Lovely friendly store. Plenty of clothing hoice for young and mature and also in household Dept. Staff SO helpful. Was in Dun Laoghaire store today looking for trousers for my Aunt who is tiny. Dere... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Amazing customer service instigated by Therese in Dun Laoghaire and extended to her colleagues in Wexford and Waterford when I was searching for 2 duvet sets. The team tracked them down and I was able... Leggi di più
No email received to say it online (click & collect) order was ready for collection from store, yet I received a separate email from Shaws this morning advising how to care for my purchase now that i... Leggi di più
I had to report a faulty item I had bought online at Shaws Department store's before Christmas. I put off emailing Shaws as I did not need the inconvenience of it so close to Christmas. However, m... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Shaws is an Irish family owned business established in 1864 that launched online in September 2021. All products shipped from Ireland and packed with care. Presently, Shaws operates 15 stores in the main provincial towns of Ireland and employs almost 1000 people. We remain a family-run business, with many Shaw family members work in various positions throughout the company. As the company has grown, so too has the depth and range of the products we offer; expanding to now include Womenswear, Menswear, Childrenswear, Schoolwear, Footwear, Beauty, Electrical Appliances, Jewellery, Home Solutions, Gifting and more. Being a service-led business, our people have always been vital to our success, with many dedicating their entire careers to Shaws. This loyalty, and their dedication to our customers, is a key factor in our long-standing success. Such commitment to our customers was recognised in 2020 when we were awarded the ‘Best Brand in Retail Sector’ in the CXi Ireland Customer Experience report. Contact us anytime at online@shaws.ie and please visit our new website www.shaws.ie For generations our customers have trusted us with their loyalty and continued support. It is this trust we pride ourselves on. People matter to us at Shaws, which is why when you shop with us, whether in-store or online, we guarantee you quality and care, from our family to yours.
Informazioni di contatto
New Road, Portlaoise, Co. Laois, R32 NN2P, Portlaoise, Irlanda
- 057 869 2300
- online@shaws.ie
- shaws.ie
4,0
Molto buono
246 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Speedy service
24 febbraio 2025
Risposta di Shaws Department Stores
Hi Mary,
Thank you so much for sharing this feedback! We are delighted to hear you had a positive experience with our fulfillment and delivery service. Thank you for shopping with us at Shaws!
Kind regards,
Béibhinn
Risposta di Shaws Department Stores
Hi Alison,
Thank you so much for sharing this feedback! We are delighted to hear you had a positive experience with our fulfillment, and that you are enjoying your goods. Thank you for shopping with us at Shaws!
Kind regards,
Béibhinn
Ordered item on line yesterday arrived…
Ordered item on line yesterday arrived safely this morning. Excellent online shopping experience.
13 febbraio 2025
Non scritta su invito
Risposta di Shaws Department Stores
Hi Frank,
Thank you so much for sharing your experience! We are delighted to hear that your items arrived safely and quickly, and we hope you enjoy your purchases! Many thanks for choosing Shaws.
Kind regards,
Béibhinn
I have used Shaws on 2 occasions and i…
I have used Shaws on 2 occasions and i have found the process to be easy quick delivered promptly
27 gennaio 2025
Risposta di Shaws Department Stores
Hi Regina,
Thank you so much for sharing this feedback. We are delighted that your experiences with our process and delivery have been enjoyable, and hope to see you again! Many thanks for choosing Shaws.
Kind regards,
Béibhinn
Ordered jeans on the 8th…
Ordered jeans on the 8th december...never arrived.
Requested refund on January 9th which they did promptly.
First time buyer..not likely to return.
9 gennaio 2025
Non scritta su invito
Fast quick professional
27 gennaio 2025
Risposta di Shaws Department Stores
Hi Catherine,
Thank you so much for sharing this feedback! We are delighted that your experience with Shaws has been a positive one, and that your quality products were delivered efficiently. Many thanks for choosing Shaws, we hope to see you again!
Kind regards,
Béibhinn
Velvet curtains
Would have been a quicker delivery only storm stop that but it was worth the wait, curtains are of excellent quality and value for money and better again when you get them at sale price..
27 gennaio 2025
Risposta di Shaws Department Stores
Hi Mareka,
Thank you so much for sharing your experience shopping online with Shaws! We are glad that, in spite of the storm, your goods arrived quickly and safely. We are very happy to hear that you are enjoying the goods purchased, and hope to see you shopping with us again!
Thank you for choosing Shaws.
