I must have been the most annoying customer they have had but nothing was ever too much for Matthew and I appreciate his patience whilst trying to sort out my queries. Will definitely be using your se... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Excellent order process, updates to order process, delivery information and updates, delivery driver. The whole experience. Special thanks to driver for being so helpful. Bought 14 sheets of Finn... Leggi di più
L'azienda ha risposto
Needed 9mm V groove board fairly urgently for a job, ordered on the Sunday evening, delivered Tuesday 8:30am, that’s an exceptional service. Strong winds and chucking it down with rain, but that d... Leggi di più
L'azienda ha risposto
Absolutely fantastic experience!! We requested specific delivery date , got a call within 24 hours from our order that this is doable . One day before delivery we got a message with our delivery windo... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Sheet Materials Wholesale is a leading online supplier of high-quality sheet materials, catering to both trade professionals and DIY enthusiasts across the UK. We specialise in a wide range of sheet materials, including plywood, MDF, OSB, chipboard, door blanks and specialist boards, ensuring that our customers have access to wide range of sheet materials for construction, joinery, furniture making, and other applications. Our business is built on reliability, competitive pricing, and outstanding customer service. We work closely with trusted manufacturers and suppliers to offer an extensive selection of sheet materials at wholesale prices, without compromising on quality. Whether you need a single sheet or a bulk order, we provide flexible purchasing options to suit your project needs. At Sheet Materials Wholesale, we pride ourselves on fast and efficient nationwide delivery, ensuring that materials reach customers on time, every time. Our user-friendly website allows for easy browsing, secure checkout, and seamless order tracking, making the buying process as smooth as possible. Customer satisfaction is at the core of our business. Our knowledgeable team is always available to offer expert advice and assist with product selection, ensuring that every customer gets the best solution for their requirements. With a commitment to quality and service, SheetMaterialsWholesale.co.uk has become a trusted name in the industry. Explore our full range today and experience the difference of working with a dedicated sheet materials supplier.
Informazioni di contatto
Unit A, The Triton Centre, Weston Avenue, RM20 3FN, West Thurrock, Grays, Essex, Regno Unito
- 0203 856 8578
- support@sheetmaterialswholesale.co.uk
- sheetmaterialswholesale.co.uk
4,6
Eccellente
3K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great experience
Hi, just received my boards. Whole process first class. Order easy, prices competitive, communication clear, but most importantly whenever I spoke to anyone they were polite and helpful. A company that actually values its customers. Well done
24 giugno 2024
Non scritta su invito
Risposta di Sheet Materials Wholesale
Dear Euan,
Thank you so much for your wonderful review!
We're delighted to hear that you had a first-class experience with us. It's great to know that you found the ordering process easy, our prices competitive, and our communication clear. We're especially pleased that our team made a positive impression with their politeness and helpfulness. Valuing our customers is our top priority, and your feedback truly means a lot to us.
Thanks again for your kind words, and we look forward to serving you again in the future!
Best Wishes,
Alina Merkul
Head of Supply Chain
Just being honest
Speed of delivery was excellent but I’m not sure that the boards delivered were what we ordered because of the variance in colour and pattern of the boards. Unfortunately, there is no way to truly tell and time will reveal all because the order was for external grade hardwood boards and so we will see how they weather. Price was good but have I got what we paid for?
18 giugno 2024
Risposta di Sheet Materials Wholesale
Dear Tony,
Thank you for your feedback.
We are glad to hear that you were pleased with the speed of delivery and the pricing. However, we are sorry that you are concerned about the variance in the colour and pattern of the boards you received. Quality and accuracy are very important to us, and we want to ensure you have received the correct product.
A member of our Support Team will contact you directly to address your concerns and provide any assistance you may need.
We appreciate your patience and look forward to resolving this matter for you.
Best Wishes,
Alina Merkul
Head of Supply Chain
Customer Service is outstanding
When I needed to change the delivery date the guy in despatch was great and altered the delivery day no questions. The delivery driver was also great as he helped me unload the mdf sheets to in front of the shop. Everything about this company is about good customer service - Brilliant!!!!!
17 giugno 2024
Risposta di Sheet Materials Wholesale
Dear Zoe,
Thank you so much for your kind words!
We are delighted to hear that you had such a positive experience with our team. Flexibility and helpfulness are key aspects of our service, and we are glad our dispatch team could easily accommodate your delivery date change. It is also wonderful to hear that the delivery driver provided you with great assistance.
Your satisfaction is our priority, and we are thrilled to know we met your expectations.
If you have any further feedback or need assistance with anything else, please let us know. We look forward to serving you again in the future.
