Seats and Sofas - Machelen Recensioni 384

Accueil et service aux top!
Vendeur Franz très professionnel.

Très bon accueil. Nous sommes impatient de recevoir notre commande 😉

Bij het binnentreden van de winkel werden we geholpen door een vriendelijke jongeman die duidelijk veel wist van de winkel en daardoor onze vragen goed kon beantwoorden.

de keuze is enorm , spijtig da je nergens prijs vind en dit het moeilijk maakt voor de keuze te bepalen van aankoop
de verkoper geeft je wel duidelijk prijzen , bij elke keuze kan je niet vergelijken

Service catastrophique. Mon canapé s est décousu après seulement 3 mois. 2 ans après, 20 mails, 10 appels téléphoniques et plusieurs visites en magasin j ai abandonné. Ils n en ont rien à faire de leur clients.

Accueil agréable prix raisonnable plusieurs modèles et possible de choisir la couleur
dommage pas de livraison possible ou très chère

Très bien reçu, le vendeur a l écoute il a prit le temps pour trouver le salon qui me convient

Accueil agréable prix raisonnable et plusieurs modèles et possible de choisir la couleur

Large choise of sofas of various prices, friendly and helpful staff.

Nous avons été très bien reçu chez Seats and Sofas à Machelen par le vendeur Frank qui nous a très bien conseillé et à été d'une très grande patience.
La qualité du salon est impeccable.
Par contre un petit point négatif mais pas pour Seats and Sofas pour la livraison, il est venu seul mon mari a du l'aider et le lift est venu après et également seul.

Good service

Zeer vriendelijk ontvangst in het nederlands. Duidelijke uitleg. De nodige tijd om rond te kijken. De verkoper Yaniek zeer attentvol bracht ons een tasje koffie. Zeer correcte afhadeling bij de aankoop van een nieuw salon

I liked that the moment we entered when they understood we speak English -Mathias and Emili helped us a lot ! Perfect in English the communication was very easy.We were "new in buying furniture in Belgium" so they gladly helped us with important info and suggestions that helped us make the decision to buy specifically from this shop!They explained everything perfectly and set their service to high standard so we were feeling well treated!

Wij houden er van om in alle rust een weloverwogen keuze te maken. Deze kans kregen we van de verkoper. Als we vragen hadden werden we op onze wenken bedient. Maar als we geen vragen hadden liet hij ons rustig een keuze maken. Dat vonden we fijn deze niet-Amerikaanse agressieve manier van verkopen, bedankt daarvoor.

We bought an expensive sofa two years ago and it came with a hole on it. They told us they were going to order the tissue and call a technician to fix it. It took us one year and a half to have the tissue after going 2 times to the shop and for our surprise we were informed that we had to pay for them to come and even worst now we received an email from the technician that we would have to pay for the service. It is a disrespect! We should have the sofa changed or at least fixed since it was a complain since the day of the delivery.

All of the staff were very helpful, particularly the sales person 'Dave', who was very well informed about all the products sold by Seats and Sofas. He was also very patient as we considered all the options and provided many useful suggestions.
We would definitely recommend him and the store to other people, the range of products is very large and of high quality.

Great staff; really helpful, fast and listening. Would recommend this store.

I bought my sofas in December 2023, I only received them now (April 2024). I payed 3200€, even at this price, you have to pay more for the delivery. Now that the sofas are assembled, I’m totally disappointed, since they are not comfortable at all. I called the store immediately, complaining about the discomfort, the answer was it's because they're new. So...how long do I have to wait to be able to seat comfortably in this sofas? One month, six months, a year?! I don’t recommend this store, the price is too expansive for the lack of quality and comfort, and the waiting time is outrageous. Order number 10297452.