Kind regards,
Béibhinn
Great shopping experience with Shaws…
Great shopping experience with Shaws Carlow for my mum, the staff especially Catherine and Majella went above and beyond , thank you all the way from Clare
20 dicembre 2024
Non scritta su invito
Risposta di Shaws Department Stores
Hi Claire,
Thank you so much for sharing this feedback for our Carlow store! Your feedback was sent on to them so that the employee can be celebrated. Thank you, again, for shopping with us at Shaws!
Kind regards,
Béibhinn
Shaw Delivery
Re: delivery address update immediately following my online purchase.
After many emails, automated replies, trust pilot one star evaluation and two Shaw responses, my goods , as advised (twice) this am, (16th Jan) are heading to the wrong address.
13 gennaio 2025
Non scritta su invito
Risposta di Shaws Department Stores
Hi Liam,
Please see emails from us as we replied on the day and have followed up with you a few times. If I can assist further please let me know via email to online@shaws.ie
Kind regards,
Béibhinn
Visited this new store again yesterday…
Visited this new Athlone store again yesterday and have to say that I was not impressed. I had been expecting it to be far more like the Portlaoise shop and was disappointed that the lighting and fixtures were a bit bland. Few nice pieces of ladies clothing and not too busy when I was in there. Overall, not what I had expected, but the staff were very friendly.
5 gennaio 2025
Non scritta su invito
Good service pleasant staff
27 dicembre 2024
Risposta di Shaws Department Stores
Hi Fidelma,
Many thanks for sharing this feedback for our stores! Thank you for shopping with Shaws.
Kind regards,
Béibhinn
Great staff in Shaws Drogheda
Great staff in Shaws Drogheda
Especially Sandra who is excellent in her area of expertise
Always helpful and knowledgeable and knows which product to recommend
Thank you so much
29 dicembre 2024
Non scritta su invito
Risposta di Shaws Department Stores
Hi Nora,
Thank you so much for sharing this feedback for our Drogheda store! It has been sent on to them so that the employee can be celebrated. Thank you, again, for shopping with us at Shaws!
Kind regards,
Béibhinn
Shaws need to address their dispatch…
Shaws need to address their dispatch issues or stop offering online service. This store shows very little respect to their customers by accepting orders and taking the funds in advance when they cannot dispatch orders in a timely manner especially at this time of year when delivery companies are stretched to their limit….3 to 5 days or in some instances even more is totally unreasonable
20 dicembre 2024
Non scritta su invito
Poor Online Delivery Service
Love this department store generations of my family have shopped here but you’re getting 1/5 star ⭐️ review for the online delivery service. It’s terrible I could’ve walked into town to pick up the items I ordered online, I’m very busy with Christmas preparations but I would expect a faster delivery especially to a customer living a mile away from the store with local post - not DPD.
17 dicembre 2024
Non scritta su invito
Risposta di Shaws Department Stores
Hi Margot,
Thank you so much for sharing your experience with our online service. We are very happy that you had a pleasant time with us, and thank you for choosing Shaws!
Kind regards,
Béibhinn
Very poor customer service for online…
Very poor customer service for online shopping with regards orders. Would not recommend shopping online with Shaws.
1 dicembre 2024
Non scritta su invito
Items ordered becoming unavailable a week after ordering.
Hi, I placed an order online on 26th November. On 27th, I was informed that 2of the 5 santa duvet sets that I had ordered were not available and remaining items were ready to be packed and sent to me. Fair enough. 5 days later again, I'm informed that the remaining 3 duvet sets are not now available! Today, a week after placing my order, I'm told (again!) that 'it looks like' the remaining items in my order is ready to be packed and sent to me!
I have shopped in your stores for years and this is my first time shopping online with Shaws. It will also be my last.
26 novembre 2024
Non scritta su invito
Risposta di Shaws Department Stores
Hi Bran,
Thank you so much for sharing this feedback for our online store. We are delighted to hear that you found our website easy to navigate, enjoyed your purchases, and had an efficient delivery. Thank you for choosing Shaws!
Kind regards,
Béibhinn
Very satisfactory experience with my…
Very satisfactory experience with my purchases. Will be doing business with your company again
25 novembre 2024
Risposta di Shaws Department Stores
Hi Mary,
Thank you so much for your feedback for our online store! We are very pleased that you have enjoyed your shopping experience and purchases. We look forward to seeing you shop with us again Many thanks for choosing Shaws!
Kind regards,
Béibhinn
Lovely shop
Lovely shop well laid out lots of wonderful things to choose very friendly staff. Great bargains.
17 novembre 2024
Non scritta su invito
Risposta di Shaws Department Stores
Hi Anne,
Many thanks for sharing your experience in our stores. We are delighted that you have enjoyed shopping with us, and that the staff were helpful! Thank you for choosing Shaws.
Kind regards,
Béibhinn
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.