us to continue providing the best service possible. Kindly reach out to us if you ever need any assistance via email or WhatsApp.
Regards,
CompAsia Support Team
Good ok good
24 febbraio 2026
Non scritta su invito
Risposta di CompAsia
Hi MUHAMMAD NASRIN,
Thank you so much for your 4-star rating and we truly appreciate your support. It means a lot to us.
If you ever need any assistance, please feel free to reach out to us via email or WhatsApp. Once again, thank you for believing in us and for your continued patience and support.
Warm Regards,
CompAsia Support Team
Ordered a phone with my credit card
Ordered a phonr with my credit card, paid using double authentication, despite of that I received a mail asking for selfie with Id and card... I sent it...
Been 12 days that my order is pending, no one care...
Honestly in 2026, what company still need to ask a selfie and verification when use 3d secure!
13 febbraio 2026
Non scritta su invito
Risposta di CompAsia
Dear Customer,
We are truly sorry for the inconvenience. Kindly reach us at support and we will assist you accordingly.
Thank you for your patience and support. Your feedback will help us improve in the future.
i bought 4 devices with Compasia and…
i bought 4 devices with Compasia and also traded 2 devices before. The last purchased was 25 Nov 2025 and last traded device was 19 Dec 2025. Trusted company and will shop again with them when the right device and right price😃.
19 dicembre 2025
Non scritta su invito
Risposta di CompAsia
Dear Customer,
Thank you for your feedback. We are truly appreciating your kind words and rate. We look forward to continuing to deliver the same level of quality and dedication in everything we do.
Trusted..excellent service
Trusted..i've bought more than 5 phone from compasia..all in superb condition..fast shipout..excellent customer service..Recommended👍🏻👍🏻
28 novembre 2025
Non scritta su invito
Risposta di CompAsia
Dear Customer,
Thank you for your feedback. We are truly appreciating your kind words and rate. We look forward to continuing to deliver the same level of quality and dedication in everything we do.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.