Had never heard of this company before because I had never imagined there would be such a service. Their customer care from day one to the very last day was amazing and memorable. Even in a time of wa... Leggi di più
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Scopri cosa dicono le persone
This is renaissance best ever company in US. They are there to help you all the time and easily to communicate with them any second you wish, me I say all the names I met do the best. They help in any... Leggi di più
L'azienda ha risposto
Don't know even where I should start Because these guys are top notch My items spent 40 days plus so I had to pay penalties but they gave me discount and they communicated with me through out the wh... Leggi di più
L'azienda ha risposto
I had a great experience with customer support thanks to Adam. He was extremely kind, professional, and precise in addressing my questions. Everything was explained clearly and handled efficiently, ma... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Unlimited shopping and shipping experience. We buy for you, sales tax free, and ship to you.
Informazioni di contatto
Stati Uniti
- cs@shiptobox.com
- shiptobox.com
4,7
Eccellente
647 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
An absolute nightmare.
An absolute nightmare.
The site is extremely difficult, near impossible to navigate.
I’ve been trying to register and have spent literally HOURS trying to have a package forwarded to me. I experienced an exceptionally rude SR on the chat who simply left me stuck in the middle without providing adequate answers
Don’t know who has put in all the positive reviews
Avoid at all costs!
31 dicembre 2025
Non scritta su invito
Risposta di ShipToBox
Hello
We’re sorry to hear about your experience and appreciate your feedback.
There were some delays during the high season, as well as the Christmas and New Year holidays, which affected response times. We are working to improve our website and support processes to make registration and shipping as smooth as possible.
We truly value your input and hope to provide a better experience in the future.
Thank You
Customer Service Team
Oliver did an outstanding job in…
Oliver did an outstanding job in helping me even where it wasn't his job to do so. Thank you and Merry Christmas!
17 dicembre 2025
Non scritta su invito
Risposta di ShipToBox
Hello Aston
Thank you for your kind words!
We’re delighted to hear that Oliver went above and beyond to assist you — we’ll be sure to share your appreciation with him.
Thank you for choosing us, and Merry Christmas to you as well! 🎄✨
Thank you
Customer Service Team
Great customer service and the guy…
Great customer service and the guy named adham is absolutely killing it 😂 they are a great staff
13 dicembre 2025
Non scritta su invito
Risposta di ShipToBox
Hello Majd
Thank you for the great review!
We’re thrilled to hear you had a positive experience, and we’ll definitely pass your kind words on to Adham! 😄
Our team truly appreciates your support, and we’re always here if you need anything.
Thank you
Customer Service Team
Exceptional Service :-)
The customer service is excellent, quick to respond, helpful, and friendly.
My goods are processed quickly.
Being able to consolidate my goods to ship as one instead of paying for multiple shipments is such a huge cost saver. Thank you STB.
9 dicembre 2025
Non scritta su invito
Risposta di ShipToBox
Hello
Thank you for your feedback! We appreciate your support and look forward to assisting you again!
Thank you
Customer Service Team
Really it’s comfortable in everything
Really it’s comfortable in everything, good team
Rapid action and response
8 dicembre 2025
Non scritta su invito
Risposta di ShipToBox
Hello
Thank you for your feedback! appreciate your support and look forward to assisting you again!
Thank you
Customer Service Team
الاهتمام بالعميل جيد جدا وخدمه العملاء…
الاهتمام بالعميل جيد جدا وخدمه العملاء ممتازه من السيد ادهم كان معاي اول باول
7 dicembre 2025
Non scritta su invito
Risposta di ShipToBox
مرحبا علي
شكرًا جزيلًا على تقييمك الرائع!
سعداء جدًا إن اهتمامنا بالعملاء كان على مستوى توقعاتك، ونخص بالشكر الأستاذ أدهم على متابعته المستمرة معك خطوة بخطوة.
دايمًا في خدمتك ونتطلع لخدمتك مرة أخرى قريبًا 🌟
شكرا
فريق خدمة العملاء
The site recommended exactly what I…
The site recommended exactly what I needed, and Adham helped me a lot over the phone — he was super helpful and made everything clear.
30 novembre 2025
Non scritta su invito
Risposta di ShipToBox
Hello
Thank you for your feedback! We’re glad to hear that Adham was helpful. We appreciate your support and look forward to assisting you again!
Thank you
Customer Service Team
I've been in contact with costemer…
I've been in contact with costemer service via WhatsApp
The person incharge " Adham" so much helpful, and guid you through the process very easily
He even found for me a lost item 🙏
30 novembre 2025
Non scritta su invito
Risposta di ShipToBox
Hello
Thank you for your feedback! We’re glad to hear that Adham was helpful. We appreciate your support and look forward to assisting you again!
Thank you
Customer Service Team
انا جديد بالموقع وبصراحة من سمعتهم…
انا جديد بالموقع وبصراحة من سمعتهم الطيبة تم الاشتراك معهم
29 novembre 2025
Non scritta su invito
Risposta di ShipToBox
مرحبا عمار
أهلًا وسهلًا بيك!
