Fantastic service, after a mistake of mine Rod was quick to rectify after contacting me about it. Very much appreciated. My Cresties food arrived quickly. Thank you. Highly recommend Serpentia.
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Fantastic prices and outstanding customer service. A mistake at my end happened regarding the door number for delivery. I made contact straight away,wasn't an issue. Was sorted out straight away. Woul... Leggi di più
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Good service. Prompt delivery. Fair Price.
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Found Serpentia on a Google search as the item i was after is either not available in my area or on line stores are overpriced. I ordered a small pot of Rapashy Super Green for my fish. Less than... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Serpentia Pet Supplies is a UK specialist retailer of reptile supplies, fish food, lighting, heating, supplements and other essential pet care products. We focus on trusted brands, clear product information and dependable customer service.
Informazioni di contatto
Regno Unito
- serpentia-pet-supplies.uk
4,7
Eccellente
32 recensioni
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Come questa azienda usa Trustpilot
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Fantastic prices and outstanding…
Fantastic prices and outstanding customer service. A mistake at my end happened regarding the door number for delivery. I made contact straight away,wasn't an issue. Was sorted out straight away. Would highly recommend this company and will definitely be back.
31 marzo 2026
Risposta di Serpentia Pet Supplies
Thanks so much for the lovely review, Christine — we really appreciate you taking the time to share your experience. We’re glad we could get the delivery door number updated quickly and keep everything running smoothly. It’s great to hear you were happy with the prices and service, and we look forward to welcoming you back again!
Fast delivery and friendly note
19 marzo 2026
Risposta di Serpentia Pet Supplies
Thanks for the lovely review, Lisa — really pleased you were happy with the fast delivery and the friendly note. It’s great to hear those little touches are appreciated, and we look forward to serving you again!
Very happy
Very happy - parcel came in 2 days and was very well packed.
Definitely will use again
12 marzo 2026
Risposta di Serpentia Pet Supplies
Thanks for the great review, Joanne — really pleased your parcel arrived quickly and was well packaged. We really appreciate the feedback and look forward to serving you again!
Serpentia
Found Serpentia on a Google search as the item i was after is either not available in my area or on line stores are overpriced.
I ordered a small pot of Rapashy Super Green for my fish. Less than 48hour and I had this item in my hand. Amazingly quick service and great packaging. Arrived in perfect condition.
I would recommend Serpentia Pet Supplies to anyone. I have save the Web site and will definitely use again in the future.
Thank you. 5 ☆☆☆☆☆ service.
7 marzo 2026
Non scritta su invito
Risposta di Serpentia Pet Supplies
Thanks for the brilliant review, Mark — really pleased you found us and that your order arrived quickly and safely. We really appreciate the recommendation and look forward to serving you again.
The fish food order was processed…
The fish food order was processed really quickly and arrived within a couple of days.
19 febbraio 2026
Risposta di Serpentia Pet Supplies
Thanks for the review, Neil — great to hear your order was processed quickly and arrived promptly. We really appreciate you taking the time to share your feedback.
Risposta di Serpentia Pet Supplies
Thanks for the review! Glad your order arrived safely — really appreciate the feedback.
Fantastic service great price very…
Fantastic service great price very quick postage and very well packaged , 5***** seller on Repashy super green shrimp food
10 febbraio 2026
Risposta di Serpentia Pet Supplies
Thanks so much for the great feedback, Steven — really appreciate it. We’re glad you were happy with the price, quick postage, and packaging, and it’s great to hear the Repashy Super Green Shrimp food arrived safely. Thanks again for the 5-star recommendation!
Excellent fast service
24 gennaio 2026
Risposta di Serpentia Pet Supplies
Thanks for the great feedback! Really pleased to hear you were happy with the fast service — appreciate you taking the time to leave a review.
Absolutely incredible customer service
Absolutely incredible customer service. Had a minor issue with an order and it was rectified incredibly quickly. Highly recommend. Also very competitive pricing. Will certainly be a returning customer. Keep up the amazing work!
22 gennaio 2026
Risposta di Serpentia Pet Supplies
Thanks so much for the great feedback! We’re really pleased we could resolve the issue quickly and that you were happy with the service and pricing. Appreciate the recommendation — see you again soon!
Risposta di Serpentia Pet Supplies
Thanks for the great review! We’re really pleased to hear everything went smoothly from start to finish. Appreciate you taking the time to share your experience.
They sorted out a duplicate order with…
They sorted out a duplicate order with PayPal.good comms,and prompt delivery.
2 gennaio 2026
Risposta di Serpentia Pet Supplies
Thanks for the great feedback! We’re glad we could quickly sort out the duplicate PayPal order and keep everything running smoothly. Really pleased to hear you were happy with the communication and delivery — thanks again for taking the time to leave a review.
Very helpful when asking many…
Very helpful when asking many questions, would definitely recommend
6 ottobre 2025
Risposta di Serpentia Pet Supplies
Thanks so much for the review! We’re really glad we could help answer your questions and make sure you felt confident before ordering. Appreciate the recommendation — always happy to help if you need anything in the future.
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