Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Had never heard of this company before because I had never imagined there would be such a service. Their customer care from day one to the very last day was amazing and memorable. Even in a time of wa... Leggi di più

Valutata 5 stelle su 5

This is renaissance best ever company in US. They are there to help you all the time and easily to communicate with them any second you wish, me I say all the names I met do the best. They help in any... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Don't know even where I should start Because these guys are top notch My items spent 40 days plus so I had to pay penalties but they gave me discount and they communicated with me through out the wh... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had a great experience with customer support thanks to Adam. He was extremely kind, professional, and precise in addressing my questions. Everything was explained clearly and handled efficiently, ma... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di spedizioni e consegne

Scritti dall'azienda

Unlimited shopping and shipping experience. We buy for you, sales tax free, and ship to you.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

647 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I spoke to Luka on the online chat

I spoke to Luka on the online chat, I am new here and they were able to answer all my questions.

12 novembre 2025
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Risposta di ShipToBox

Hello Tina

Thank you for your feedback! 💙
We’re glad Luka could assist you and answer all your questions. Welcome to ShipToBox, and we look forward to serving you again!

Thank You
Customer Service Team

Valutata 5 stelle su 5

Again thank you shiptobox for your…

Again thank you shiptobox for your generous and thoughtful service especially someone by the name of Max is like this person is very bless to make clients happy always replying quickly and answering all my questions. All I could say is this company is worth giving a try again I give you 5*****.

7 novembre 2025
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Risposta di ShipToBox

Hello Paula

Thank you so much for your kind words and 5-star review! 🌟
We’re really happy to hear that you’re satisfied with our service, and we’ll make sure to share your appreciation with Max — he’ll be delighted to know he made your experience a great one.
We truly value your trust and look forward to serving you again soon! 💙

Thank you
Customer Service Team

Valutata 5 stelle su 5

Excellent First-Time Experience with ShipToBox — iPhone 17 Pro Delivered Safely to Indonesia!

This was my first time using ShipToBox, and I’m honestly very satisfied with their service. I ordered an iPhone 17 Pro and had it shipped to Indonesia, and everything arrived perfectly, safe, fast, and in excellent condition.

At first, I learned that DHL couldn’t be used because they don’t allow shipments that contain batteries or similar items such as smartphones, but ShipToBox clearly explained this and helped me choose the best alternative. I used FedEx, and it worked flawlessly, with smooth customs processing and reliable tracking until the package arrived at my doorstep.

The packaging was secure, and there were absolutely no issues during delivery. I really appreciate Mohamed Sisi from ShipToBox, who was very helpful, professional, and communicative, following up after delivery to make sure everything was okay, and even adding a $5 credit to my account as a kind gesture.

Overall, I’m very impressed with ShipToBox, it’s fast, transparent, and trustworthy. I’ll definitely be using them again for future shipments, and I highly recommend them, especially for anyone shipping electronics to Indonesia! 📦📱🇮🇩✨

5 novembre 2025
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Risposta di ShipToBox

Hello Aura

Thank you for the wonderful feedback! We truly appreciate your support!

Thank You
Customer Service Team

Valutata 5 stelle su 5

Everything good!

Everything good!

Good Company with many service people
Mohamed Sisi and Emy was really friendly and nice

3 novembre 2025
Non scritta su invito
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Risposta di ShipToBox

Hello Guoyou

Thank you for the wonderful feedback! We truly appreciate your support!

Thank You
Customer Service Team

Valutata 5 stelle su 5

Smooth experience

Smooth experience, they went above and beyond my expectations. Highly recommended, will definitely use again. Special mention for Houssam he’s been great help.

3 novembre 2025
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Risposta di ShipToBox

Hello Reda

Thank you for the wonderful feedback! We're so glad that Hossam was able to guide you through the process with professionalism and care. We truly appreciate your support!

Thank You
Customer Service Team

Valutata 1 stelle su 5

My experience with ShipToBox was disappointing

I may not agree with what the majority of customers think of ShipToBox, but my personal experience says otherwise. On my first shipment, they failed to declare the actual freight I paid ($48), and FedEx used a default rate of $125 for customs. That inflated the dutiable value and I ended up paying 70% of the item’s cost in duties and taxes.

I reached out with full documentation, but ShipToBox deflected everything to FedEx and customs. The issue wasn’t about duties—it was about missing freight declaration, which is not something I control as a customer. Their replies were generic and didn’t offer any resolution or accountability.

I won’t be using their service again, and I hope others double-check the fine details before trusting the process.

21 ottobre 2025
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Risposta di ShipToBox

Hi Eugene

Thanks for your feedback and we do apologize for the experience you had, As we have mentioned to you the fees were out of our hands as it was applied by FedEx not us , and when we have shipped you order it was containing all the needed documentations the FedEx lost it , because of that they asked for it again.

