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Valutata 5 stelle su 5

I went to the Hearingbase weekly clinic in Deal 12/2. There I was attended to by Jane. She was very welcoming, efficient and professional. She resolved my problem quickly and thoroughly and I could... Leggi di più

Valutata 5 stelle su 5

Two events the same day-dewaxing treatment in White Cliffs Medical Centre. This process was carried out by the nurse with brilliant skill and also with very caring and with concerned compassion, put... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Following my husband insisting I was going deaf, I booked a test with Hearbase at KIMS and I just had the pleasure of the lovely Hannah telling me my hearing is 20/20. So having spent an easy half ho... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I cannot commend enough the service and after service this company gives. It is perfect! Nicky my ‘person’ has been with me throughout and the aftercare continues 3-4 years later ! nothing seems to... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di apparecchi acustici
  2. Servizio di riparazione apparecchi acustici
  3. Servizi medici locali

Informazioni fornite da varie fonti esterne

Hearbase - Kent's largest independent hearing company


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

316 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(316)

1 recensione negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I went to the Hearingbase weekly clinic…

I went to the Hearingbase weekly clinic in Deal 12/2. There I was attended to by Jane. She was very welcoming, efficient and professional. She resolved my problem quickly and thoroughly and I could not have envisaged a better service.
Well done and thank you Jane.

Jeremy Carey

12 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Hannah at Hearbase Ltd

I started using Hannah at Hearbase Ltd, Evesgate as my current hearing aids were not working as well as I wanted and I knew they needed adjusting.

Hannah adjusted my aids and then I had a 2 week follow up for some tweaks and now 3 months later still really pleased with the service and the adjustments made.

My hearing is now as I would want and would recommend Hannah and Hearbase Ltd at Evesgate.

27 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Great Service

I attended Hearbase at The One Hospital in Ashford, Hannah provided me with clear explanations and guidance during my visits in a relaxed non pressured environment . I receive ongoing support and feel the whole process has been stress free and has provided me with a much improved level of hearing.

20 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

First hearing test ... offered to me foc

I was invited for a free hearing test so made an appointment as I'd not had my hearing tested before. Parking at the venue was easy, which was a bonus. The session was run in a very professional but friendly and informative manner. I was given a print out of my results to take away. I was very impressed with the service and would highly recommend to others.

19 agosto 2024
Non scritta su invito
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Risposta di Hearbase

Thank you for taking the time to leave such a positive review! We’re pleased to hear that your hearing test was both informative and comfortable, and that the process was made easy for you. We’re thrilled to know you’d recommend our services to others. If you ever have any further questions or need assistance, we’re here to help!

Valutata 5 stelle su 5

I attended Ashford One for a hearing…

I attended Ashford One for a hearing assessment having had some difficulties recently. The consultation was conducted by Hannah Bergin in a very professional and thorough manner and has left me with a better understanding of my situation and much reassured. Thank you Hannah!

19 agosto 2024
Non scritta su invito
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Risposta di Hearbase

Thank you for your kind words! We’re delighted to hear that your consultation with Hannah provided you with reassurance and a better understanding of your hearing. It’s our goal to ensure every patient feels supported and informed. If you have any further questions or need assistance, we’re always here to help.

Valutata 5 stelle su 5

Happy Reunion with hearing aids

Following an accident in France my hearing aids were mislaid and I was not reunited with them for nearly a year. By then they needed to be reset and I needed to be reminded how to look after them and make the best use of them. Hannah Bergin looked after everything for me and was a wonderful help. I’m most grateful and am happy to recommend Hearbase

17 agosto 2024
Non scritta su invito
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Risposta di Hearbase

Thank you for sharing your experience with us! We’re so glad that Hannah was able to help you after such a long time without your hearing aids. It’s wonderful to hear that you’re satisfied with the care and support you received. We’re always here to assist you, and we truly appreciate your recommendation. If you ever need anything, please don’t hesitate to reach out.

Valutata 5 stelle su 5

Hearbase.com

I visited Hearbase at their Evegate branch for new hearing aids. I was seen by Hannah Bergin who couldn’t have been more helpful, kind and patient. I would certainly recommend Hearbase.com.

14 agosto 2024
Non scritta su invito
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Risposta di Hearbase

Thank you so much for your lovely review! We’re thrilled to hear that your experience at our Evegate branch with Hannah Bergin was so positive. We’re proud to have such a kind and patient team member who is dedicated to helping our patients. Your recommendation means a lot to us. If you need any further assistance with your hearing aids, please don’t hesitate to get in touch.

Valutata 5 stelle su 5

Phonak app

I popped into Hearbase Bexleyheath without an appointment, on the off chance the audiologist would help me pair my hearing aids with the app. She was more than happy to spend some time sorting out my problem and also went as far as linking my phone with my hearing aids to enable me to receive ltelephone calls direct to my hearing aids. This has made life a lot easier for me. My sincere thanks to the audiologist

13 agosto 2024
Non scritta su invito
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Risposta di Hearbase

Thank you for taking the time to share your experience at Hearbase Bexleyheath! We’re delighted to hear that our audiologist was able to help you pair your hearing aids with the app and link them to your phone. It’s wonderful to know that this has made life easier for you. Your kind words mean a lot to us, and we’ll be sure to pass on your sincere thanks to the audiologist. If you ever need further assistance, please don’t hesitate to reach out—we’re here to help!

