I have had the privilege of working with Sharp-Ax for in excess of a decade. We started our company in 2013 (Fixings & Fasters distribution), from Metro Fixings inception, we knew that we ne... Leggi di più
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Fast, friendly and efficient service as always. Big thank you to Stuart Gilmour for creating a new field for us in Sharp-Ax that was previously created by combining multiple spreadsheets. We now hav... Leggi di più
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We have been with Sharp-aX for nearly 2 years now and are very happy with how the integration has gone. We are now looking at further ways to develop sharpax to suit our needs and the team there are b... Leggi di più
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Have been using SharpAx for over 3 years now and have been very happy with the level of service and what the software can do. Just got back from a useful training session with Stuart. He has alwa... Leggi di più
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Dettagli dell'azienda
- Azienda di software per la contabilità
- Consulente informatico
- Servizio di sicurezza informatica
- Agenzia di e-commerce
- Servizio di e-commerce
- Web designer
Scritti dall'azienda
Sharp-aX is an innovative computer systems and business development company. Our primary product is a powerful ERP system featuring integrated accounting order processing stock control software & website systems for trading companies. Switching to the Sharp-aX software provides an excellent opportunity to re-examine what good software can do to enhance your turnover and business processing efficiency. With 13 years intense development behind the software, we offer unparalleled flexibility and control to adapt to changing conditions. Tailor the Sharp-aX software to track and improve the flow of information across your business to save time and money in your day to day operations. We work in partnership with our customers focused on building strong working relationships from the initial investigative system process meetings to ensure best fit, ongoing care and constant contact via our Training Consultants and Support Teams. Our support desk is designed to put the customer first – 76% of our calls are closed on the initial phone call.
Sharp-aX - A system for life!
Scritti dall'azienda
- Thank you for being a part of our journey every day, we're so lucky to work with so many amazing companies and wonderful people!
- The last business management software you'll ever need - it's more than software, it's a collaborative partnership with a company that understands how important it is to build personal relationships and work with you to build your success.
Why choose Sharp-aX?
Our support desk is designed to put the customer first – 76% of our calls are closed on the initial phone call.
We work in partnership with our customers focused on building strong working relationships from the initial investigative system process meetings to ensure best fit, ongoing care and constant contact via our Training Consultants and Support Teams.
Informazioni di contatto
Northbridge Road, HP4 1EH, Berkhamsted, Regno Unito
- 01442 505950
- support@sharp-ax.com
- sharp-ax.com
Sharp-aX - A system for life!
Great customer service
Their customer service is great, they are quick to acknowledge my questions and help me out wherever they can.
Always on hand to give me advice and explain alternative methods in the system to use in order to best help me fulfil my tasks.
27 maggio 2020
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Risposta di Sharp-aX Computer Systems Limited
Hi Lisa
What a very splendid review and thank you
You have been a customer for over 5 years, use the software well and always willing to implement the new features which are sent our every quarter.
The team is always happy to hear from you and your guys. Its a great relationship and one we covet.
thank you again , jean
Sharp Ax are a pleasure to deal with
Sharp Ax are a pleasure to deal with. Excellent response times and a genuine commitment to provide support when needed. Manish is very knowledgeable and together with his team always happy to help.
27 maggio 2020
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Risposta di Sharp-aX Computer Systems Limited
Hi Marc
Thank you for taking the trouble to send in such a fabulous review.
Your website is so easy to use, clear and informative and certainly appears to attract a lot of new business
You and your team are a joy to work with, - always pleasant and so appreciative.
Thank you for you again,
best wishes, jean
Great Support
The Support & Development teams are friendly, helpful and quick to respond to any issues or queries regarding our B2B online ordering system.
26 maggio 2020
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Risposta di Sharp-aX Computer Systems Limited
Hi Vicky
Great to hear from you
Thank you so much for your review - the Web team work hard to ensure continual seamless 24/7 web trading so it is nice of you to take the time to record you appreciation
We understand that web sales in 2020 increased by 30% so you must be pleased to be a significant part of the new online selling trend especially in the janitorial industry which is so vital to us all at this time.
Thank you again,
Best wishes, jean
Excellent Software
We heve used this software for a number of years and as part of our package we get the latest upgrades free. The program is constantly evolving and we find the new features very usefull. Upgrading is done after work hoours so that there is no disrution to our business.
14 maggio 2020
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Risposta di Sharp-aX Computer Systems Limited
Hi Mark
You have been a customer since 2012.
Nice of you to take the trouble to submit a review and such a pertinent one relating to the 4 Sharp-aX software upgrades pa. As you say, provided as part of our contract charge as well as accounts year ends and instant access to our support team by telephone, email and/or our website.
We are proud to have you as a customer, particularly because you use our software so well and this month taking delivery of our newly launched "sales app" - We look forward to your feedback!!