Thanks for choosing us!
Best Wishes,
Alina Merkul
Head of Supply Chain
Risposta di Sheet Materials Wholesale
Dear Dmitrijs,
Thank you for your kind review!
We are thrilled to hear that you are pleased with the quality of our materials. Your recommendation means a lot to us.
If you need any further assistance or have any questions, please do not hesitate to reach out. We look forward to serving you again in the future!
Best Wishes,
Alina Merkul
Head of Supply Chain
Risposta di Sheet Materials Wholesale
Dear Jonathan,
Thank you for your kind review!
We are delighted to hear that you experienced great service and that the sheets were delivered on time and undamaged.
If you need any further assistance or have any questions, please don't hesitate to reach out. We are always here to help.
Best Wishes,
Alina Merkul
Head of Supply Chain
Excellent all round 👍
Easy to order, realistic prices, delivered quickly and on time as promised. Driver very polite, helpful and unloaded to storage position as requested. Certainly excellent all round. 👍
17 giugno 2024
Risposta di Sheet Materials Wholesale
Dear Matthew,
Thank you for your excellent review!
We are delighted to hear that you found the ordering process easy, our prices realistic, and the delivery quick and on time. It is great to know that our driver was polite and helpful and assisted with unloading to your desired storage position.
Your satisfaction is our priority, and your feedback truly means a lot to us.
If you have any further needs or questions, please do not hesitate to reach out. We look forward to serving you again in the future.
Best Wishes,
Alina Merkul
Head of Supply Chain
Risposta di Sheet Materials Wholesale
Dear Janine,
Thank you for your kind review!
We are thrilled to hear that everything was perfect and met your expectations with no problems at all.
If you ever need anything else or have any questions, please do not hesitate to reach out. We are always here to help.
Best Wishes,
Alina Merkul
Head of Supply Chain
Very quick delivery from ordering and…
Very quick delivery from ordering and were very helpful when I wanted to add extra to my order later that day on the same delivery
17 giugno 2024
Risposta di Sheet Materials Wholesale
Dear David,
Thank you for your wonderful review!
We are delighted to hear that you experienced very quick delivery and found our team helpful when you needed to add extra items to your order on the same day.
Your satisfaction is our priority, and it is great to know we met your expectations.
If you need any further assistance or have any questions in the future, please do not hesitate to reach out. We look forward to serving you again soon.
Best Wishes,
Alina Merkul
Head of Supply Chain
Risposta di Sheet Materials Wholesale
Dear Joe,
Thank you for your excellent review!
We are thrilled to hear that you were pleased with our prompt delivery, low prices, and quality product. Your satisfaction is very important to us, and we are glad we met your expectations.
If you have any further feedback or need assistance in the future, please do not hesitate to reach out. We look forward to serving you again.
Best Wishes,
Alina Merkul
Head of Supply Chain
Great company
Great company! Had the doors I needed at a great price ! Called them and they raised an invoice I paid for them and they were ready for collection within 30 minutes AMAZING!! There unit is immaculate like a hospital lol lovely staff a pleasure to buy from thank you
Nick
14 giugno 2024
Risposta di Sheet Materials Wholesale
Dear Nick,
Thank you so much for your fantastic review!
We are thrilled to hear that you had such a positive experience with us and that you found the doors you needed at a great price.
It is wonderful to know that our team could quickly raise an invoice and have everything ready for collection within 30 minutes. We take pride in maintaining a clean and welcoming environment, and we are glad it made an impression on you.
Your kind words about our staff and service mean a lot to us.
Thank you for choosing to buy from us, and we look forward to serving you again in the future.
Best Wishes,
Alina Merkul
Head of Supply Chain
The customer services assistant was…
The customer services assistant was extremely helpful.
They even checked with me a few days later and before shipment because the delivery costs were expensive and they wanted to make sure that I was happy to proceed.
The delivery was made as promised.
11 giugno 2024
Risposta di Sheet Materials Wholesale
Dear Deborah,
Thank you for your wonderful review!
We are delighted to hear that our customer services assistant was extremely helpful and took the time to check with you before shipment to ensure you were comfortable with the delivery costs.
It's great to know that the delivery was made as promised and that you had a positive experience with us. Your satisfaction is our top priority.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best Wishes,
Alina Merkul
Head of Supply Chain
Risposta di Sheet Materials Wholesale
Dear James,
Thank you for your excellent review!
We are thrilled to hear that you were pleased with our service and speedy delivery.
Your satisfaction is our top priority, and we appreciate your support.
