Shavron Products Recensioni 

40
•
TrustScore 2 su 5

2,2

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Valutata 1 stelle su 5

DO NOT BUY the owner of this product is extremely antisemitic and hates Jews! Very unfortunate I discovered this after purchasing one of their products

Valutata 1 stelle su 5

I had one of the massage guns and was very happy with the product, until it stopped working. So I contacted their support team and received an email asking me to post it back where it would be repai... Leggi di più

Valutata 1 stelle su 5

Ordered and paid for the massage gun, no sign or communication of the product and only upon chasing was told that the delivery company had ‘lost’ my purchase. Appreciate things are difficult right now... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Item is great, good quality materials, husband enjoys using it after his extensive training. The only criticism we have is that once you you are using it on a higher setting you cannot go to a lowe... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di elettrodomestici

Scritti dall'azienda

Engineered to the highest standards, using breakthrough science and technology – Shavron is transforming the way you train, recover and perform. Our carefully engineered products are designed to help you reach and maintain peak performance wherever you are. Our Shavron Massage Gun has an award-winning design, we have been featured in articles from Women's Health, Esquire, Mens Health and more top tier media.


Informazioni di contatto

2,2

Scarso

TrustScore 2 su 5

40 recensioni

5 stelle
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2 stelle
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2,2

Tutte le recensioni

(40)

0 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

No response from customer service...

I had one of the massage guns and was very happy with the product, until it stopped working. So I contacted their support team and received an email asking me to post it back where it would be repaired or replaced under the warranty.
However, that was over 4 months ago and I haven't heard back from them since. No one is responding to my emails and there is no number to call on the website.
This is incredibly frustrating - especially as the product costs over £200.

5 agosto 2022
Non scritta su invito
Valutata 5 stelle su 5

Best Massage Gun The Market

Love this product, I've used a 'physio therapist grade' massage gun before and this is so much better. The various attachments to suit needs along with the ergonomic feel on the gun itself is 2nd to none. Highly recommended!

2 maggio 2022
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Risposta di Shavron Products

Hello Edward,
Thank you for your kind words! Feedback like this makes our day 😄
Kind regards,
Team at Shavron.

Valutata 5 stelle su 5

I bought this product because my friend…

I bought this product because my friend has this product and everytime i go visit her, i use it and it helps to take all my tension from my tired muscles.

9 aprile 2022
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Risposta di Shavron Products

Thank you so much for your kind review!
It makes us happy knowing that it works well for you!
Kindest regards,
Team at Shavron.

Valutata 5 stelle su 5

Great massager

Great massager - comes with a load of different attachments and has a good range of speeds. I particularly like the prong head which I’ve used on my back to get out some really tight knots that have been there for nearly year. Also use it to activate my back before rugby which has worked a dream. Would hugely recommend!

31 dicembre 2021
Non scritta su invito
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Risposta di Shavron Products

Hello Josh!
Thank you for your kind words.
We hope it makes your rugby performance better.
Kindest regards,
Team at Shavron.

Valutata 5 stelle su 5

Amazing service

Amazing service , fast to respond.
I had an issue with my device and they refunded me straight away so I could purchase a new device from them.
Excellent company, great massage gun, thank you!

26 ottobre 2021
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Risposta di Shavron Products

Hello Scott,
Thank you for your kind words!
Wishing you a lovely year - glad that you are able to recover again with your shavron massage gun.
Kindest and warmest regards,
Mia Estella,
Head of Support.

Valutata 5 stelle su 5

Very professional and prompt customer…

Very professional and prompt customer service to back up a great product.

19 ottobre 2021
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Risposta di Shavron Products

Hello Jay,
Thanks for your kind review!
Its been a hard year for our business but reviews like yours help us a lot!
Greatly appreciate it.
Kindest and warmest regards,
Mia Estella,
Head of Support.

Valutata 5 stelle su 5

When my Shavron massager just stopped…

When my Shavron massager just stopped working I was most disappointed as the Shavron was brilliant for my back problems and gave me a lot of relief.
I contacted Shavron and with my 10 year guarantee they were happy to refund me or exchange for a new one.
I now have my new Shavron which I have really missed. I highly recommend the Shavron and can say the customer service I received was 5 star. The Shavron is worth every penny.

7 ottobre 2021
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Risposta di Shavron Products

Hello Sharon!
Thank you very much for your kind words,
I am happy that you are able to recover with your shavron massage gun again!
Wishing you all the best!
Kindest and warmest regards,
Mia Estella,
Head of Support.

Valutata 5 stelle su 5

Exceptional customer services

Exceptional customer services, product and guarantee. 10 year warranty speaks volumes on their confidence in their product.