Valutata 5 stelle su 5

A special thank you to Sharon at…

A special thank you to Sharon at Hearbase Broadstairs for all her help over the last 2 years from helping me purchase the most suitable hearing aids for me and follow up advice and help at subsequent follow up appointments.I can thoroughly recommend Hearbase Broadstairs.

8 agosto 2024
Non scritta su invito
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Risposta di Hearbase

Thank you for your lovely feedback and for choosing Hearbase Broadstairs! We’re so pleased to hear that Sharon has provided you with such helpful support over the past two years, from finding the right hearing aids to offering ongoing advice at your follow-up appointments. Your recommendation means a lot to us, and we’re here whenever you need us.

Valutata 5 stelle su 5

Ear wax removal

I felt rather nervous going to have ear wax removed from my ear. I was met by Ashley who quickly put me at ease, explained the procedure, the different options and made me feel comfortable throughout the whole experience. At the end she offered advice and I felt comfortable asking her questions.

8 agosto 2024
Non scritta su invito
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Risposta di Hearbase

Thank you for sharing your experience! We understand that procedures can be a bit nerve-wracking, so it’s great to hear that Ashley was able to put you at ease and guide you through the process with care and clarity. If you have any more questions or need further assistance, please don’t hesitate to reach out.

Valutata 5 stelle su 5

Hearbase has been brilliant for the…

Hearbase has been brilliant for the last four years since I've had my hearing aids. Yesterday I was in clinic with Hannah who is a wonderful clinician full of information, advice, listening, and ideas. My hearing aids are very good and easy to use and look after and there is a good service to maintain or repair them when the situation arises. It is quick and easy to contact the company who are always willing to offer help or book you an appointment as necessary. Thank you.

7 agosto 2024
Non scritta su invito
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Risposta di Hearbase

Thank you so much for your kind words and for being a valued Hearbase patient over the past four years. We’re thrilled to hear that your experience with Hannah and the team has been consistently positive. It’s wonderful to know that your hearing aids are serving you well and that you find our service both reliable and supportive. We’re always here to help, and we look forward to continuing to provide you with excellent care.

Valutata 5 stelle su 5

My appointment today with Hannah was…

My appointment today with Hannah was the same as all the others have been which is calming, professional and clear. I have been impressed with the whole experience from start to finish.

7 agosto 2024
Non scritta su invito
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Risposta di Hearbase

Thank you for your wonderful feedback! We’re delighted to hear that your appointment with Hannah was as calming and professional as your previous visits. We strive to provide a consistently positive experience, and it’s great to know we’ve achieved that for you. We look forward to continuing to support you.

Valutata 5 stelle su 5

I cannot commend enough the service and…

I cannot commend enough the service and after service this company gives. It is perfect! Nicky my ‘person’ has been with me throughout and the aftercare continues 3-4 years later ! nothing seems too much trouble for her despite my not buying or spending any more after initial cost. If only all companies were like this and all company reps were like Nicky too !

1 agosto 2024
Non scritta su invito
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Risposta di Hearbase

Thank you so much for your glowing review! We’re thrilled to hear that you’ve had such a positive experience with our service and aftercare. It’s wonderful to know that Nicky has been there for you throughout the years, providing consistent and dedicated support. We strive to offer the best care possible, and your kind words reaffirm our commitment. If you ever need anything, please don’t hesitate to reach out. Thank you for being a valued part of the Hearbase community!

Valutata 5 stelle su 5

A really good service

Hearbase provide a really good service, they are truly professional, very knowledgeable, efficient and friendly.

I have no hesitation in recommending them to others, indeed my daughter and a neighbour have taken up my recommendation.

1 agosto 2024
Non scritta su invito
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Risposta di Hearbase

Thank you for your kind words and recommendation! We’re delighted to hear that you found our service professional, knowledgeable, efficient, and friendly. It’s wonderful to know that your daughter and neighbour have also chosen Hearbase based on your recommendation. If you or they ever need anything, we’re here to help.

Valutata 5 stelle su 5

Personal service

Have used Hearbase for years. A great personal service which puts you at ease every visit

26 luglio 2024
Non scritta su invito
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Risposta di Hearbase

Thank you for your loyalty and kind words! We’re thrilled to hear that you have had a positive experience with Hearbase over the years. Providing a personal service that puts our patients at ease is our top priority. We look forward to continuing to serve you.

Valutata 5 stelle su 5

What a comprehensive test

What a comprehensive test - such a lovely lady who made the whole experience so easy and relaxed. I feel confident that my hearing has been thoroughly tested and am reassured that I will be having regular yearly tests from now on to monitor the small changes which are occurring.

30 luglio 2024
Non scritta su invito
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Risposta di Hearbase

Thank you for your kind words! We’re delighted to hear that you had a positive and relaxing experience with our comprehensive hearing test. It’s great to know that you feel confident in the thoroughness of our testing and reassured by the regular yearly tests. We look forward to continuing to monitor your hearing and provide the best care possible.

Valutata 5 stelle su 5

Expert assistance

Expert assistance given in a friendly & caring manner.
Thoroughly recommended.

19 luglio 2024
Non scritta su invito
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Risposta di Hearbase

Thank you for your wonderful review! We’re delighted to hear that you received expert assistance in a friendly and caring manner. Your recommendation means a lot to us.

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