If you have any further feedback or need assistance in the future, please do not hesitate to reach out. We look forward to serving you again.
Best Wishes,
Alina Merkul
Head of Supply Chain
Spot on all the way
12 giugno 2024
Risposta di Sheet Materials Wholesale
Dear David,
Thank you for your kind words!
We are delighted to hear that everything was spot on for you.
Your satisfaction is our top priority, and we appreciate your support.
If you have any further feedback or need assistance in the future, please do not hesitate to reach out. We look forward to serving you again.
Best Wishes,
Alina Merkul
Head of Supply Chain
Risposta di Sheet Materials Wholesale
Dear Mark,
Thank you for your review!
We are thrilled to hear that you experienced great communication and speedy delivery and found our driver helpful. Ensuring a positive customer experience is our priority, and we're delighted that we could meet your expectations.
If you have any further feedback or need assistance in the future, please do not hesitate to reach out. Thank you for choosing us!
Best Wishes,
Alina Merkul
Head of Supply Chain
I’m one sheet short on delivery the…
I’m one sheet short on delivery the driver who delivered knows
12 giugno 2024
Risposta di Sheet Materials Wholesale
Dear Craig,
Thank you for bringing this to our attention.
We regret the inconvenience caused by the missing board. Unfortunately, the driver did not notify the warehouse about this issue, which is why we were unaware until now.
As discussed with a member of our support team, we will arrange for the missing board to be redelivered promptly to complete your order.
We appreciate your understanding and patience in this matter.
Should you have any additional questions or concerns, please do not hesitate to reach out to us directly. We are dedicated to resolving this for you as quickly as possible.
Best Wishes,
Alina Merkul
Head of Supply Chain
Risposta di Sheet Materials Wholesale
Dear W. Cnoops,
Thank you for your kind words!
We are thrilled to hear that you found our team helpful and efficient.
Providing excellent service is our top priority, and it is great to know we met your expectations.
If you have any further needs or feedback, please don't hesitate to reach out. We look forward to serving you again.
Best Wishes,
Alina Merkul
Head of Supply Chain
Just want to say delivery driver was…
Just want to say delivery driver was the dogs danglies. he went over and above by taking our 8x4 sheets up the most awkward of properties when he could have just left at the bottom like most delivery drivers
Very impressed
Mark
11 giugno 2024
Risposta di Sheet Materials Wholesale
Dear Mark,
Thank you for sharing your positive experience!
We are delighted to hear that our delivery driver exceeded your expectations by going the extra mile to deliver your 8x4 sheets. We take pride in providing excellent service, and it is wonderful to know that our driver made such a positive impression. Your feedback will certainly be shared with the team.
If you have any further needs or feedback, please do not hesitate to reach out.
We look forward to serving you again in the future.
Best Wishes,
Alina Merkul
Head of Supply Chain
Risposta di Sheet Materials Wholesale
Dear Peter,
Thank you for your positive feedback!
We are pleased to hear that you are happy with the product and that it was delivered quickly, and that our service met your expectations.
If you have any further needs or questions, please do not hesitate to reach out. We appreciate your support and look forward to serving you again.
Best Wishes,
Alina Merkul
Head of Supply Chain
Placed order on Sunday
Placed order on Sunday, delivered on following Tuesday with no problems. Kept informed as to delivery date and time throughout.
9 giugno 2024
Risposta di Sheet Materials Wholesale
Dear Paul,
Thank you for your fantastic review!
We are delighted to hear that your order was delivered promptly and that you were kept well-informed about the delivery date and time.
Ensuring a smooth and efficient process for our customers is our top priority, and we are glad to know we met your expectations.
If you need anything else or have any further feedback, please do not hesitate to reach out. We look forward to serving you again in the future.
Best Wishes,
Alina Merkul
Head of Supply Chain
Excellent service and product
Excellent service and product. Communication great throughout and updated on very prompt and professional delivery. Delivery driver Sukh is a gem and an asset. Very pleased and impressed (if you had not guessed already.)
8 giugno 2024
Risposta di Sheet Materials Wholesale
Dear John,
Thank you so much for your glowing review! We are delighted to hear that you were impressed with our service and product.
Excellent communication and prompt, professional delivery are key priorities for us, and we're glad to know we met your expectations. We will be sure to pass along your kind words to Sukh, who will be thrilled to hear that his efforts made such a positive impact.
Your satisfaction is our top priority, and we're pleased that you had such a great experience. If you need any further assistance or have more orders in the future, we look forward to serving you again.
Thanks once more for your wonderful feedback!
Best Wishes,
Alina Merkul
Head of Supply Chain
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