The booking process was not easy for me as a Ward Clerk but it was straight forward to do. It just meant there was a lot of research for me to do and going backwards and forwards. The transport arriv... Leggi di più
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The team form my first call to the lady being transported to an alternative unit with professionalism and ease. Out first booking had to be cancelled but we eth rebooked without any implications, many... Leggi di più
L'azienda ha risposto
Mark and the plus one both had a respectful manner in the way they dealt with the client and staff on the ward. They waited patiently for paperwork which unfortunately was'nt completed properly. They... Leggi di più
L'azienda ha risposto
really helpful on the phone and ensuring the booking form completed correctly Good communication between team and ward if any delay. even though it is preferred to complete form online, having the... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Exclusive Secure Care Services is a specialist forensic health and social care agency based in Sheffield, South Yorkshire. We offer a wide range of services and professional care of service users in secure environments including: •Highly trained Support Workers / Health Care Assistants •Rapid and Secure Conveyance / Ambulance Transport Team for Adults and Juveniles / Young People nationally. •Independent Living Support for 16+ and Adults •Training provision - specialising in Conflict Management & Physical Intervention Training (MVA)
Informazioni di contatto
4 Midland Court, Midland Way, Barlborough, S43 4UL, Chesterfield, Regno Unito
- 08435236264
- management@securecareservices.co.uk
- securecareservices.co.uk
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Forms sent to incorrect email address.
Fab job as always
Always very professional and polite. Always ensure dignity is provided at all times with the patient.

Risposta di Exclusive Secure Care Services
very prompt and professional response .
Everything about the service I would…
Everything about the service I would consider excellent, from the initial booking, communication and information received about the journey,
The swiftness a team was available and the cost is reasonable.
We will continue to use this service and they are our first choice.

Risposta di Exclusive Secure Care Services
Excellent service from Mel and the…
Excellent service from Mel and the team. They transferred a patient going through a difficult time with the upmost kindness and patience. Thank you
Excellent service
Exclusive staff are always on time and will contact the ward with estimated time of arrival. They always communicate effectively with staff and make the transfer of even the most difficult patient much easier. Exclusive staff always treat the patient with dignity and respect and attempt to establish rapport, putting the patient at ease which ensure a safe and incident free transfer. Exclusive staff are always extremely supportive of the nursing team and when they are bringing a patient to the ward give a clear handover of how the patient has presented in their care.
Having dealt with Exclusive on numerous occasions and having experience of other transport providers I find the service delivered by Exclusive to be the best (both for staff and patients).
The crew members who assisted with a…
The crew members who assisted with a conveyance were very professional, caring, supportive and handled the situation sensitively and calmly.
Need to ensure that the customer has…
Need to ensure that the customer has direct contact with the drivers
Exclusive are always polite and…
Exclusive are always polite and courteous both when booking the transport and also when transporting patients to and from destinations.. Nothing is ever to much trouble and if i have any issues that need resolving with a booking there is always someone there to help . They are also always punctual and ring if they are going to be late due to traffic.

Risposta di Exclusive Secure Care Services
You responded immediately and we did…
You responded immediately and we did not have to wait for a long time for your services. Thank you for your quick response

Risposta di Exclusive Secure Care Services
Reliable and fully effective as always
Reliable and fully effective as always. Will always try for ESCS to help in the first instant

Risposta di Exclusive Secure Care Services
Really exceptional and professional…
Really exceptional and professional service received from todays transport of a patient on Monday. Really professional and efficient team. Very well organised and remained very friendly towards young person we were transferring. Felt incredibly safe and comfortable with the staff. Special thanks to Jo, Liam and Phil. Apologies as I forgot the fourth persons name. However, they were all very professional and a well experienced team.

Risposta di Exclusive Secure Care Services
Great service
Great service. Fast quote and arrived promptly. Reassuring to get a detailed report of transfer so I knew the patient arrived safely.

Risposta di Exclusive Secure Care Services
The team were friendly and professional…
The team were friendly and professional - put the service user at ease

Risposta di Exclusive Secure Care Services
I needed transport for two people and I…
I needed transport for two people and I rang around most of the companies who offer similar services, you guys were the fastest by far. I dealt with Yasmin (?) who was lovely, knowledgeable and got the job done in a timely fashion. I wouldn't hesitate to throw business your way again in future. Thanks!
Always been on point for us.
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