27 settembre 2021
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Risposta di Shavron Products

Hello Liam!
Thank you very much for your kind review - it was a pleasure to assist you.
Wishing you all the best with your new product.
Kindest and warmest regards,
Mia Estella,
Head of Support.

Valutata 5 stelle su 5

Loving it so far!

The whole family uses it! Might need another soon.

2 marzo 2021
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Risposta di Shavron Products

Hello Rahul!

Fantastic, glad that the family all like it! We should have a restock soon!

Kindest regards,
Mia Estella,
Head of Support.

Valutata 4 stelle su 5

Really impressed

Really impressed,

Looks and feels incredible, excellent quality.

28 febbraio 2021
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Risposta di Shavron Products

Hello Shane!

We are delighted that you are impressed by the product!

Kindest regards,
Mia Estella,
Head of Support.

Valutata 5 stelle su 5

Fabulous

Fabulous, extremely happy and satisfied!

10/10 products.

10/10 service.

28 febbraio 2021
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Risposta di Shavron Products

Hello Guy!

We greatly appreciate the review!

Kindest regards,
Mia Estella,
Head of Support.

Valutata 5 stelle su 5

Amazing product

Amazing product, amazing company...

It’s a rarity these days to find a company willing to help you out and offer superb customer service!

These guys are the real deal.

27 febbraio 2021
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Risposta di Shavron Products

Hello Joe,
Thank you for taking the time to submit a review, customer service is are utmost priority, and we are here for you always.
Take care and stay safe!
Kindest regards,
Mia Estella,
Head of Support.

Valutata 5 stelle su 5

Thrilled with my choice

Thrilled with my choice! Superb quality, hands down the best out there...

27 febbraio 2021
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Risposta di Shavron Products

Hello Eddy,
Thank you for taking the time to submit a review, we hope that you shop with us soon!
Take care and stay safe!
Kindest regards,
Mia Estella,
Head of Support.

Valutata 5 stelle su 5

Brilliant, very happy!

Originally purchased via Amazon, got another through the online store, simply incredible. Have recommended to all family and friends!

27 febbraio 2021
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Risposta di Shavron Products

Hello Jamie,
Thank you for taking the time to submit a review and for your purchase. We are very happy by your kind words!
Take care and stay safe!
Kindest regards,
Mia Estella,
Head of Support.

Valutata 5 stelle su 5

Easy to use

Easy to use, helps relax tense muscles with a variety of speeds and different attachments. Great help with my sciatica.

15 febbraio 2021
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Risposta di Shavron Products

Dear customer,
Thank you very much for your review, we are pleased to that it is helping with your sciatica.
Wishing you all the best, stay safe!
Kindest regards,
Mia Estella,
Head of Support.

Valutata 1 stelle su 5

Missing Product

Ordered and paid for the massage gun, no sign or communication of the product and only upon chasing was told that the delivery company had ‘lost’ my purchase. Appreciate things are difficult right now but for £200 I’d expect better comms.

28 gennaio 2021
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Risposta di Shavron Products

Hello Patrick,
A refund was immediately reimbursed to your account after our third-party logistics provider DPD lost your item and cancelled the order due to no stock available. We are very sorry - this could happen to any company, unfortunately it happened to be us. Rest assured we dealt with your matter promptly as we always do with our customers.
Wishing you all the best during these hard times.
Kindest regards,
Team at Shavron.

Valutata 3 stelle su 5

Ordered a item sent to wrong address…

Ordered a item sent to wrong address but got my money back so OK in end

13 gennaio 2021
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Risposta di Shavron Products

Hello Chris,
We are very sorry for this event, and hope you accept our refund.
The product arrived at the address where you originally ordered it to, but the fulfilment centre wasn't able to change the delivery to your new address as the item had already been processed.
This is a learning curve for us and we won't make the mistake again.
Wishing you a happy new year.
Kindest regards,
Mia Estella,
Team at Shavron.

Valutata 5 stelle su 5

Fantastic!

Fantastic customer service and a great product. Really happy with the purchase and works so well!

12 gennaio 2021
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Risposta di Shavron Products

Hello Ruth!
Thank you very much for your kind words, wishing you a very happy new year!
Kindest regards,
Mia Estella,
Head of Support,
Shavron Products.

Valutata 5 stelle su 5

Very quick delivery over Christmas…

Very quick delivery over Christmas period.

Gun works as expected.

12 gennaio 2021
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Risposta di Shavron Products

Hello Kevin,
Thank you very much for your kind review!
Happy new year!
Kindest regards,
Mia Estella,
Head of Support,
Shavron Products.

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