Thank you again, Jean
Service and Website are excellent
Service and Website are excellent, there is nothing more any business needs when they have a Sharp-AX website. The integration to Xero is amazing and makes life so much easier, selling online is the future and having such a seamless process with Xero integration allows the business to grow faster and leaves me the time not be consumed with the finance admin. Compared to the competition there is no comparison, this company provides a service and product far superior to Shopify. If you are looking for an online site that can do everything you require for domestic and international sales and you enjoy speaking to people who help you along the way then Sharp-ax is the Numer 1 option.
14 maggio 2020
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Risposta di Sharp-aX Computer Systems Limited
Hi Joanna
What a great review and thank you.
We were approached by a number of Xero users who couldn't find a website company who could provide a seamless solution whereby their website orders and payments could be automatically downloaded into their accounting system.
They told us that they had to rekey every order and payment into their accounts system suffering the unavoidable keying errors, duplications and omissions creating warehouse queries and unnecessary delays.
We were pleased to be able to supply the solution - A Xero integrated website
Please tell your Xero friends - Sharp-aX is here to help and they too could be trading online within two weeks.
Good luck with your website and we look forward to working with you for many years.
As always, please call any time - we are always delighted to hear from our customers.
best wishes, jean
Stuart is brilliant at explaining…
Stuart is brilliant at explaining things to me in a way that I understand & take the time to make sure my query is answered.
6 maggio 2020
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Risposta di Sharp-aX Computer Systems Limited
Hi Paul
Good to hear from you and thank you for giving Stuart such a splendid acknowledgement.
In the meantime, we are proud to have you as a customer - you and Angela have embraced the Sharp-aX software quarterly upgrades and use the Sharp-aX system well.
We certainly hope that we might see you again soon and best wishes to everyone at MacDonalds, in Aberdeenshire, jean
Very good software company to deal with!
We've dealt with SharpAx for years and their computer software has helped us grow to the company we are today. The support is excellent, they always call you back and try to help as much as they can to get any problems resolved as quickly as possible.
23 aprile 2020
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Risposta di Sharp-aX Computer Systems Limited
Hi Chris
Thank you so much for your review.
You have been a Sharp-ax customer for over 10 years and in that time we have enjoyed working with you and your team and of course delighted to be part of your company growth.
We do feel that your success should also be attributed to your unfaltering personal service supplying beautiful bathrooms including site surveys, design and installation resulting in so many satisfied and returning customers.
We are proud to claim you as a customer and sincerely hope that your success continues for your children to join the existing 3 generations to become 4!
Best wishes to you all, jean
Excellent as always.
9 aprile 2020
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Risposta di Sharp-aX Computer Systems Limited
HI James
Thank you so much for your review - your failed server wasn't the best timing with Corona social distancing restrictions but by working together we found the most expedient solutions to keep you trading.
We feel very privileged to have so many intelligent and accommodating Sharp-ax customers like you.
Thank you again, Jean
Thank you
We have been working with Sharp-Ax for a few years now and we find them extremely helpful for all of our needs.
Very professional and quick to respond whenever we require..
The system they built for us is excellent for our requirements and very adaptable.
Thank you all at Sharp-Ax
We wish you well in these extraordinary times.
31 marzo 2020
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Risposta di Sharp-aX Computer Systems Limited
Hi Susan
Thank you for taking the trouble to write such a kind review .
However, you and your team are always a joy to work with and equally helpful to us too.
Sometimes we need to acknowledge that we are all at work, just doing a job but it is a big fat bonus when you have so many long time loyal customers who are fun, helpful and appreciative too.
Thanks for being a great customer!
best wishes, jean
very informative
9 marzo 2020
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Risposta di Sharp-aX Computer Systems Limited
Dissertation Ref : Using Agile for ERP implementation
Hi Will
We were pleased for Alison, our Junior Developer, to help you in this instance.
She herself joined Sharp-ax as a graduate, currently part time, whilst completing her Masters .
Good luck and we wish you well
best wishes,
Jean Freeman
the modification was done to my…
the modification was done to my requirements but not properly checked before letting me know it was done, hence I the customer have to do the testing work
18 febbraio 2020
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Risposta di Sharp-aX Computer Systems Limited
Hi Paul
Thank you for your feedback.
Your mod, as always, was thoroughly tested and 100% proved.
However, in this instance you discovered a bug which has existed for some considerable time unnoticed by anyone.
Regardless, we are happy to confirm that the bug was fixed immediately and updated to your website.
Thank you again.
best wishes jean
Helpful and Friendly Staff!
Helpful and Friendly Staff!
The team in support are always helpful and know the answer and solution to sort out any problems!
18 febbraio 2020
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Risposta di Sharp-aX Computer Systems Limited
HI Jo
Thank you so much for taking the trouble to write about us when you are always so busy.
You are clearly one of our most innovative customers and always striving to automate leaving you with more precious time to look after your customers - you deserve your success!!
