Serac Technologies Recensioni 

190
•
TrustScore 3.5 su 5

3,7

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Gave the company 1 star as I can't put zero! Don't do it, they tie you in for a year without giving you any reminders, even if you are complaining that you are getting no leads right before the... Leggi di più

Valutata 5 stelle su 5

We've been with serac tech for many months now and from my experience there a great team. From the signing up process to weekly updates theyve been a great help and nothings too much trouble. Woul... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Takes the hard work out of it for yourself with the dedicated team members sending out your weekly letters to clients helps take a load of you massively. Would highly recommend to other trades

L'azienda ha risposto

Valutata 5 stelle su 5

Ciaras been my account manager for the last two and a half years. Im on site with the lads most of the time and my laptops ancient so she handles everything for me. Although I was a bit unsure at firs... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

Scritti dall'azienda

Built for the construction and property industry, Serac Technologies provides a growing range of tools including automated outreach and historical planning applications across the entire UK. Unlock the past of any property with our planning history data. Simplify your research process and uncover valuable insights with ease.


Informazioni di contatto

3,7

Nella media

TrustScore 3.5 su 5

190 recensioni

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3,7

Tutte le recensioni

(190)

98 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Total waste of time and money didn’t…

Total waste of time and money didn’t deliver even 1 phone call or email, they promised so much and delivered a BIG FAT ZERO say well away from this company

1 gennaio 2025
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Risposta di Serac Technologies

Thanks for your feedback, we can see from your account that over the 12 month period you only sent 203 letters to project owners. This dramatically impacts your chances of generating relevant inbound enquiries.

If you wish to discuss please contact our Support team on support@seractech.co.uk or call 0203 808 6992

Valutata 1 stelle su 5

Total waste of time

Total waste of time. Promises loads of leads but delivers nothing useful. Hard to cancel and full of hidden terms. Avoid if you value your time and money.

11 ottobre 2025
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Risposta di Serac Technologies

Unfortunately despite our best efforts we are unable to locate an account under your name. Please contact support@seractech.co.uk with more details so we can advise.

Many thanks

Valutata 1 stelle su 5

As the rest of the 1 star reviews

As the rest of the 1 star reviews, please don’t not use this platform if you are trying to generate work .
It does not work at all ,I have just come out of a 1 year contract and have had absolutely nothing from this . Absolutely a waste of time and money ,

15 ottobre 2025
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Risposta di Serac Technologies

We have looked into your account and can see that a low volume of letters were sent during your 12 month licence with us. This has an immediate impact on the results.

To give yourself the best chance of a return, as advised you should be logging in each week and sending letters on a regular basis.

Please reach out to support@seractech.co.uk to assist you further.

Many thanks

Valutata 1 stelle su 5

Terrible company product did not…

Terrible company product did not generate any business and even after I asked them months in advance to cancel, they didn’t charged me exiting fee stay away do not use

24 settembre 2025
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Risposta di Serac Technologies

Thanks for your feedback.

We have looked into your account and can see that you have only sent 45 letters in the 12 months your account was active.

Our Customer Success team advised you before your initial 12 months came to an end how to cancel your auto renewal, however unfortunately we didn't hear back from you therefore the renewal was not cancelled.

Despite our best efforts, your chance of winning work is severely reduced if you are not regularly logging in and using the system.

Please reach out to Customer Success to discuss further.

Valutata 1 stelle su 5

Con Artsits - Terrible Company

Terrible company - product doesn’t work + they tie you into a contract you cannot get out of - and then threaten legal action against you personally unless you pay the whole contract amount in full.

Avoid at all costs.

Plus all there 5* reviews are done by bots - please read through them and click on them - all reviewers have done 45+ reviews and all give 5* reviews the every company they review!!!

Fraudsters.

15 settembre 2025
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Risposta di Serac Technologies

Thanks for your feedback.

We have looked into your account and can see that you have only logged in and used the system twice in 2 years (12/12/2023 and 15/04/2025). We had a refresher call on 15/04/2025 where we explained all the steps required to utilise the platform for your area.

Our Customer Success team advised you before your initial 12 months came to an end how to cancel your auto renewal, however unfortunately we didn't hear back from you therefore the renewal was not cancelled.

Despite our best efforts, your chance of winning work is severely reduced if you are not regularly logging in and using the system.

Please reach out to Customer Success to discuss further.

