The shade didn't match but Nyla's customer service was outstanding. She was understanding, professional and helped me through the color exchange process. I was sent the mocha shade in the body coverag... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
1) I was so excited I got rid of the box and couldn’t tell the color without opening the tubes. 2) The colors are more Golden than my dark complexion even though I bought 2 different shades. 3) I ap... Leggi di più
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I bought the body coverage cream and it works just like its advertised. I just wanted something to cover my dark knees for the summer and this gets rid of any dark spots with a couple layers. Also sta... Leggi di più
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This company does not sell what they advertise. The tint doesn’t match the color associated with the promotional photo. They don’t reply to emails. If I had done my research before purchasing it wo... Leggi di più
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3,4
Nella media
22 recensioni
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Solitamente risponde entro 2 settimane
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I bought the body coverage cream
I bought the body coverage cream and it works just like its advertised. I just wanted something to cover my dark knees for the summer and this gets rid of any dark spots with a couple layers. Also stayed on all day so I'm very pleased
2 agosto 2026
Non scritta su invito
Risposta di Shimma
Hello there, Blythe!
Thank you so much for taking the time to share this with us! We’re really happy to hear that our Shimma™ Body Coverage Perfector helped you feel more confident and gave you the coverage you were looking for. It means so much to know that it stayed on all day and worked well for you.
Thank you for choosing us and for your support! We’re always here for you. 😊
Best,
Shimma Customer Support Team
Delivered fast and packaging looks great
Delivered fast and packaging looks great. Cream is a nice texture and stays on in heat and doesnt sweat off!
17 luglio 2026
Non scritta su invito
Risposta di Shimma
Hello Vivian,
Thank you so much for your lovely review! We’re happy to hear your order arrived quickly and that you loved the packaging and texture of the cream. It’s great to know it stayed on well even in the heat too :)
Best,
Shimma Customer Support Team
Shimma's body coverage is the best thing
Shimma's body coverage is the best thing I've used for my dark spots.
13 luglio 2026
Non scritta su invito
Risposta di Shimma
Hi Nova!
We’re so happy to hear that Shimma™ Body Coverage Perfector has worked so well for your dark spots. It means a lot to know you’re loving it! 😊
Best,
Shimma Customer Support Team
Risposta di Shimma
Hello Aliza,
Thanks for reaching out, and we’re really sorry to hear about your experience. We’ve received your email and will reach out to you there to look into this and help resolve the issue.
We’re a legitimate company, and we take concerns like yours seriously. We hope to clear things up with you soon :)
Best,
Shimma Customer Support Team
The shade didn't match but Nyla's customer service was outstanding
The shade didn't match but Nyla's customer service was outstanding. She was understanding, professional and helped me through the color exchange process. I was sent the mocha shade in the body coverage cream for free after I originally chose cocoa but it was a bit too dark for me. She made me feel very valued as a customer and you can tell they care a lot about having a good customer experience. I hope she is rewarded for her great work.
14 luglio 2026
Non scritta su invito
Risposta di Shimma
Hello Piper,
Thank you so much for sharing this lovely feedback! We’re sorry the first shade wasn’t the right match, but we’re so happy Nyla was able to help make the exchange process easy and smooth.
We’ll be sure to share your kind words with her and the team. We truly appreciate your support and hope you love your new Mocha shade! 😊
Best,
Shimma Customer Support Team
Ordering is simple and the body…
Ordering is simple and the body coverage cream worked well to cover up my dark knees so now they're the same tone as the rest of my legs.
4 luglio 2026
Non scritta su invito
Risposta di Shimma
Hello Justine,
Yay! We’re happy to hear that ordering was easy and that the Shimma Body Coverage Cream helped even out the look of your knees. We really appreciate your support and are so glad you’re enjoying it!
Best,
Shimma Customer Support Team
Ladies this really works
Ladies this really works! Great for scars, veins and uneven coloration. I matched the color I wanted perfectly. The only problem I had was, it didn't completely dry. There's no smell and your legs look great.
31 luglio 2026
Non scritta su invito
Risposta di Shimma
Hello Sheryl,
Thank you so much for sharing your experience! 💕 We’re so happy to hear that it helped cover scars, veins, and uneven skin tone, and that you found a great shade match! We’re sorry it didn’t fully dry for you. Try using a thin layer and giving it a little extra time to set before getting dressed.
We really appreciate your feedback!
Best,
Shimma Customer Support Team
Fast delivery.
Fast delivery. Was easy to order. Product works well
15 luglio 2026
Non scritta su invito
Risposta di Shimma
Hello Riley,
Thank you so much for your kind review! We’re happy to hear your order arrived quickly, was easy to place, and that you’re enjoying the product. We really appreciate your support!
Best,
Shimma Customer Support Team
I like that it almost matches well
I like that it almost matches well, but i don't like that it transfers on to my clothes. what am i doing wrong?
