Fantastic service, after a mistake of mine Rod was quick to rectify after contacting me about it. Very much appreciated. My Cresties food arrived quickly. Thank you. Highly recommend Serpentia.
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Fantastic prices and outstanding customer service. A mistake at my end happened regarding the door number for delivery. I made contact straight away,wasn't an issue. Was sorted out straight away. Woul... Leggi di più
L'azienda ha risposto
Found Serpentia on a Google search as the item i was after is either not available in my area or on line stores are overpriced. I ordered a small pot of Rapashy Super Green for my fish. Less than... Leggi di più
L'azienda ha risposto
Great price for the products with good pre purchase information. Quick, free delivery and cheaper than Amazon. Products arrived well wrapped and in perfect condition.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Serpentia Pet Supplies is a UK specialist retailer of reptile supplies, fish food, lighting, heating, supplements and other essential pet care products. We focus on trusted brands, clear product information and dependable customer service.
Informazioni di contatto
Regno Unito
- serpentia-pet-supplies.uk
4,7
Eccellente
30 recensioni
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Come questa azienda usa Trustpilot
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Risposta di Serpentia Pet Supplies
Thanks for the great review, Christine — we’re really pleased you were happy with the communication, service and prices. We really appreciate your feedback!
arrived quickly
4 luglio 2026
Risposta di Serpentia Pet Supplies
Thanks for the great review, Geoff — really pleased your order arrived quickly. We really appreciate your feedback!
Risposta di Serpentia Pet Supplies
Thanks for the great review, Leigh — really pleased your order arrived quickly and that the item was exactly as expected. We really appreciate your feedback!
Supper fast delivery and a nice note…
Supper fast delivery and a nice note inside saying if I need anything else or information
27 giugno 2026
Risposta di Serpentia Pet Supplies
Thanks for the great review — we’re really pleased you were happy with the fast delivery and that the note inside was appreciated. We really appreciate your feedback!
Great experience
Great experience! Good prices, quick delivery, will definitely order from these again.
15 giugno 2026
Risposta di Serpentia Pet Supplies
Thanks for the great review, Abi — we’re really pleased you were happy with the prices and quick delivery. It’s great to hear you had such a positive experience, and we look forward to serving you again!
Risposta di Serpentia Pet Supplies
Thanks for the great review, Martin — really pleased you were happy with the speed of service and the communication throughout. We really appreciate your feedback!
Risposta di Serpentia Pet Supplies
Thanks for the great review, Christopher — really pleased you were happy with the price and the fast delivery of your Repashy fish food. We really appreciate your feedback!
Risposta di Serpentia Pet Supplies
Thanks for the great review, Damian — really pleased you were happy with the prompt service and customer service. We really appreciate your feedback!
Highly recommend
First time using this company I can highly recommend them, my parcel arrived in good time and was well packaged great service 👍
21 maggio 2026
Risposta di Serpentia Pet Supplies
Thanks for the great review, Susan — we’re really pleased your first order with us was such a positive experience. It’s great to hear your parcel arrived in good time, was well packaged, and that you were happy with the service. We really appreciate your recommendation!
Speedy delivery
8 maggio 2026
Risposta di Serpentia Pet Supplies
Thanks for the great review, Gerald — really pleased your order arrived quickly. We really appreciate your feedback!
Risposta di Serpentia Pet Supplies
Thanks for the great review, Jacqui — really pleased you were happy with the service and delivery. We really appreciate your feedback!
Fantastic service
Fantastic service, after a mistake of mine Rod was quick to rectify after contacting me about it. Very much appreciated.
My Cresties food arrived quickly.
Thank you. Highly recommend Serpentia.
12 maggio 2026
Risposta di Serpentia Pet Supplies
Thanks for the fantastic review, Zenka — we’re really pleased we could quickly get things sorted out for you and that your Cresties’ food arrived promptly. We really appreciate your kind words and recommendation!
First purchase from Serpentia
First purchase from Serpentia. Good communication, prompt delivery and overall an excellent service.
5 maggio 2026
Risposta di Serpentia Pet Supplies
Thanks for the great review, Peter — we’re really pleased your first purchase with us was such a positive experience. It’s great to hear you were happy with the communication, prompt delivery and overall service. We really appreciate your feedback!
Risposta di Serpentia Pet Supplies
Thanks for the great review, Al — we’re sorry the parcel arrived damaged, but really pleased we could get the replacement sorted quickly and without any fuss. We really appreciate your feedback!
Risposta di Serpentia Pet Supplies
Thanks for the great review, Paul — really pleased you were happy with the product and the fast delivery. We really appreciate your feedback!
Quick delivery
Quick delivery. Reasonable price . One of the few places that has the larger tubs of repashy superfly
11 aprile 2026
Risposta di Serpentia Pet Supplies
Thanks for the great review, Lydia — really pleased you were happy with the quick delivery and pricing. We know the larger Repashy tubs can be harder to find, so we’re glad we could help. We really appreciate your feedback!
Risposta di Serpentia Pet Supplies
Thanks so much for the kind feedback, Jane — great to hear you were happy with the service, fast delivery and the product. Much appreciated!
Great price for the products with good…
Great price for the products with good pre purchase information.
Quick, free delivery and cheaper than Amazon.
Products arrived well wrapped and in perfect condition.
4 aprile 2026
Risposta di Serpentia Pet Supplies
Thanks for the fantastic review, Martin — we really appreciate you taking the time to share your experience. It’s great to hear the product information helped before purchase, and that your order arrived quickly, well wrapped, and in perfect condition. We’re really pleased you found great value with us too!
Fantastic prices and outstanding…
Fantastic prices and outstanding customer service. A mistake at my end happened regarding the door number for delivery. I made contact straight away,wasn't an issue. Was sorted out straight away. Would highly recommend this company and will definitely be back.
31 marzo 2026
Risposta di Serpentia Pet Supplies
Thanks so much for the lovely review, Christine — we really appreciate you taking the time to share your experience. We’re glad we could get the delivery door number updated quickly and keep everything running smoothly. It’s great to hear you were happy with the prices and service, and we look forward to welcoming you back again!
Fast delivery and friendly note
19 marzo 2026
Risposta di Serpentia Pet Supplies
Thanks for the lovely review, Lisa — really pleased you were happy with the fast delivery and the friendly note. It’s great to hear those little touches are appreciated, and we look forward to serving you again!
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