The Shipa delivery team confirmed that the delivery would be scheduled for today, but I have not received any call or message from the driver yet. The delivery has not been scheduled at all. They say... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Worst experience I ever had. Almost 11 days I have been calling them and getting the same reply that today or tomorrow they will collect.If there is anyone responsible in your company please solve my... Leggi di più
L'azienda ha risposto
Worst, horrible, terrible liars! I ordered from iherb for the medicine of my son and i received whatsapp message that my order will be delivered but nothing! Its almost a week now and worst part if yo... Leggi di più
L'azienda ha risposto
i came to track my order in their website, i saw that they were out for delivery 2pm, its already 7:30 and still not received my parcel, i have other plans and i cant go out of my house because im wai... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Shipa is a digital logistics platform that helps businesses, entrepreneurs and consumers move goods across borders or across town with a few clicks. Shipa Freight helps small and medium-size businesses move freight around the world and tap into opportunities offered by the global economy. Shipa Ecommerce manages e-commerce fulfillment, delivery and returns across the Arabian Gulf. Shipa Delivery provides same-day, next-day and on-demand delivery in Kuwait, Saudi Arabia and the UAE. Shipa is powered by Agility, one of the world’s largest logistics providers.
Informazioni di contatto
J1 Warehouses, Jebel Ali, Dubai. UAE., 414117, Dubai, Emirati Arabi Uniti
- 600574472
- Support@shipadelivery.com
- shipa.com
1,4
Pessimo
262 recensioni
Ha risposto al 93% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The worst service and delivery…
The worst service and delivery ever.It’s 5days already.I still did not receive my order.They asked me for location after that they didn’t come and the tracking showed that customer didn’t answer..Even they didn’t call and they didn’t come..The worst delivery…
6 settembre 2025
Non scritta su invito
Risposta di Shipa
Dear Customer,
We are very sorry for your dissatisfaction with our services, and we assure you that we are always trying to provide high quality service and improve the experience of our dear customers.
Your feedback is important to us, so please contact us via private messages or through the customer service center and we will be happy to provide the necessary assistance to you.
We wish you a happy day.
Risposta di Shipa
Thank you so much for taking the time to provide us with a positive review. It has been our pleasure to serve you, and we will be happy to provide you with the five-star service you deserve again! Have a nice day!
Very good serivce..
3 settembre 2025
Non scritta su invito
Risposta di Shipa
Thank you so much for taking the time to provide us with a positive review. It has been our pleasure to serve you, and we will be happy to provide you with the five-star service you deserve again! Have a nice day!
I got my shipment on time more than 5…
I got my shipment on time more than 5 time on of the best delivery logistics
1 agosto 2025
Non scritta su invito
Risposta di Shipa
Thank you so much for taking the time to provide us with a positive review. It has been our pleasure to serve you, and we will be happy to provide you with the five-star service you deserve again! Have a nice day!
Risposta di Shipa
Thank you so much for taking the time to provide us with a positive review. It has been our pleasure to serve you, and we will be happy to provide you with the five-star service you deserve again! Have a nice day!
I received my package on time and…
I received my package on time and thanks to driver Mohammed Ali
1 settembre 2025
Non scritta su invito
Risposta di Shipa
Thank you so much for taking the time to provide us with a positive review. It has been our pleasure to serve you, and we will be happy to provide you with the five-star service you deserve again! Have a nice day!
This company is good
Shipa company is good service in dubai deliver orders in timely
3 settembre 2025
Non scritta su invito
Risposta di Shipa
Thank you so much for taking the time to provide us with a positive review. It has been our pleasure to serve you, and we will be happy to provide you with the five-star service you deserve again! Have a nice day!
Risposta di Shipa
Thank you so much for taking the time to provide us with a positive review. It has been our pleasure to serve you, and we will be happy to provide you with the five-star service you deserve again! Have a nice day!
Delivered our items on time!!!
15 luglio 2025
Non scritta su invito
Risposta di Shipa
Thank you so much for taking the time to provide us with a positive review. It has been our pleasure to serve you, and we will be happy to provide you with the five-star service you deserve again! Have a nice day!
It is the worst shipping company in…
It is the worst shipping company in UAE. I have placed an order and did not receive my courier. I called the phone number multiple times with NO answer, every time i placed my order ID the telephone machine kept bringing me back to point 0. Every time i try to reach out through their chatbot, they promise me next day delivery. I am frustrated with Shipa Delivery. NOT RECOMMENDED. WORST DELIVERY COMPANY IN UAE
19 agosto 2025
Non scritta su invito
Risposta di Shipa
Dear Customer,
We are very sorry for your dissatisfaction with our services, and we assure you that we are always trying to provide high quality service and improve the experience of our dear customers.
