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Sharp-aX Computer Systems Limited Recensioni 117

TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

I have had the privilege of working with Sharp-Ax for in excess of a decade. We started our company in 2013 (Fixings & Fasters distribution), from Metro Fixings inception, we knew that we ne... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fast, friendly and efficient service as always. Big thank you to Stuart Gilmour for creating a new field for us in Sharp-Ax that was previously created by combining multiple spreadsheets. We now hav... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We have been with Sharp-aX for nearly 2 years now and are very happy with how the integration has gone. We are now looking at further ways to develop sharpax to suit our needs and the team there are b... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Have been using SharpAx for over 3 years now and have been very happy with the level of service and what the software can do. Just got back from a useful training session with Stuart. He has alwa... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda di software per la contabilità
  2. Consulente informatico
  3. Servizio di sicurezza informatica
  4. Agenzia di e-commerce
  5. Servizio di e-commerce
  6. Web designer

Scritti dall'azienda

Sharp-aX is an innovative computer systems and business development company. Our primary product is a powerful ERP system featuring integrated accounting order processing stock control software & website systems for trading companies. Switching to the Sharp-aX software provides an excellent opportunity to re-examine what good software can do to enhance your turnover and business processing efficiency. With 13 years intense development behind the software, we offer unparalleled flexibility and control to adapt to changing conditions. Tailor the Sharp-aX software to track and improve the flow of information across your business to save time and money in your day to day operations. We work in partnership with our customers focused on building strong working relationships from the initial investigative system process meetings to ensure best fit, ongoing care and constant contact via our Training Consultants and Support Teams. Our support desk is designed to put the customer first – 76% of our calls are closed on the initial phone call.

Sharp-aX - A system for life!

Scritti dall'azienda

Thank you for being a part of our journey every day, we're so lucky to work with so many amazing companies and wonderful people!
The last business management software you'll ever need - it's more than software, it's a collaborative partnership with a company that understands how important it is to build personal relationships and work with you to build your success.

Why choose Sharp-aX?

Our support desk is designed to put the customer first – 76% of our calls are closed on the initial phone call.

Our support desk is designed to put the customer first – 76% of our calls are closed on the initial phone call.
We work in partnership with our customers focused on building strong working relationships from the initial investigative system process meetings to ensure best fit, ongoing care and constant contact via our Training Consultants and Support Teams.

Informazioni di contatto

Sharp-aX - A system for life!

Everything you need for accounts, order processing & stock management.

4,8

Eccellente

TrustScore 5 su 5

117 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

Web Services that are second to none

I have had the privilege of working with Sharp-Ax for in excess of a decade.

We started our company in 2013 (Fixings & Fasters distribution), from Metro Fixings inception, we knew that we needed to find an organisation that could work with me in providing and hosting an e-commerce website.

The caveat was that I needed to find someone that I would be comfortable working with, because at the time I had very little experience of creating and populating a website.

From the beginning Sharp-Ax were thoughtful and collaborative in their approach towards working with me. Over the years the team their has become more technical and skillful, the services they offer are second to none and as of today they are one of our most trusted and appreciated partners.

I couldnt give a higher recommendation for Sharp-Ax Web Services, if you are on the fence with regards to trying them, dont hesitate, you will not regret it.

24 giugno 2025
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Risposta di Sharp-aX Computer Systems Limited

Hi Gary - Good morning
What a splendid start to our day.
Thank you for taking the time to write such a kind and fulsome review. I will of course be circulating this to the team who I know will be delighted to read it.
Thank you!
best wishes, Jean

Valutata 5 stelle su 5

Sharp-AX are a fantastic company

Sharp-AX are a fantastic company to work with. They have an amazing product and the staff are a pleasure deal with.

27 febbraio 2025
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Risposta di Sharp-aX Computer Systems Limited

Hi David
Thank you for your kind words. The support team is proud of their record in clearing 95% of our calls at the time and/or on the day.
Thanks again, Jean

Valutata 5 stelle su 5

Alex - Business Support Review

We recently had Alex a Graduate at Sharp-aX visit and was thoroughly impressed with his professionalism and expertise. From the moment he arrived, he was polite, attentive, and an all round lovely Chap.

His understanding of our software and hardware requirements was excellent, and he provided clear solutions that were both practical and effective. He was approachable and took the time to ensure that everything was addressed properly.

I would definitely welcome him back anytime to assist with maintaining our on-site software and hardware. It's refreshing to work with someone who combines technical skill with such a great attitude. Highly recommended!

13 febbraio 2025
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Risposta di Sharp-aX Computer Systems Limited

Hi Ricci
Thank you for your review.
We are very proud of our engineers and the service they provide to our customers.
We will ensure that Alex knows of your appreciation.
Thanks again, Jean

Valutata 5 stelle su 5

Stuart was very helpful and answered…

Stuart was very helpful and answered all questions asked.