Thank You
Customer Service Team

Valutata 5 stelle su 5

I had a great experience with STB

I had a great experience with STB. Nova and Emy were incredibly helpful. I made a buy for me order from Macy’s to be delivered to Saudi Arabia. Shipment arrived as promised without any issues and in a timely manner. I highly recommend this service.

1 novembre 2025
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Risposta di ShipToBox

Hello Amr

Thank you for the wonderful feedback! We truly appreciate your support!

Thank You
Customer Service Team

Valutata 5 stelle su 5

Great company

Great company

Where I shipped through it from the United States to my country and the experience was smooth, they have great customer service and answer all your inquiries, as well as speed in completing shipping and shipping requests, as well as they have multiple shipping options through which you can choose the company that suits you. I advise you to use it if you want products from Amazon USA 👌👌

23 ottobre 2025
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Risposta di ShipToBox

Hello Osama

Thank you for the wonderful feedback! We truly appreciate your support!

Thank You
Customer Service Team

Valutata 5 stelle su 5

Fast shipping

Adham was very helpfull getting my packages ready to ship in very short period of time.

1 ottobre 2025
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Risposta di ShipToBox

Hello Mohd

Thank you for the wonderful feedback! We truly appreciate your support!

Thank You
Customer Service Team

Valutata 5 stelle su 5

I had a problem with my credit card…

I had a problem with my credit card verification so i contacted the support services. Mr. Adham was so helpful and He solved my problem in no time. very satisfied with the services. Highly recommended

18 ottobre 2025
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Risposta di ShipToBox

Hello Nutrillix

Thank you for the wonderful feedback! We're so glad that Adham was able to guide you through the process with professionalism and care. We truly appreciate your support!

Thank You
Customer Service Team

Valutata 5 stelle su 5

Amazing Customer Service!

Amazing Customer Service!

Hossam was just incredible helpful, with a lot of patience and guidance through the process!
A+ for him, and for STBOX for hiring people like that. Hope the buy to me service is the same awesome!

17 ottobre 2025
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Risposta di ShipToBox

Hello Gabriel

Thank you for the wonderful feedback! We're so glad that Hossam was able to guide you through the process with professionalism and care. We truly appreciate your support!

Thank You
Customer Service Team

Valutata 5 stelle su 5

The agent Hossam

The agent Hossam
is helpful and answering all my question
i finally found a website that can help me purchase from stores that only accept US credit cards

18 ottobre 2025
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Risposta di ShipToBox

Hello ULA

Thank you for the wonderful feedback! We truly appreciate your support!

Thank You
Customer Service Team

Valutata 5 stelle su 5

Great service

I'm very happy and satisfied to deal with them , they are very professional specially agent Hossam he is very cooperative

14 ottobre 2025
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Risposta di ShipToBox

Hello bidour

Thank you for the wonderful feedback! We truly appreciate your support!

Thank You
Customer Service Team

Valutata 5 stelle su 5

Just excellent !

Just excellent !! I never ordered from a forwarding company so I was anxious at first to use "buy for me", I took some time to understand how the website works,there are different steps for the payment but actually pretty everything shows ;) I will do it again when needed because they are so quick 😙 thank you very much.

11 ottobre 2025
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Risposta di ShipToBox

Hello

Thank you for the wonderful feedback! We truly appreciate your support!

Thank You
Customer Service Team

Valutata 5 stelle su 5

The agent Adham

Being first time user for this service Adham was very helpful in guiding me to each and every step I needed to know..
It is very important to to have agents like Adham who can make difficult thing very easy for he knows what this service is all about

10 ottobre 2025
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Risposta di ShipToBox

Hello Jamal

Thank you for the wonderful feedback! We're so glad that Adham was able to guide you through the process with professionalism and care. We truly appreciate your support!

Thank You
Customer Service Team

Valutata 5 stelle su 5

Customer support was Great

Customer support was Great! Agent Adham was very helpful and patient with me even when i was being annoying. Great service overall, easy-to-use and straightforward.

5 ottobre 2025
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Risposta di ShipToBox

Hello Hasan

Thank you for the wonderful feedback! We're so glad that Adham was able to guide you through the process with professionalism and care. We truly appreciate your support!

Thank You
Customer Service Team

Valutata 5 stelle su 5

Great experience by Adham

The agent, Adham, was really honest and helpful with a great guide to what I should do. This just made my experience beyond great.

4 ottobre 2025
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Risposta di ShipToBox

Hello Nema

Thank you for the wonderful feedback! We're so glad that Adham was able to guide you through the process with professionalism and care. We truly appreciate your support!

Thank You
Customer Service Team

Valutata 5 stelle su 5

I just talked to their support…

I just talked to their support representative, Adma. A very supportive, friendly and cooperative agent. She knows how to do a job better way.

29 settembre 2025
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Risposta di ShipToBox

Hello Omer

Thank you for your feedback! We’re glad to hear that Adma provided supportive, friendly, and professional assistance. We truly appreciate your kind words and look forward to serving you again!

Thank you
Customer Service Team

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