سعداء جدًا بانضمامك لينا، وتشرفنا بثقتك اللي جات من سمعتنا الطيبة. إن شاء الله تكون تجربتك معانا على قد توقعاتك وأكتر، وفريقنا دايمًا جاهز يساعدك في أي وقت 🤍
شكرا
فريق خدمة العملاء
خدمه اكثر من رائعه وخاصه استاذ ادهم…
خدمه اكثر من رائعه وخاصه استاذ ادهم شكرا لمجهودكم
29 novembre 2025
Non scritta su invito
Risposta di ShipToBox
مرحبا محمد
شكرًا جزيلًا على كلماتك الرائعة!
سعداء جدًا إن الخدمة كانت على مستوى توقعاتك، وبالأخص الأستاذ أدهم — هنوصله شكرِك وتقديرك بكل تأكيد.
دائمًا في خدمتك 🌟
شكرا
فريق خدمة العملاء
Excellent customer service specially…
Excellent customer service specially "Adham"
29 novembre 2025
Non scritta su invito
Risposta di ShipToBox
Hello
Thank you for your feedback! We appreciate your support and look forward to assisting you again!
Thank you
Customer Service Team
My experience with Ship To Box was excellent
My experience with Ship To Box was excellent, especially with Mr. Adham. He was responsible, very responsive, and always quick to provide professional assistance. He never fell short and made the shipping process clear and easy for me. I truly appreciate his respectful attitude and highly recommend Ship To Box — fast and excellent shipping service.
28 novembre 2025
Non scritta su invito
Risposta di ShipToBox
Hello
Thank you for your feedback! We’re glad to hear that Adham was helpful. We appreciate your support and look forward to assisting you again!
Thank you
Customer Service Team
Best shipping in the world
Best shipping in the world
Thanks mohamad sisi🙏
25 novembre 2025
Non scritta su invito
Risposta di ShipToBox
Hello Kamal
Thank you so much for your feedback! 🙏 We’ll be sure to share your kind words with Mohammad Sisi.
Thank you
Customer Service Team
تعامل اكثر من ممتاز مع استاذ ادهم…
تعامل اكثر من ممتاز مع استاذ ادهم ارشدني بكل الخطوات وبكل التفاصيل وكان متعاون الى ابعد الحدود
24 novembre 2025
Non scritta su invito
Risposta di ShipToBox
مرحبا
"شكرًا لك على تعليقك الجميل! 💙
يسعدنا أن الأستاذ أدهم قدّم لك كل الدعم والإرشاد بالتفاصيل وكان متعاونًا بشكل كبير. نحن دائمًا هنا لضمان أفضل تجربة لك!"
شكرا
فريق خدمة العملاء
Was very helpful with me
23 novembre 2025
Non scritta su invito
Risposta di ShipToBox
Hello
Thank you for your feedback! We’re glad to hear that our team was helpful. We appreciate your support and look forward to assisting you again!
Thank you
Customer Service Team
Adam was great help
Adam was great help. He answered all my questions and helped me so much with things I didn’t understand. Super helpful thank you. Overall good experience.
22 novembre 2025
Non scritta su invito
Risposta di ShipToBox
Hello Shana
Thank you for your feedback! We’re glad Adam was able to assist you and answer all your questions. We appreciate your kind words and are happy you had a positive experience!
Thank you
Customer Service Team
Highly Highly Recommend ShipToBox
Relatively new to ShipToBox and so unbelievably pleased with my experience! They are efficient, reliable and available at all times to answer any queries I have. In particular, Nour goes above and beyond to ensure my questions are answered quickly and efficiently. The Customer Service truly is next level.
19 novembre 2025
Non scritta su invito
Risposta di ShipToBox
Hello John & Juliette
Thank you for your kind feedback! We’re thrilled to hear that your experience with ShipToBox has been so positive. Nour and the entire Customer Service team will be delighted to know they made such a difference. We truly appreciate your trust and look forward to serving you again!
Thank you
Customer Service Team
Mohammed and Ayman were very helpful in…
Mohammed and Ayman were very helpful in arranging for my shipments to be shipped abroad. They even offered me a discount because my shipments are in large quantities which was very nice of them! Highly recommended.
17 novembre 2025
Non scritta su invito
Risposta di ShipToBox
Hello Firas
Thank you for your wonderful feedback! We’re glad Mohammed could assist you with your shipments and provide a discount for your large orders. We truly appreciate your recommendation and look forward to serving you again!
Thank you
Customer Service Team
Adham was great
Adham was great - very helpful and answered my questions.
16 novembre 2025
Non scritta su invito
Risposta di ShipToBox
Hello Zaneh
Thank you for your feedback! We’re glad Adham was able to help and answer all your questions. We look forward to serving you again!
Thank you
Customer Service Team
Positive feedback:
Positive feedback:
1) Great customer service
2) Fast repacking and shipping
3) Shipping rates
Negative feedback:
1) No Paypal as a method of payment
2) No possibility to cancel the registered debit/credit card if not through the customer service
3) Complicated method to add a debit/credit card
4) Old fashioned website
If they will improve these aspects, this service would be the best.
8 novembre 2025
Non scritta su invito
Risposta di ShipToBox
Hello Chris
Thank you for your feedback! 💙
We’re glad you’re happy with our service, fast shipping, and rates. We also appreciate your suggestions regarding payment options and website usability and will share them with our team for improvement.
Thank you
Customer Service Team
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