12 febbraio 2025
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Risposta di Sharp-aX Computer Systems Limited

Chelmsford Plastic Warehouse

Hi Ben
Very nice of you to send a thank you review to us for Stuart Gilmour.
It is very much appreciated.
Best wishes, Jean

Valutata 5 stelle su 5

Exceptional Service and Expertise from Sharp-Ax

Since we partnered with Sharp-Ax in 2019, they've consistently delivered top-notch software and unparalleled customer service. Their deep knowledge and expertise in their field are evident in every interaction, and no matter the question or challenge, their team is always eager to assist. The staff is not only knowledgeable but also incredibly friendly and supportive, making the whole experience seamless and stress-free. We’ve never looked back since finding Sharp-Ax, and we highly recommend them for anyone seeking reliable software solutions paired with outstanding customer care.

12 febbraio 2025
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Risposta di Sharp-aX Computer Systems Limited

Hi Carman
you are a star - thank you for taking the time to write such a glowing review.
The guys work hard to please so it is good for them to be appreciated.
Best wishes, Jean

Valutata 5 stelle su 5

Conor was very efficient in answering…

Conor was very efficient in answering my issue.

13 gennaio 2025
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Risposta di Sharp-aX Computer Systems Limited

Hi Sagar

Thank you for your review for Conor.

Understand we were able to help by adding multiple web pages to your welcome screen for you to manage orders more efficiently.

Always pleased to help
best wishes, Jean

Valutata 5 stelle su 5

EXTREMELY EFFICIENT

I contacted the software helpdesk for some really urgent reports and they were back in a matter of minutes.

8 gennaio 2025
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Risposta di Sharp-aX Computer Systems Limited

Hi Jill
Thank you for taking the trouble to send this note for the support team.
The support team was pleased to help especially when you had your accountant on site needing urgent information.
Thank you again
Best wishes, Jean

Valutata 5 stelle su 5

Excellent Service

Pete, Marina and the team are very helpful and cannot recommend them highly enough. They are on hand to assist whenever necessary and are able to adapt our system to meet the needs of our employees and customer requirements.

4 dicembre 2024
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Risposta di Sharp-aX Computer Systems Limited

Hi Lewis
Thank you for your kind review which is very much appreciated by everyone here.
Please call any time - it always a delight to speak to you.
Best wishes, Jean

Valutata 5 stelle su 5

Pete really helped me out with our…

Pete really helped me out with our stocktake. we had a few issues and pete was good enough to answer my urgent call on saturday and on sunday!! thanks pete, really appreciate it.

andy

11 dicembre 2024
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Risposta di Sharp-aX Computer Systems Limited

Hi Andy - Thank you.
Delighted to hear that your stock take was successful and we were available to help you.
best wishes, Jean

Valutata 5 stelle su 5

We requested a large technical module…

We requested a large technical module to be created for us to expand our website and provide customers an extensive range of hand & power tools.

Sharp-ax took on the task and delivered what was needed, All the requested data was applied to exactly where it was asked and should help generate more business for the company

9 dicembre 2024
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Risposta di Sharp-aX Computer Systems Limited

Hi Josh
Thank you for your review - it is very much appreciated but it must also be said that your input and working closely with the Dev team ensured success.
We are delighted and look forward to hearing about your increased sales!!
Thank you again,

Valutata 5 stelle su 5

Efficiency Improvement

Fast, friendly and efficient service as always.
Big thank you to Stuart Gilmour for creating a new field for us in Sharp-Ax that was previously created by combining multiple spreadsheets.
We now have everything set up in one tab, this has saved us valuable time and improved our efficiency.

31 maggio 2024
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Risposta di Sharp-aX Computer Systems Limited

HI Stephen

Delighted to read your review and to learn that the Sharp-aX system has helped your efficiency and time saving in such a simple way.

Thank you for writing in.

best wishes, Jean

Valutata 4 stelle su 5

banking module

banking module is great! cuts my job in half if used correctly. were some issues but pete resolves them very quickly!

9 febbraio 2024
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Risposta di Sharp-aX Computer Systems Limited

Hi Shivani
Good to hear from you and thank you for your very positive feedback related to our banking module.
Our other customers agree with you 100% saying it is our best module ever.
thank you.
Jean

Valutata 5 stelle su 5

Sharp-aX service

The response was quick and Chris is always friendly which always make life better when you have a problem.

2 febbraio 2024
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Risposta di Sharp-aX Computer Systems Limited

Hi Joe
Thank you for taking the time to say thank you via Trust Pilot. The support team works hard to please so it is always nice to be seen to be appreciated via Trust Pilot.
Thanks again, Jean

Valutata 5 stelle su 5

Pete and the Sharp-aX team delivered…

Pete and the Sharp-aX team delivered exceptional and seamless service, ensuring we met our tight deadline with ease. Their efficiency allowed us to work without any disruptions, facilitating a smooth transition for all our staff. Thanks to the team for their outstanding support; nothing less than expected!

