Selven Group plc Recensioni 

I ordered a cleaning machine on 3rd Nov 25 I received a tracking number, when I checked the tracking the product was delivered to an address on Mexico. Selven does not have a listed telephone number only an email address to which i have sent 6 emails over a period of 2 weeks. They have completely ignored me i have not received a reply pr even an acknowledgement of my mails.

Reported it to Shopify (whom I bought the order through) after 30 days because they will only take complaints after 30 days from placement of order. All they did was sent my email to Selven then told me to take up rhe matter with the seller directly. Even though they are aware that Selven are not responding to my emails! When i try follow up om tje matter with shopify they will not take another comlaint for 14 days

Very frustrating and disappointing .

As per previous reviews I ordered the auto car rivets and tool set. All that was received was a box of auto rivets but no tool making this a complete con.
Payment made through PayPal so I will be taking this up with them regarding still supporting a retailer who has been reported numerous times.

I ordered a Rivet nut set which was supposed to include the tool to fit the rivets. After 3 weeks, a box of rivets arrived and no tool. £26 for a box of rivets is extortionate and my e-mail of complaint remains unanswered. Do not buy anything from this company.

Total SCAM company. It’s a shame that most people ordering stuff from them won’t check this site before making an order - I wish I had!
Bought a hand held car vacuum which included p&p cost £31.98. With hindsight, realise it was a complete scam as advertisement shows two different designs: one picture of the one you get & countless others & intricate description of a different one which has removable filters etc. What arrived was a plastic cylinder with a tiny hose which falls out because there’s no working attachments. When you plug it into your car cigarette lighter socket, it makes a really loud noise but no suction - not fit for purpose!
Paid via PayPal so sent a message to seller’s email stating that item sent was not as described, does not work & I want a full refund. Received a reply stating: “Due to the corona virus we cannot accept your package 70% refund is all we can do.” Covid-19 didn’t stop them taking my money or sending me a noisy piece of plastic!
UPDATE - escalated my complaint to PayPal who found in my favour & will be getting a full refund

I think this is a scam company. Email address unknown, my email to them bounced back by Mailer Daemon as unknown email address. No phone number either. Took my payment and I got nothing in return, I had supposedly bought a TV antenna for my mother-in-law which never came. Sent me a tracking number, totally bogus, and the answer from the "delivery company" was it could still be in one of eight european countries! Then, "no such tracking number"

Do NOT use this site. My husband ordered the rivet tool , to be sent a rivet tool set costing £25.98. Tried emailing the company and it bounced back.
Just read the reviews - very annoyed!
No way of contacting the company- even the email address below bounced back .

CHEATS AND LIARS. DO NOT ORDER FROM THIS COMPANY. They took my money are uncontactable and have given a fictitious tracking number bet the thieves won't message me back

I ordered from Selven.co.uk. The money came straight out of my account. After waiting for a week, I received a text message from Royal Mail saying there was a problem with my parcel and it had been returned to sender. ( So maybe there was actually a parcel!)
There is no contact number for the company so I emailed the customer service address which was immediately returned saying no such address exists. The company is run by Labubu and i have also emailed them but I'm not holding out much hope. Do not use this site as I strongly suspect that its a scam and I'm going to have to take this up with my bank.

I would give this company no stars if I could. They just take your money for an inferior poorly made product.
I ordered 2 phone bags on 26/8/20, after seeing them on Facebook and thought brilliant idea! When they finally arrived, there was 2 long strips of black thin material I presumed they were for the shoulder handle, but nothing sent with and no way of connecting them to the back. No buckle or chain, and they did not look like the photos of the product, definitely inferior and poorly made.
I have constantly emailed, but keep getting the same reply back wanting the same information.
Very disappointed and definitely AVOID!!!

Cancelled order within two hours of ordering.requested refund.
They replied, after having my emails bounced back as undeliverable, that my order was already processed and shipped. This is despite their website saying it takes two days to process the order and arrange shipping!
I smell a RAT😠

I'd give no stars if I could. I ordered a small shoulder bag as a gift. It took nearly 2 months to arrive and was of very poor quality, looking nothing like the photo.

I emailed customer services to ask for a replacement or refund via the address on their page and the message came back immediately as undeliverable. Complete scam.

Started getting nervous when my amount was taken by cr card immediately. No email acknowledgement of order. Their T&C say despatch within 2 days & notification on day after shipping. Well I'm now into 6th day & still nothing. No contact number so can't phone them. Emails apparently they don't answer. All hallmarks of a SCAM. Will report. Would prefer to give no stars at all.

This is a scam company, like previous review, I managed to track down an email which is barely replied to, i attempted to cancel my purchase before it left but no reply until they had sent it, they then offered to refund 50% when arrived, but no reply since, its been 3 weeks. Money gone I suspect, please no one fall for these guys, its some Chinese company or individual!

Disgusted at bag
ordered a shopping bag which had wheels on the bottom so you could supposedly turn into a trolley
However I put one bottle of milk and two bottles of squash in the trolley bag, as I pulled it along one of the wheels broke off. the wheels are dinky toy wheels and the same for the structure of the frame.The pile of rubbish cost me £28 something. Absolutely disgusted

SCAM ! All over Facebook and typically FB take the company money without checking that the company placing the advert is legit. Owned by a company called Labubu - a Chinese proprietor at an address that has had numerous dissolved businesses at it. Their website has thousands of products and they took our money and still waiting weeks later for goods. You can't contact them - an automated email reply that leads nowhere! Don't buy ! Have reported to FB