24 luglio 2026
Non scritta su invito
Risposta di Shimma
Hello Shontee,
We’re glad to hear it almost matches well! If it’s transferring onto your clothes, it may be from applying too much product or not giving it enough time to set. Try using a smaller amount and letting it fully dry before getting dressed. We hope this helps! 😊
Best,
Shimma Customer Support Team
Amazing body coverage
Amazing body coverage. It stayed on all day for me.
9 luglio 2026
Non scritta su invito
Risposta di Shimma
Hello Kendall,
Thank you so much for the amazing feedback! 💕 We’re so happy to hear that you loved the body coverage and that it stayed on all day for you.
Best,
Shimma Customer Support Team
Its alright
Its alright. Packaging is nice and product is good but not quite as thick as i needed to cover my dark spots on my arms
15 luglio 2026
Non scritta su invito
Risposta di Shimma
Hello Hailey,
Thank you for sharing your honest feedback! We’re glad you liked the packaging and product. For darker spots, try applying a thin first layer, letting it set, and then adding another layer for more coverage. We really appreciate your feedback and hope this helps! 😊
Best,
Shimma Customer Support Team
…Shade Me
I've had a great customer service experience with Shimma. I ordered the coverage cream. I thought I color matched correctly, but when the product arrived it was a little lighter than expected. I still used a small bit( a little goes a long way) on a area where I have some light stretch marks. It was too light, and didn't provide the coverage I was hoping for.I immediately reached out to Shimma's customer service department via email and they responded right away. I explained the situation and inquired about return policy of the unused tube and unused brush. It was my my fault so I was willing to keep and pay for the one I did open; But to my pleasant surprise they told me to select a new shade and keep the wrong shade with no additional charge! I was so grateful. It's been a while since I received good customer service from an online company, but this is why I'm posting. This may not be everyone's experience but it's mine. Once I receive the new color I will update as to how the coverage is.
31 luglio 2026
Non scritta su invito
Risposta di Shimma
Hello there ElJaie,
Thank you so much for sharing your experience! 💕 We’re sorry the first shade wasn’t quite right, but we’re so happy our team was able to help make things right for you.
We really value our customers and always want you to feel supported. We hope the new shade is a perfect match and gives you the coverage you’re looking for!
We’ll be looking forward to your update!
Best,
Shimma Customer Support Team
I want to thank Nyla for amazing customer service
I want to thank Nyla for amazing customer service. She was very knowledgable and respectful towards me and helped me replace my shade when I chose the wrong one initially. Thank you
24 luglio 2026
Non scritta su invito
Risposta di Shimma
Hello Brittney,
Thank you so much for your lovely review! We’re so happy to hear that Nyla was able to help you and make your experience a great one. We’re glad she could assist you with replacing your shade and finding the right one for you. We’ll be sure to share your kind words with Nyla. Thank you again for your support! 💛
I purchased Shimma to cover my hand
I purchased Shimma to cover a significant scare on my hand. Due to the complexity of my hand, I couldn’t achieve the desired coverage. I worked with Nyla, provided requested documentation. Nyla was understanding and supportive in helping me resolve my issue.
29 luglio 2026
Non scritta su invito
Risposta di Shimma
Thank you for sharing your experience, K T. We’re glad Nyla was able to support you and help make the process easier. We appreciate your patience in providing the requested information, and we’ll be sure to pass along your kind words to Nyla. Thank you for giving us the chance to assist you :)
I love how well it evens out my tone on my legs
I love how well it evens out my tone on my legs. It matched my skin tone and didn't look too fake, it looked nice and natural. Once it dried and set in it didn't look too cakey, and i had to rub really hard to get it off, so it stays on really well.
11 luglio 2026
Non scritta su invito
Risposta di Shimma
Hello Wynn,
Thank you so much for sharing your awesome experience! We’re so happy to hear that Shimma helped even out your skin tone and gave you a beautiful, natural-looking finish. It’s great to know that the shade matched well, didn’t feel cakey, and stayed on so nicely. We truly appreciate your support and love hearing how much you’re enjoying it! 💛
It covers absolutely nothing and I have…
It covers absolutely nothing and I have very light discoloration on legs. I’m curious as to how it was advertised to cover the lady shoulder tattoo.
24 luglio 2026
Non scritta su invito
Risposta di Shimma
Hello Yetta,
We're sorry to hear that the coverage wasn't what you expected. We understand how disappointing that must have been, especially after seeing the product demonstration.
For the best results, we recommend applying the product in thin, even layers and allowing each layer to dry before adding another. This can help build coverage, particularly on areas with discoloration. The appearance can also vary depending on your skin tone and the shade selected.
We'd really like the opportunity to help. Please send us your order number or the email address you used to place your order, and we'll look into your order right away. We'll be happy to offer application tips or help find the best solution for you.
Thank you for your feedback, and we hope we can make this right.
False advertising
1) I was so excited I got rid of the box and couldn’t tell the color without opening the tubes. 2) The colors are more Golden than my dark complexion even though I bought 2 different shades.