Valutata 1 stelle su 5

immoral parasitic company targetting…

immoral parasitic company targetting small businesses trying to grow and exploiting them. theyre selling a product not fit for purpose. they know its not fit for purpose. if they had any confidence in there product they wouldnt make the contract an annual rolling contract with exit terms unclear and hidden within terms and conditions you do not receive until after your onboarding session. i dont say this lightly. this company as an establishment are scum. fraudsters who sell you the world after unsollicited cold calls, but deliver absolutly nothing. id go as far to say even the employees are scum, anyone knowingly complicit in tbhis kind of paresitic vulture like behaviour is a person of low moralarlity in my opinion. they offer no support after your onboarding session. but god forbid you miss a payment, they threaten legal action in the very first email. personally i am seeking legal advice befor making my final payments. however this company does seem to be set up to sell a worthless product, lock unsuspecting victims into stringent legal terms owing to loop holes in consumer law making busisness to business contracts legal through e-communications. stay well away or youll end up spending thousanads of pounds with nothing to show for it

15 settembre 2025
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Valutata 1 stelle su 5

Not recommended

Not recommended, got no leads
Ask them to cancel and end up paying for whole year contract

24 luglio 2025
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Risposta di Serac Technologies

Thanks for your feedback.

All of our terms are both emailed to you before activating your account and available in your account when you log in. Our system gives you all of the tools required to automate the outreach process. We can see that you stopped sending out letters which we strongly advise against as this will impact performance.

Please contact our team on support@seractech.co.uk

Valutata 1 stelle su 5

Avoid these crooks at all cost.

Avoid these crooks at all cost.
Absolute scam. Do not fall for this con artist!!!!

1 luglio 2025
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Risposta di Serac Technologies

Thanks for reaching out. We have reviewed your account and can see that you have sent zero letters during your time with us which as you can expect severely impacted your response rate. Despite our best efforts to onboard you and provide support we have had minimal communication from you. Please contact support@seractech.co.uk

Valutata 1 stelle su 5

Complete scam company stay away....

Complete scam company stay away....
Alex will send you scam link set a meeting with fake jobs.

And they want the money first

16 giugno 2025
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Risposta di Serac Technologies

We understand some people may feel cautious about joining a video call. However, Google Meet is a widely used and secure platform that allows us to communicate clearly and efficiently. It’s an essential part of how we deliver support and maintain transparency.

We have the most accurate UK planning data available and the purpose of the video call was to show you real-time projects going through planning in your area.

If you require further assistance, you're welcome to contact us directly.

Valutata 1 stelle su 5

SERAC SCAMMERS


⸻

Avoid at all costs – scam-like tactics and zero results!

I paid Serac Tech Technologies for a full year of membership and received absolutely NOTHING in return – no results, no value, just empty promises. One month before the renewal, I informed them in writing that I wanted to cancel. They deliberately ignored my message until the membership auto-renewed, then claimed my cancellation wasn’t valid because I didn’t use their exact “preferred wording.”

This is clearly a manipulative tactic to trap people into another year of fees. I refused to pay for another year of a useless service, and now they’ve taken legal action against me!

Their behaviour is dishonest, unethical, and reeks of a company exploiting technicalities to squeeze more money from people. Stay far away from Serac Tech Technologies – they are not trustworthy.

⸻

6 maggio 2025
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Risposta di Serac Technologies

Unfortunately based on the information provided, we cannot locate you on our system. Please contact support@seractech.co.uk as soon as possible.

Valutata 1 stelle su 5

This company is scam honestly don’t trust them

This company is a scam honestly don’t know how there getting away with it
They don’t mention a contract when pitching it’s only after the first payment you get told

26 aprile 2025
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Risposta di Serac Technologies

Hi Alex,

We reviewed your account and can see that in addition to this being discussed in your video meeting with our business development team before you signed up with us, this was also communicated to you in writing three times prior sign up. We can also see that you only sent 22 letters out over a six month period. As such, it has not generated the intended results. Please contact our Customer Success team if you require further assistance.

Thanks,

Valutata 1 stelle su 5

Scammer

group of scammer gathered to rob working people by there tech, its real name is scam tech. dont fall for there fake 5 star reviews.

7 aprile 2025
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Risposta di Serac Technologies

Hi Bilal,

We reviewed our records and can see that although you signed up to use our platform, you did not send any letters out. As such, it has not generated the intended results.

We've explained how to cancel the renewal of your licence on several occasions, and are yet to receive the information we requested. Please contact our Customer Success team for further assistance.

Thanks.

Valutata 1 stelle su 5

Dodgy company be aware will not address…

Dodgy company be aware will not address issue take payment no service provided promise the world. BE AWARE.

20 aprile 2025
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Risposta di Serac Technologies

Hi Mohammed,

We have been unable to locate any record of you as a customer. Please contact our Customer Success team.

