My package was unexpectedly sent back, which was a bit strange. I contacted customer service and got a very quick and friendly response. They helped me straight away and sent my order again without... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Ich hatte mehrere Artikel vorbestellt. Ein Artikel konnte nicht zum genannten Datum geliefert werden. Ich kontaktiert den Shop und erhielt schon kurze Zeit eine Antwort. Wir einigten uns den Art... Leggi di più
Ich habe dort die "Heilung"-Limited Edition Box gekauft. Das Päckchen kam wirklich sehr stabil verpackt und auch mit vielen Schutzhinweisen drauf an! Es war wirklich gut eingepackt in diese extr... Leggi di più
Je ne suis pas du tout fan de leur politique de frais de port que je trouve excessive pour de la livraison en point relais. De plus j'ai une commande bloquée depuis septembre à cause d'un vinyle...je... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great experience
Ordered vinyls and T-shirts multiple times.
Everything arrived in proper packaging and in time.
Ordered hard to find LP from Australia
Ordering from Australia, Ordered a hard to find LP. Item arrived very quickly all things considered, and well packaged. Great stuff.
Un des meilleurs labels..indé
Un des meilleurs labels..indé
Packs cd/vinyl tshirt groupe pas cher
Fantastic service
I do not leave many store reviews but on this occasion i have to.
Serivice was amazing, orderd 2 pretty hard to find LP`s and both arrived in mint conditon and within 3 days from France to the UK
I also talked with customer services to make sure they were in stock first and they gave perfect information, i will certainly use again.
First time buying, totally pleased!
First time buying here and it was surprisingly good. I could not pay using my card, the only payment option I had was bank transfer, so I contacted customer service (expecting nothing tbh) and they gave me a quick solution using PayPal. l ordered 2 shirts and 4 CDs from Benighted and I received the package in 3 days, 3 damn days from France to Mexico, fastest shipping I've had (Impericon, Indie Merch, Nuclear Blast, Emp Online). The CDs didn't have like a special wrapping or something to avoid any damage, but that's not an issue for me. I thought they only offered merch and media for bands from their label, but they offer A LOT of band merch and music/dvds, so I'll be buying again from Season of Mist for sure.
Ich habe dort die "Heilung"-Limited…
Ich habe dort die "Heilung"-Limited Edition Box gekauft. Das Päckchen kam wirklich sehr stabil verpackt und auch mit vielen Schutzhinweisen drauf an! Es war wirklich gut eingepackt in diese extrem festen Karton mit mehreren Schichten Klebeband.
Sehr gut, so muss das bei so einem teuren Produkt sein!
Alles in allem war ich echt zufrieden, es kam etwas später bald geplant, aber der Kundenservice, auch bei mir ein Herr "Guillaume" hat mir stets am gleichen Tag geantwortet-und immer freundlich, da ich ungeduldig war und mehrmals nachgefragt habe.
Fazit: Guter Service, fantastisches Produkt!
Its ok
Its ok
Ordered 3 Cd's they where cheaper than on other sites so i ordered them here. Shipping speed was fine, but 1 of the CD's was damaged, so beware since i'm not the only one with this experience. I don't mind it that much since i got them for a good price, but i won't order here any time soon.
Had very bad experience with them
Had very bad experience with them. I ordered a couple of cd's and a tshirt from them.
A month and a half later the customer service person Gulliaume sent me a message saying that they made a shipment error and my order was sent to germany. He also told me that he gave my name, address and phone number to the person who got my order so that they would send me the order and i should wait another week. He also told me that if I get someone elses order then I should forward it to the rightful owner.
When I pointed out that it is wrong of him to share my details and ask me to sort his shipping mistakes out he started belittling me and refused to give me a refund.
Luckily I had used paypal to pay for my order and got a refund through them.
Never going to use this company to order anything again.
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