3) I applied half the bottle no coverage 4) I gave up on my leg and applied to my face drive 1hour to meet with friends my first hug transferred on a white shirt!!!!
False advertising.
1 giugno 2026
Non scritta su invito
Risposta di Shimma
Hello Leone,
We're very sorry to hear that your experience wasn't what you expected. We understand how disappointing it is when the shade doesn't look right, the coverage isn't as expected, and the product transfers after application.
For the best results, we recommend applying a thin, even layer to clean, dry skin and allowing it to dry completely before getting dressed or having skin-to-fabric contact. If you were looking for more coverage, you can also let the first layer dry and then apply a second thin layer.
That said, we'd really like to look into your order and help find the best solution for you. Please send us your order number or the email address you used to place your order, and we'll assist you right away.
Thank you for your feedback, and we hope we can make this right for you.
Horrible
Horrible! These colors are not accurate whatsoever! The colors online DO NOT MATCH WHAT YOU GET. Even the color chip in the box is in NO WAY the color of the actual product. What a WASTE OF MY MONEY!!
28 luglio 2026
Non scritta su invito
Risposta di Shimma
Hello Christie,
We're very sorry to hear that the shade you received did not match your expectations. We understand how disappointing that is, especially when you were relying on the color shown online and on the packaging.
Please send us your order number or the email address you used to place your order, and we'll look into this right away. We're here to help and will do our best to find a solution for you as quickly as possible.
Thank you for sharing your feedback. We appreciate the opportunity to make this right.
This company is in China which I didn't…
This company is in China which I didn't know that. I ordered this product on 7/5 and still haven't received it. After reading the reviews I don't think I even want it when it finally gets here.
Please do your research. Had I did research I would never had ordered from this company.
5 luglio 2026
Non scritta su invito
Risposta di Shimma
Hello Melissa,
Thank you for sharing your feedback! We’re really sorry for the wait and understand how frustrating it can be when an order takes longer than expected.
We’d love to clarify that we are a US-based company. Due to the amazing response and the high demand for our products, we recently sold out of our US inventory and had to ship some orders directly from one of our manufacturing locations. This is the reason for the longer shipping times, and we sincerely apologize for the inconvenience.
We really appreciate your patience and support while we work to keep up with demand. We hope you’ll give us the chance to make your experience a positive one when your order arrives :)
At first I was genuinely interested in…
At first I was genuinely interested in purchasing this product because the ingredients sounded promising, especially arbutin and tranexamic acid. So I decided to do some research (like a responsible human) before spending my money. To my dismay the more I looked into the company, the more concerned I became.
Issue 1:
The FIRST and biggest issue I found was with the reviews displayed on the company's website. I noticed that multiple reviews were repetitive, I'm talking almost word for word perfection but were attributed to COMPLETELY different people. The exact same testimonials appeared under different names, different ages, and even different star ratings (sketchy sketchy). For example, one review that claimed that dark spots disappeared after two months was posted under several different names. Another review that claimed that they saw results after three weeks appeared multiple times with different names as well. I also found identical reviews discussing sun spots, knees and elbows, and forehead dark patches, all copied and reused with different names.
As a potential customer, this instantaneously made me question the authenticity of the reviews. Customer reviews are supposed to help people make informed decisions. If reviews are being duplicated and assigned to different people, it becomes very difficult to know which experiences (if any) are genuine.
Issue 2:
I also noticed that many of the promotional product images appear to be AI-generated or heavily digitally rendered instead of using the actual photographs of the product. I understand thats using rendered images isn't necessarily wrong but when combined with questionable testimonials, it doesn't really inspire confidence.
I then checked Trustpilot and found a low TrustScore along with complaints from other customers regarding customer service and their overall experience. After seeing this and in addition to my own findings convinced me not to place an order.
I'm not writing this review to claim that the product itself does or doesn't work because I never actually purchased it. My concern is with the company's marketing practices and transparency. I believe customers deserve authentic reviews and honest advertising so they can make informed decisions with their money.
I honestly hope the company fixes these concerns by removing duplicate testimonials, verifying customer reviews, and being more transparent in the future. Until then, I personally don't feel comfortable purchasing from this brand.
23 luglio 2026
Non scritta su invito
Risposta di Shimma
Hello Sashu,
Thank you for taking the time to share your feedback and for explaining your concerns in such detail. We understand why the issues you mentioned would affect your confidence in our brand.
We take feedback about our website, customer reviews, and product presentation seriously. Our goal is always to provide clear and accurate information so customers can make informed decisions, and we appreciate you bringing these concerns to our attention.
We're sorry that your research left you feeling uncomfortable about purchasing from us. Your comments have been shared with our team for review as we continue working to improve our customers' experience and the information we provide.
If you have any specific questions or would like to discuss your concerns further, please feel free to reach out to us. We truly appreciate your honest feedback and the opportunity to improve.
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