Thanks

Valutata 1 stelle su 5

Worst thing going tried to cancel as…

Worst thing going tried to cancel as it’s not worth it haven’t had a single lead in 7 months from this lot as soon as i can i am cancelling my subscription bunch of con artists made me sign up to a year contract really can’t stress how terrible this company is

16 aprile 2025
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Risposta di Serac Technologies

We have reviewed your account and can see you have sent 57 marketing letters since October which will impact your response rate. We have tried to contact you to discuss your account but not heard back from you. Please contact our support team so we can assist you further.

Many thanks

Valutata 1 stelle su 5

Biggest scam ever invest your money…

Biggest scam ever invest your money somewhere else than these people
5 months not a single job
F-ing disgusting seractech

16 aprile 2025
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Risposta di Serac Technologies

We have reviewed your account and can see you have sent 45 marketing letters over a 5 month period which will of course impact your response rate. We have tried to provide support on numerous occasions so please contact our support team so we can assist you further.

Many thanks

Valutata 1 stelle su 5

Zero Stars DO NOT ENGAGE

Zero Stars
Do not use this company
We are a business and we’re pursued to use their service, our company is now going into liquidation there are asking we settle their bill personally?! How would I be personally using there service ? Honestly I’m going to watchdog tv show and more
This is crazy at no point was I told it’s a 12 month contract and they have put us on the highest level for payment plan they offer…and they want that and cashing as a debt
They got around 1.5k out of us already
They will feel it or he

9 aprile 2025
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Risposta di Serac Technologies

We have reviewed your account and can see you have sent 2 marketing letters over a 12 month period which will of course impact your response rate dramatically. We have tried to provide support on numerous occasions so please contact our support team so we can assist you further.

Many thanks

Valutata 1 stelle su 5

These people are conmen

These people are conmen. Avoid at all costs.
Do not get duped by there sales pitch or threats of legal action to extort more money.

24 gennaio 2025
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Risposta di Serac Technologies

Hi Ikramul,

On review of your account, we can't see that you engaged with the platform at all, despite signing up to our standard 12-month licence.

When agreed payments are not received, we pursue the outstanding balance in line with our contractual obligations.

We are always open to resolving concerns professionally, but we stand by our policies and commitments. If you would like to discuss this matter further, please contact us directly. Thanks.

Valutata 1 stelle su 5

Avoid Trader Reach (Formerly known as…

Avoid Trader Reach (Formerly known as Serac Tech) – Scam Alert!

This company deleted their old Google business page after a flood of bad reviews and has now rebranded under a new name. Same scam, different name!

I was cold-called with big promises, agreed to a trial, and made a payment. Only after paying did I receive confirmation that I was unknowingly locked into a 12-month contract with ongoing costs. When I questioned this, they bombarded me with threats of legal action, CCJs, and early termination fees. They refused to provide any proof that I had agreed to a contract, simply pointing to terms and conditions that were only given to me after I paid.

Despite receiving absolutely nothing in return, I was forced to pay £3,114 just to stop their constant threats. Their tactics are completely misleading, unethical, and predatory.

Avoid this company at all costs!

14 febbraio 2025
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Risposta di Serac Technologies

We appreciate all feedback, but we strongly disagree with this characterisation of events. To clarify, we do not offer trial periods. You agreed to a 12-month licence, before requesting a trial once the contract was active.

Customers must accept our terms and conditions before any payment is made. When agreed payments are not received, we pursue the outstanding balance in line with our contractual obligations.

We are always open to resolving concerns professionally, but we stand by our policies and commitments. If you would like to discuss this matter further, please contact us directly. Thanks.

Valutata 1 stelle su 5

No return of investment for us.

As contractors looking to target new builds of 2-20 units this did not work for us. The contact information on the platform was mostly planners. Our target is main contractors or surveyors. The majority of the letters ended up being sent to 'land at' or 'land adjacent to' rather than physical addresses. Most of the contact information is also redacted especially client info. You are committed to the full 12 months of paying so beware you can't get out of it. There is no guarantee of ROI and they've made this very clear now we have tried to cancel with them. We've done it solidly for 6 months with no web visits or calls for work. Spend that money on google instead.

10 marzo 2025
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Risposta di Serac Technologies

Thank you for your feedback. Our platform connects customers with homeowners using planning data from the planning portals. We provide applicant names when published, but there is no requirement for their address to be included—only the site address.

All our customers are informed of the 12-month licence before signing up and while we can’t guarantee ROI, we strive to offer valuable project insights. We appreciate your feedback and wish you success in your marketing efforts.

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