Shared Earth Recensioni 

157
•
TrustScore 5 su 5

4,8

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Good value bags and came quickly. These will be very useful as they're the type I use for shopping at the supermarket. The bags came in a very big box which I thought was a bit unnecessary but came... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Absolutely fantastic company and great service. I purchased Coffee/Dark Chocolate Bars and Vegan Chocolate bars for a friend's Birthday. They all tasted delicious and were very much appreciated. S... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Once again a lovely experience ordering with Shared Earth! This time I bought some more gorgeous Batik hand fans and a beautifully carved leopard cat for my grandson in Australia who is mad about snow... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ordered a beautiful little set of hand painted drawers.. and they actually arrived the following day! They were very well packaged and exactly as described.. this is my second order now with Shared Ea... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli da regalo
  2. anche in
  3. Organizzazione di commercio equo

Scritti dall'azienda

Shared Earth sells Fair Trade, recycled, eco-friendly and ethical products. Our mission is to tackle the climate crisis and create a fairer, more sustainable world. We are a WFTO (World Fair Trade Organisation) member, and our performance is monitored regularly against the Ten Principles set by WFTO for Fair Trade organisations. Shared Earth began as a small shop in York in 1986. Jeremy Piercy, founder and Managing Director, travelled to India after leaving school and wanted to do something to help redress the imbalance of wealth in the world, work together with people from different cultures, and at the same time earn a living. Fair Trade was the obvious answer and the original shop contained a wide mix of products from Asia, Africa and South America. Shared Earth now imports its own unique home and giftware, jewellery, fashion accessories, wood, ceramics, paper, soapstone and kids ranges making us the largest retailer and wholesaler of Fair Trade products in the UK. Our policy is to provide quality, design-led products, not just to those who are already aware of Fair Trade principles. With Fair Trade sales showing no sign of slowing, more and more employment is being provided for artisans in developing countries, many of who would otherwise be out of work. At a time when global conflict seems also on the increase, Shared Earth's partnerships with producers are an invaluable way of building bridges, showing that people can work together for mutual benefit, no matter what their race, religion or culture.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

157 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(157)

95 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Easy to use website full of interesting…

Easy to use website full of interesting items. Excellent communication and tracking of order. Items very well packed and arrived quickly. Recommended.

8 aprile 2026
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Risposta di Shared Earth

Thank you for you review, Paul! - Kai :)

Valutata 5 stelle su 5

Beautiful hand carved chess set

I bought a beautiful hand carved, soap stone chess set for my daughter. Despite it being very well packaged and arriving free post the following day, one of the pieces was chipped. I sent a photo in an email and was contacted by Kai at a Shared Earth immediately. He arranged for a replacement piece to be sent the following day. I cannot fault their excellent customer service and Kai was really lovely in his correspondence. I will definitely be buying from them again.

1 aprile 2026
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Risposta di Shared Earth

Thank you so much for your lovely review, Cara. I'm so glad I could help put the issue with the chesspiece to rights! I look forward to having you shop with us again in the future! - Kai :)

Valutata 5 stelle su 5

Lovely people

After many searches involving even A.I. besides search engines I was able to find what I needed at Shared Earth. They were so understanding that they managed to get my item shipped even though it wasn't an usual shipping destination.
The item itself was exactly what I needed and it was shipped well protect so it arrived well.
And everybody the was full of empathy and kindness.

25 marzo 2026
Non scritta su invito
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Risposta di Shared Earth

Thank you for your wonderful review, Andrei! It's been a pleasure to help you locate the frame you needed! - Kai :)

Valutata 5 stelle su 5

Super customer service

Good communication from the company and the speed of processing the order. My 2 purchases are perfect - more people need to know about you.

31 marzo 2026
Non scritta su invito
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Risposta di Shared Earth

Thank you, Carole! We're glad to hear your happy with your orders, hope you reccommend us to your friends! - Kai :)

Valutata 5 stelle su 5

I am lucky enough to live near a shop…

I am lucky enough to live near a shop but if I’m making a big order I will have it delivered. Communication is fantastic, orders are delivered really quickly, always very carefully packaged and fabulous quality at a great price. I honestly can’t fault this shop or the staff.

2 aprile 2026
Non scritta su invito
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Risposta di Shared Earth

Thank you for your review, Carole! We're privileged to have such a lovely customer! - Kai :)

Valutata 5 stelle su 5

Excellent

Excellent product and quick delivery. For the price, I didn’t expect something so well-made. Daughter very pleased.

29 marzo 2026
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Risposta di Shared Earth

Thank you for your review Paula, glad your daughter likes it! - Kai :)

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. All my queries were dealt with very professionally and quickly. Delivery was prompt. Goods well packaged and china is just stunning. Hope to keep buying from Shared Earth as I support their ethics.