22 dicembre 2023
Valutata 5 stelle su 5

Sharp-aX is a pleasure to deal with

Sharp-aX is a pleasure to deal with, they have amazing staff especially Roy & Conor. They have excellent response times and are committed to providing support when needed.

13 settembre 2023
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Risposta di Sharp-aX Computer Systems Limited

Hi Elena
Thank you so much for writing such kind review. The team works hard to clear customers' calls so it always appreciated when they take the time to say thank you in this way.
Thanks again, Jean

Valutata 5 stelle su 5

Transitioning from the Sage system to…

Transitioning from the Sage system to Sharp-ax marked a significant shift in our operations, and after two years of using Sharp-ax, we feel it's time for a review.

Similar to many other companies, we had our preferences, but other systems often fell short without the need for additional, disparate systems. In contrast, Sharp-ax provided a comprehensive solution that catered to all our requirements, and it even displayed a willingness to further develop its offerings to support our company's expansion.

Without singling out individual team members, like in any software development environment, we all have our preferred colleagues to collaborate with 😊. The system itself proves to be highly effective once you've completed the necessary customizations, a service that sets it apart from others. Currently, we are in the process of expanding globally, and this endeavor would be exceedingly challenging without the in-house team that Sharp-ax provides.

In essence, our journey with Sharp-ax has been marked by its adaptability, willingness to grow alongside us, and the indispensable support of its in-house team in our global expansion efforts.

31 agosto 2023
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Risposta di Sharp-aX Computer Systems Limited

Hi Karol
Thank you for your kind and fulsome review.
You have been a customer since September 2021 and in that time you have worked with us to provide your exact requirements.
We are proud of our joint achievements and look forward to many more years of working alongside you and your team.
Thank you again.
best wishes, Jean

Valutata 5 stelle su 5

Banking Module

Peter at Sharp-Ax helped me with the installation and the training on the banking module.
He has made it very easy to understand and my work has been improved and reduced so much since having it.
Every morning it is a simple click on get transactions and then I can match everything I have already imported.
Thank you to Peter, Sharp-Ax and the ongoing support.

20 luglio 2023
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Risposta di Sharp-aX Computer Systems Limited

Hi Claire
Thank you for your review and so pleased that you found our new Banking module so easy to use. This is great feedback and will no doubt help our other customers to make a more enlightened decision in this regard.

New modules are always exciting but the Banking module is helping the accounts people save so much time in completing laborious reconciliations so seamlessly,
Thanks again, Best wishes, Jean

Valutata 5 stelle su 5

Great company!

I've worked with Sharp-Ax since November 2022 and they're a fabulous company to work with.

They really do have the customers best interests at the heart of all they do, you can see it in all the interactions you have with the team. The answers yes, now what's the question!

Great software, great people, great company!

28 giugno 2023
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Risposta di Sharp-aX Computer Systems Limited

Hi Kevin
Thank you for your kind review. I know our sales guys are enjoying working with you and we believe it emanates from having a similar attitude to customer care and collaborative support across departments.
Thanks again, Jean

Valutata 1 stelle su 5

Rude and overpriced.

21 giugno 2023
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Risposta di Sharp-aX Computer Systems Limited

Dear Rahul
We were very unhappy to read your review as we feel it may be unjustified.
You reported that your company was struggling financially and you wished to cancel our software maintenance. We immediately offered a less expensive "licence to use option" which you accepted and we supplied and without the notice penalty in line with your contract.
We pride ourselves on providing the best possible customer support at well under industry pricing. We believe our annual software support charges including : unlimited telephone support, 4 x new software releases and year end reconciliations to be excellent value. We are always polite and accommodating working across departments to find the swiftest solutions for our customers.
We have since spoken to one of your directors who is keen to retain a good relationship with us and may renew the customer support contract shortly.
Again, we are sorry that our conversations may have caused you to be unhappy and we wish you every success in your new employment
Best wishes, Jean

Valutata 5 stelle su 5

Great customer service

We have worked with Sharp-aX for over 2 years now and are still just as impressed with their customer service. The whole team are always happy to help, and any issues are resolved quickly. A special mention has to go to Chris Hearn who is our fountain of Sharp-aX knowledge! Chris always goes above and beyond to help and is a pleasure to deal with! A true credit to the company.

20 giugno 2023
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Risposta di Sharp-aX Computer Systems Limited

HI Daria
Great to hear from you and so pleased we were able to help.

Always nice to hear from our customers especially when you are all so busy

thank you for taking the time to send in a review - it is very much appreciated.
best wishes, Jean

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