Securitylocksupply Recensioni 222

Excellent customer service. Lock came quickly. Professional, cordial and prompt company.

Although I have not yet installed the replacement locks, the service at Security Lock was excellent. They explained exactly which locks I needed to replace the worn out ones I have. They did this from pictures I sent them. They also explained how I could change the interior from a keyed lock to a lever for the deadbolt. I almost ordered the wrong kit that would not be an exact fit for our security doors. Their help and knowledge was excellent.

Everything eas fine except there was no email letting know when the package was shippen or may arrive. Found it on my front step. The lockset is fine it has not changed over the years,

Excellent service!! They took the time to review photos of the broken lock to make sure I was ordering what I needed. Lock worked out great!! Thank you again!

Great experience, quick delivery! The lockset I needed to purchase was easily found on their website. Ordering was a breeze, and delivery time was fairly quick.

I have been trying to call customer service about a recent order, and can not get anyone to answer. I have also replied to several messages that you have sent with no response.

They keep asking for a survey and I haven’t used the lock uet

Ordered locks on February 5th. Order was delivered in a different state. It is February 24th and I have yet to receive an update on my order. I have contacted customer service and received no update.

I still haven’t received my locks and the tracking info hasn’t been updated since 2/7. I called and left a message, received a call back and was told to wait a few weeks.

Very easy to install and arrived when expected. I'm very pleased with this order and I saved lots of money doing this my self instead of have a lock Smith doing it for me. Again I pay for expedited shipping and received my order as expected and the mesuments was on point for my door just make sure you answered the questions they ask you about the door and how you want your handle and lock positioned. I would recommend this company. Did not have to contact customer support because everything was on point and had no issues installing the lock and I have no locksmiths experience. That's how easy it is to install and have a feeling of great security. Thank you...

The locks arrived very quickly. They look beautiful and fit my door like they should. My only issue is I requested the keys be matching and they were not. Customer service was very nice and is sending me out new cylinders with matching keys. Otherwise it looks like a good solid lock. I definitely recommend, plus I prefer to buy from a small family owned business then a big box store. Hope this review is helpful.

Thank you!! Lockset showed up just as I had asked for. No adjusting or reversing necessary. Will definitely use you again!!

I received what I needed. Which I am happy about, took a little longer than expected to receive.

I ordered a deadbolt Jan 18th 2022 2 days later on the 20th it was awaiting shipment today is the 24th it’s still awaiting for shipment I called and they told me it was still waiting to be received I am going to try this process again as I have to cancel my order do to a design Failure for the Deadbolt I was ordering the Abloy Protect 2.

Worked as it should. Ordered wrong at first I called an the lady I talked with was very nice help me get what I needed. Great service pretty fast shipping also. Very Happy

Perfect fit. Timely delivery. A no fuss replacement for a broken mortise lock.

Order arrived as advertised with the right number of keys.

Did not receive the shipment which was ordered Dec 17 2021. Have sent notification to Security lock supply, and have not received any response or acknowledgement from them regarding email which was sent to them.

I placed an order on November 21, 2001. It is now Novemeber 30th and my order status is still in awaiting shipment status. You found the time to send me an email to review your company but can not find the time to send my order. I find this very disturbing. How long does it take to ship a lock? One of the reasons that I chose your company was that other reviews stated fast shipping.
Until I receive my order I have nothing good to say about your company.

Rashad