31 marzo 2026
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Risposta di Shared Earth

Thank you for the lovely review, Mary! I'm so glad we could get you sorted with your rainbow crockery! We look forward to your next order! - Kai :)

Valutata 5 stelle su 5

Pretty, eco friendly treasures

I usually pop by the York shop when I’m in town because they always sell pretty, eco friendly treasures. I saw a few items I really liked but they didn’t have a specific colour on display so I asked the people at the counter if there was any in stock. They were kind and friendly and whilst there wasn’t any in stock, they told me to try their online shop. The online shop was easy to navigate and once I placed my order I expected it to arrive a few days later, but it came the next day. Very nice shop and I would highly recommend it!

21 marzo 2026
Non scritta su invito
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Risposta di Shared Earth

Thank you Charlotte for your review, good to know you're also a fan of our York shop! Glad we could get your order to you nice and quickly! - Kai :)

Valutata 5 stelle su 5

Superb customer service & products

Although not a giant company with vast amounts of stock, the excellent quality of the products and the truly exceptional customer service have made them my new favourites.

I ordered an item, but was quickly and caringly informed it was out of stock.
They not not kept me informed but took the time to find a perfect alternative item and helpfully provide a link for it.

Once ordered the item arrived incredibly quickly and was the most securely and thoughtfully packaged item I've ever received.

The customer service and care really is so beyond any other company, you can tell every order genuinely matters to them.

I very very highly recommend Shared Earth, they are phenomenal!

21 marzo 2026
Non scritta su invito
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Risposta di Shared Earth

Thank you Matt for such a lovely and kind review, we really do value every order and every customer and do our absolute best to make sure everyone is happy with our customer service and our products! - Kai :)

Valutata 5 stelle su 5

Fantastic products and service.

Communication was excellent. They were quick to let me know that something wasn’t in stock before sending out my order, so I was able to choose something else instead. Shipping was also very quick. The products themselves are absolutely gorgeous. I ordered some jute bags, an incense burner, a purse and some fragrance. All fantastic. Love the shop itself but live far away so had to order online. Will definitely use this service again.

6 marzo 2026
Non scritta su invito
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Risposta di Shared Earth

Thank you for your kind review, K.C.! It's good to hear you're a fan of our shops too, and hope you can visit again some day! - Kai :)

Valutata 5 stelle su 5

Great company

Great company, I’ve bought quite a few items from them. The last order arrived the day after I ordered! Love the items I have received.

16 febbraio 2026
Non scritta su invito
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Risposta di Shared Earth

Thank you for your review and your continued custom, Yvonne! - Kai :)

Valutata 5 stelle su 5

Amazing buying experience

Amazing buying experience and a fabulous seller-my daughter ordered an apron and a re-usable bag as a Birthday present for her friend (with a very short notice); the lovely items arrived the next day! I would highly recommend them and will definitely buy again. Thank you!

17 febbraio 2026
Non scritta su invito
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Risposta di Shared Earth

Thank you for your lovely review, Stella! I'm so glad we could get the apron out swiftly, and hope it's a loved gift! - Kai :)

Valutata 5 stelle su 5

Beautiful ethical products and truly outstanding customer service

I placed several orders with Shared Earth in the run-up to Christmas and was really impressed — not just with the products, but with the whole experience. I love the company’s ethical philosophy: environmentally conscious, socially responsible, and focused on fair trade. It makes a real difference knowing the items are thoughtfully sourced and handmade.

Everything I received was beautiful and clearly well crafted — high-quality pieces that feel special rather than mass-produced.

What truly stood out, though, was the customer service — especially from Kai. I had an issue with one item, and the care and effort she put into resolving it were exceptional. Her communication was warm, proactive, and genuinely helpful, and she went above and beyond to make things right. It’s rare to receive service that memorable, and she is a real asset to the company.

A wonderful business with strong values, lovely products, and outstanding customer care. I would happily recommend them and will definitely order again.

1 dicembre 2025
Non scritta su invito
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Risposta di Shared Earth

Thank you Michele, for such a lovely review of not only our products but our customer service. I'm so glad you appreciate our values of delivering thoughtfully made and crafted items and hope you've been happy with your oilburners. It's also so good to hear that I could help you sort out the issues with your order and that I could make such an impression! Thank you for making me smile so much today! - Kai :)

Valutata 5 stelle su 5

Perfect

Great communication, perfectly wrapped and packed quality items.

27 gennaio 2026
Non scritta su invito
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Risposta di Shared Earth

Thank you, Jenny, for your kind review! - Kai :)

Valutata 5 stelle su 5

Gorgeous albesia wood animal figures

Fell in love with a gorgeous miniature albesia wood settee with a family of dogs sitting on it in the Liverpool branch of Shared Earth before Christmas, and have just bought it, plus a hanging moon with two cats as presents for my daughter's birthday. January is a rubbish time for a birthday but these will really brighten her day! They arrived promptly, very well packaged, and are gorgeous things to behold - very well made and in perfect condition. The price was very reasonable too. Very happy customer, thanks!

15 gennaio 2026
Non scritta su invito
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Risposta di Shared Earth

I hope your daughter will have a great birthday and love the cats, and that you're a fan of our Bali animals! Thank you for such a lovely review! - Kai :)

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