The Patented Original SHHHOWERCAP® Recensioni 321

It took 5 months to receive the shower caps. It was supposed to be a Xmas gift. i wasn’t too happy that. The shower cap material is great but too tight wish it were a bit larger not good for people with lots of hair & congests the head too much.

I preordered on Black Friday knowing it would take a few months to get, but knowing it would be worth the wait. Package finally arrived and I sadly got the wrong pattern. They let me know that I can either exchange for the pattern I wanted or keep and get an additional discount off it. The pattern was still beautiful (and honestly I just wear in shower so no one sees) so I did keep. I know it takes a while to get but I PROMISE if you don’t wash your hair every day, this shower cap is a MUST! Never thought I’d be that girl, but I can NOT live without this thing!

On December 9, 2022, I ordered and paid for a shower cap for a Christmas gift. After many emails, etc., it finally arrived in April of 2024. I’m glad I received it, but after the 16 month delay, and having to pay for shipping it to the gift recipient, I won’t be ordering again!!

My shower cap was about 14 months late. At this point, I was surprised it showed. I also would expect a good company to give me my money back. No one returned dozens of emails, nothing.

I bought this as a Christmas gift for my sister a year and a half ago. It was finally delivered two weeks ago. This alone wouldn’t make me leave a one star review, but customer service was unhelpful at best and completely unresponsive at worst throughout the process. They never provided any information beyond “it will ship soon”, and once I asked to cancel the order they stopped responding. Would not recommend dealing with this company to anybody.

I ordered in November and just got my cap two weeks ago I understand you may have been back ordered however, I emailed you three times with zero response. I have bought two caps from you and don’t trust the company anymore since I got no response at all

I ordered this in November and sent three emails all which were never responded to.

I did finally get my product in April but it would’ve been nice to hear anything back.

I purchased a shower cap (Foxy) in August 2023. I waited and waited (I think I even offered to go to the office to pick it up myself) and eventually requested a cancellation and refund. At the time I thought every response was snippy and obnoxious but I’ve since seen how the “company” interacts with customers and it’s condescending and disrespectful as well.

I really like my shower caps! Thank you! Feels good on & fit is perfect!

I have purchased from this company before withno issues, so I placed another order December 2022 and had to reach out numerous times to get a status being told it would be shipped out soon and after seeing multiple complaints online I gave up on receiving my order. All of a sudden on April 17, 2024 I received notification that it was shipped. I'm still disappointed at the lack of communication and the fact they're asking their customers to remove negative reviews which is the only reason I'm writing this. Don't even ask me to remove this. I will never purchase from them again due to the poor customer service.

I ordered The Not Basic. I received The Baldwin. It took forever to receive my product! How do I get the correct item I originally ordered?? I had breast cancer and really wanted the Not Basic color. Very disappointed...

Great products, but I've been messaging this company for over a year to correct a purchase I had made in December 2022. They sent over the wrong color and they kindly responded, however never made any moves to correct the error. I re-engaged until 12/2023, but they stopped responding so I've given up and won't be purchasing from them again.

I would like to update everyone on my review ....Just as I pressed send on this review my order was delivered. well packed and exactly what I ordered.

I placed my order on 5th December 2023 ... today is 10th April 2024 and I still don't have my order despite being informed several weeks ago that it was on the way.
You have my money and I'm wondering if you're still in business..
Very disappointing because I loved your product and thought you were definitely customer driven

I have been asking for a refund of a non delivered Showwwcap since August.

Waiting for years for a delivery. Wrote repeated emails for refund, which has not been issued. Please do not purchase from this company.

Someone from Shhowercap called and asked me to take down my review on trust pilot but I am not going to do it. She told me all problems had been resolved but I found out that is not correct. There are still lots of women who didn't get money back or caps.
I did not get a cap and I did not get a refund from you.
My credit card took the charge off. I am not changing my review since there are still people who did not get satisfaction and the company is still trying to sell caps they cannot deliver. Also lots of what I can only believe are fake wonderful reviews. This company is in trouble and you would have to be nuts to order anything from them

I placed an order for a holiday gift in fall 2022. I didn’t receive it, and thought I perhaps forgot to submit the order, so I placed a second order. In January, I still hadn’t received either order, so I reached out to customer service.

They initially shared that the product was back ordered, so I asked for a refund (at least for one of them, since the second was a replacement order). Then they stopped answering.

I eventually got the second one (months later) but never the first, nor did I receive a refund, and CX stopped communicating with me.

I understand inventory issues happen, but treating your customers like this is unacceptable. And from their IG (and these other reviews), I wasn’t alone in this experience.

I love my Shhhowercap and have used it constantly since a friend sent me one as a thank you gift after I admired her when she stayed with me. Above all, it's highly functional and keeps my hair dry in the shower and bath. But it's also super cute! Great product and great gift!

If I could negative stars, I would - this company is a SCAM.
I first purchased a Shhhowercap many years ago, and I loved it - it took a while to arrive from NY to Australia, but that is to be expected. Then in Dec 2022 I decided to purchase one as a gift.
BIG MISTAKE. It's now Apr 2024 and I've got no gift and no money.
Over and over and over I've been sent "promises" of either fulfilment or refund - I have got neither. Just an inbox full of lies and bogus excuses and offensive sales tactics.
It might have been a legit company once, but as far as I can tell it's a complete SCAM.
AVOID AVOID AVOID.
Don't just take my word for it - there are many of us out there who have been conned, look at the plethora of negative reviews.
Please don't make the same mistake I did - save your money and time and shop elsewhere.

ABSOLUTELY HORRIBLE CUSTOMER SERVICE!!!!!!!!!!!!!!!!

I can’t even comment on the quality of the shower cap, because AFTER prepaying for the shower cap, I still HAVE NOT received my order….and it’s 5+months and counting that I have been waiting. I tried calling 3 times and was hung up on all 3 times. I emailed twice and never received a response. I started a live chat 3 times and was put in queue and never helped…even waiting for 8 hours on one of my attempts. I can’t even get my bank to reverse the charges because too much time has elapsed since the charge.

Ya’ll should be ashamed! Taking my money and running. Based on other reviews, I am not the only customer with this problem.