Best wishes, jean
Thank you for great work
28 gennaio 2020
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Risposta di Sharp-aX Computer Systems Limited
Hi Yoli
always nice to hear from you and we will be delighted to help with your next project in May.
Please call any time - we are always delighted to hear from our customers.
best wishes, jean
Excellent support
Excellent support. Calm, polite, competent and dedicated to completing a good job. There was no giving up until we (the customer) were happy. Thank you Jamie. Superb.
16 gennaio 2020
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Risposta di Sharp-aX Computer Systems Limited
Hi Peter
Thank you so much for taking the trouble to record a thank you note.
We are proud of our relationship with CAPSS which has been fun and rewarding in every way.
You and your guys are always polite and appreciative of our support and we are always delighted to hear from you.
We look forward to many more years of working together
best wishes, for health and happiness for 2020,
jean
Worth the money
Using the Sharp-Ax software for the last few years has really made a difference to how we as a company operate. It really has changed the way we work and made us more effiecient and effective.
The people at Sharp-Ax are always lovely and willing to help. I would definitely recommend them and their software package
17 dicembre 2019
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Risposta di Sharp-aX Computer Systems Limited
Hi Craig
Thank you so much for your review.
You have been a customer since 2015 and in that time you worked with us to achieve your goals from improving your system processing to setting up a fabulous and lucrative integrated website. We look forward to many more fun and happy years of working together.
best wishes, jean
Any enquiries or assistance required is…
Any enquiries or assistance required is always handled in a very proffesional manner.
6 novembre 2019
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Risposta di Sharp-aX Computer Systems Limited
Hi Graeme
Thank you for your review.
We remember within days of your website going live - you phoned to say how excited you were.
You reported receiving 5 lucrative phone calls from new customers which proved to us all that having a website presence is essential in order to be 'found' as a quality fixings and fasteners suppler.
Good luck - you deserve your success.
Great company
Great company, great service and a fantastic web site at the end of it!
5 novembre 2019
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Risposta di Sharp-aX Computer Systems Limited
Hi Ian
Thank you for your review.
Your website looks fabulous, your Trust Pilot reviews are excellent and already 5 stars.
Well done and we wish you every success.
Our first year with Sharp-aX
We are approaching the end of our first year of Sharp-aX and I have to say "We are very happy". Yes, a steep learning curve, but that is to be expected with any new system.
The HMRC MTD VAT module works very well and has saved us so much time and very much worth the outlay.
Help desk staff have been very good and Dalia is a top class trainer.
We look forward to the future.
5 novembre 2019
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Risposta di Sharp-aX Computer Systems Limited
Hi Des
Thank you for your review
It is a pleasure working with you and we look forward to continuing to work with you to continue to improve your system processing and reporting allied to your unique motor racing products.
Glennterrin LTD have worked closely…
Glennterrin LTD have worked closely with the Sharp-Ax Team for over a year now.
After using our current ordering system for over 25 years (sage line 100), we decided to start the process to source a new, superior and more efficient system.
We contacted Sharp-aX Computer Systems Limited and haven’t looked back since.
From our initial sales meeting to working through setting up Sharp-Ax to replicate our current system, the team have been a pleasure to work with.
Their patience and helpfulness along the journey has been fantastic to the point we now have a system which will be ready to go fully live in December.
Throughout the process they have suggested and delivered great bespoke work on multi showroom branding, VAT deposit invoicing and much more.
This is key to our business as we have 6 different retail locations all over Scotland selling at different discounts and selling different products from one centralised distribution centre.
The team have worked with me to achieve a system that we are very happy with.
I would highly recommend Sharp-aX to anyone who is looking to upgrade or purchase a new business software system.
Stuart and the team at Sharp-Ax have been great to work with over the past year and I am looking forward to working with them in the years to come.
Paul Derighetti JNR
5 novembre 2019
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Risposta di Sharp-aX Computer Systems Limited
Hi Paul
Thank you for your review and it is a joy to hear of your progress and obvious satisfaction. There is no doubt that you have embraced the power and flexibility of the Sharp-aX system and worked with us to meet your exact requirements. We are all very proud of you and the Glenterrin installation.
Skilled, reliable, and excellent customer care
I've been working closely with the web team at Sharp Ax now for over two years, and during that time they have always been thoroughly professional, reliable and most importantly, very good at what they do.
Our site has gone through strength to strength since we went live around 18 months ago, and it has now become a vital part of our business. We regularly receive glowing compliments about the layout and usability of our website from customers and suppliers, and while I would love to be able to take the credit for it, this is largely down to the website template and CMS, which is simple and easy to use.
As with all tech installations you may get the odd hiccup or something may not integrate seamlessly with your own system at first, but the best thing about Sharp Ax is that any problem is fixed quickly and with the minimum of fuss. It is clear that they prioritise customer satisfaction, which is refreshing to see from a tech company.
I would not hesitate to recommend this company to anyone and I look forward to continuing a strong working relationship moving forward.
3 agosto 2017
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