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Valutata 1 stelle su 5

After purchasing the vouchers I used them on Cineworld website and my booking was cancelled due to it being the wrong location. I have tried to rebook but it says the vouchers have already been used.... Leggi di più

Valutata 1 stelle su 5

I bought service seats vouchers for a showcase cinema film my son and his friends wanted to attend. Vouchers arrived by email - but all the codes had an error message and could not be used. Tried... Leggi di più

Valutata 1 stelle su 5

Absolute waste of time, dint produce a voucher (£12) for popcorn and drink. Could not redeem women at vue said she needed a voucher number was give a date as the voucher number which of course is in... Leggi di più

Valutata 5 stelle su 5

Bought 2x VIP tickets for Vue Stratford for a bit cheaper than booking directly, the voucher codes arrived instantly, and was able to redeem successfully online at Vue without any issues, with no bo... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

1,6

Pessimo

TrustScore 1.5 su 5

144 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 1 stelle su 5

Very poor customer service

Very poor customer service. Avoid. Can only contact them via email which took over an hour to reply. After buying 5 vouchers to use at Cineworld Sheffield thro Blue light, the booking wouldn’t work online … after which they never bothered replying. I was forced to go to the cinema itself to sort the mess out.
Blue Light need to bin this rubbish outfit…the saving was minuscule.

31 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

SCAMMERS - DON'T TRUST

PLEASE AVOID. Last weekend I paid for the code to watch the Paul McCartney film and when I tried to input the voucher detail on the website it wouldn't work, next I tried the code on the Showcase app and it wouldn't work there either. Next step I called the cinema and they told me to come down with the code and they will input it, I tried that and was told it wouldn't go through due to it being a limited edition film but I can use any it for any normal film. Today I've dropped by the cinema to book Joker 2 only to be told someone has used my code to watch a film in the same cinema 2 days ago. Con artists

29 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Scaaaam!

Unfortunately I didn't read the reviews before attempting to use this service and got mugged. Blue Light really needs to disassociate itself from Service Seats.

Paid £10 for vouchers. Got sent voucher codes. Went to book tickets on Cineworld website & entered voucher codes to find their value was exactly 0.00.

5 settembre 2024
Non scritta su invito
Valutata 3 stelle su 5

Not straight forward but ok for me

I’m new to the blue light scheme so thought I would give it a go when booking cineworld tickets. I was very confused about what I was doing, it was not very clear. At first I was getting a very good bargain at £15 for 3 tickets instead of £45. As it turns out I had to also pay £17 when booking. So luckily it is still cheaper but not as cheap as I initially thought. Although looking at the other reviews I have been very lucky.

26 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

Absolute scam!!

Absolute scam!!
Went through my blue light card to purchase 2 cinema tickets. Received a text message with a link to the service seats portal and an access code. Tried to log in and says authentication problem. No way of contacting them as its an unsafe site. Disgusted!!

30 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

Complete Joke

Complete Joke, I used Bluelight and was directed to this scam via the Bluelight app, I paid £17 for two tickets and when I wanted to use them, I was charged an additional £12 pound + vat, so the regular price would have been £26 but now I am paying over £30.
I will be reporting this scam to Bluelight as it is not a discount service it is a scam.

28 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

avoid, more expensive overall

Buying directly from Odeon would have been cheaper.

Instead I payed slightly less on ServiceSeats, and then had to pay an additional fee to Odeon after adding my voucher to the basket. Of course you can only know this AFTER buying the voucher. Whats the point!!

14 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

Its pure scam ,thought purchased two…

Its pure scam ,thought purchased two tickets for 12.31 .i cant even use it as voucher for 8.99 ticket its showing more 2 pound to book on vue site ,mailed them no response such scam ticketing platform.i booked through my amazon benifit service ,i don’t know why ther partner with such scam service platforn i tried to save on my movie ticket finally ended with loss

18 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

DO NOT USE

Ordered two Odeon Limitless vouchers, one worked and the other didn’t. Contacted them immediately, after 2 days they simply advised that the vouchers had been used. Well they hadn’t been used by me! Nearly 3 weeks later I’m still waiting for a satisfactory resolution. The worst thing was, I only noticed after ordering, that buying them from Odeon directly would only be 1p more expensive. Blue Light Card needs to seriously review who they are partnered with, this company is abhorrent.

19 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

Ordered 2 tickets for my local Vue

Ordered 2 tickets for my local Vue, received the vouchers codes but unable to use them as they are not valid voucher codes, ended up having to buy full cost tickets. Emailed for refund by no reply so far. Surely this company should not be allowed to continue doing this.

30 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

Awful experience

Awful experience. Paid for voucher codes which on attempt to claim advised already redeemed. No response from customer service. Had to go through my bank for refund. They have currently only refunds £5.70 from a £37 transaction. Currently escalating further. Please avoid at all cost.

25 marzo 2024
Non scritta su invito

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