Your feedback is important to us, so please contact us via private messages or through the customer service center and we will be happy to provide the necessary assistance to you.
We wish you a happy day.
00000
I am giving 0 stars for this Shipa…
I am giving 0 stars for this Shipa delivery service. One of the worst delivery in UAE. No response from customer care. In morning they show package is out of delivery and at night they will show as customer is not reachable, without contacting us. I don't know why retailers still choosing this pathetic delivery services. There is only negative reviews for this delivery services.
16 agosto 2025
Non scritta su invito
Risposta di Shipa
Dear Customer,
We are very sorry for your dissatisfaction with our services, and we assure you that we are always trying to provide high quality service and improve the experience of our dear customers.
Your feedback is important to us, so please contact us via private messages or through the customer service center and we will be happy to provide the necessary assistance to you.
We wish you a happy day.
Horrible service
Horrible service! Takes way too long to deliver the items as compared to other courier companies. Customer care is least bothered to assist customers. 0 stars from me.
14 agosto 2025
Non scritta su invito
Risposta di Shipa
Dear Customer,
We are very sorry for your dissatisfaction with our services, and we assure you that we are always trying to provide high quality service and improve the experience of our dear customers.
Your feedback is important to us, so please contact us via private messages or through the customer service center and we will be happy to provide the necessary assistance to you.
We wish you a happy day.
Worst experience ever…
Worst experience ever…
Please guys avoid these unprofessional chunks ..
11 agosto 2025
Non scritta su invito
one of the worst service i ever seen in…
one of the worst service i ever seen in my life...
4 agosto 2025
Non scritta su invito
I am giving 0 stars for this Shipa…
I am giving 0 stars for this Shipa delivery service. One of the worst delivedy in UAE. No response from customer care. In morning they show package is out of delivery and at night they will show as customer is not reachable, without contacting us. I dont know why retailers still choosing this pathetic delivery services. There is only negative reviews for this delivery services.
30 luglio 2025
Non scritta su invito
Very baaaaaad experience
Very baaaaaad experience, the first time from online shopping they stole my order from Trendyol ,,, and after many complaints they fake conversation that I had received the order and I will not get bored from complaining until I have my right
1 febbraio 2025
Non scritta su invito
worst service
worst service, worst agents behavior and worst customer service response. I don't know why retailers using this shipping company to deliver online orders. my order from ajmal is on the way since 5 days. when I asked agent he was miss behaving "do whatever you want to do I will not deliver" pathetic. I think we should boycott the retailers who using shipa for delivery.
26 giugno 2025
Non scritta su invito
TOO MUCH DISAPPOINTED RESPONSE
TOO MUCH DISAPPOINTED RESPONSE. EVERYTIME LYING SAME ANSWER YOUR DELIVERY ON ITS WAY BUT NOTHING. I EVEN DONT EVER WANTS TO GIVE A SINGLE STAR. SHOULD BE DESTROY
10 giugno 2025
Non scritta su invito
Risposta di Shipa
Dear Customer, We are very sorry for your dissatisfaction with our services, and we assure you that we are always trying to provide high quality service and improve the experience of our dear customers.
Your feedback is important to us, so please contact us via private messages or through the customer service center and we will be happy to provide the necessary assistance to you.
We wish you a happy day.
They are disaster of company
If i can i will not give them even 1 star..My shipment was with them for 3 weeks every day i was calling them and asking when i will get my delivery they used to give me same answer it will be delivered to you in 24hr or it will be delivered to you in 72hrs. Disaster of a company
27 maggio 2025
Non scritta su invito
Risposta di Shipa
Dear Customer, We are very sorry for your dissatisfaction with our services, and we assure you that we are always trying to provide high quality service and improve the experience of our dear customers.
Your feedback is important to us, so please contact the customer service center and we will be happy to provide the necessary assistance to you.
We wish you a happy day.
No proper response
If there is a option not giving a star I would have gone for that.
I’m very disappointed with Shipa Delivery.
My Trendyol order has been delayed without any updates.
The delivery person hasn’t answered my calls or replied to messages for 2 days.
This isn’t my first bad experience with them.
Many others have also shared similar complaints.
Please improve your service and communication
7 maggio 2025
Non scritta su invito
Risposta di Shipa
Dear Customer, We are very sorry for your dissatisfaction with our services, and we assure you that we are always trying to provide high quality service and improve the experience of our dear customers.
Your feedback is important to us, so please contact the customer service center and we will be happy to provide the necessary assistance to you.
We wish you a happy day.
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