Getting fuel delivered no problem.More difficult trying to pay for it.Would like paper receipt.No consideration for older people and any problems they may have in using technology.Sadly that's the wor... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Getting fuel delivered no problem.More difficult trying to pay for it.Would like paper receipt.No consideration for older people and any problems they may have in using technology.Sadly that's the wor... Leggi di più
L'azienda ha risposto
It's such a relief to know I'm always going to have heating and hot water. I pay by direct debit and once every couple of months the i get a automatic top up of oil. Takes the worry of the blue flas... Leggi di più
L'azienda ha risposto
Originally there was a problem. I had only ordered 500 litres but 800 were delivered (my tank was topped up). I hadn’t budgeted for the extra expense. You investigated, you accepted there had been an... Leggi di più
L'azienda ha risposto
Not able to order usual amount (that has been ordered for the past umpteen years). Told it went over my credit limit despite always paying bill on time and in full. Instead of getting delivery in 2 d... Leggi di più
We’re proud to have been providing fuel, lubricants and so much more to Scottish homes, farms and businesses since 2001 and we’re one of the largest oil distributors in Scotland. Our customer service teams and delivery depots are dotted the length and breadth of Scotland. So you can be assured of a reliable local service all year round. From the Highlands to the Lowlands you can trust us to deliver your fuel when you need it most.
Head Office - 1st Floor, Allday House, Warrington Road , WA3 6GR, Birchwood, Regno Unito
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Quick and no hassle experience, I get a tank of heating oil now and again, just time it right for prices due to market volatility. Never any hassle, payment options too. Been using for almost 10 years now. And have never let me down. I have also had emergency delivery and they do their utmost best to deliver ASAP. Brilliant customer service.
You were able to match other companies with price. Especially now when every day necessities are so expensive.
The young woman who took my order was helpful and placed order immediately.
Notification of delivery is fabulous..... we are able to put pets in a safe,secure place.
Driver did'nt leave a Print out receipt of delivery even with my wife asking for one and just came across as being rather Rude so i then had to phone up to ask for it i've never had that problem with any other fuel delivery company and even if i was'nt in they would alway's post it through the letterbox.Other than that it was Okay
Excellent trusted service from the Fort William staff, a credit to the company.
Telephone service excellent and friendly, with communication by text regarding order and delivery equally excellent, with a friendly driver also. So all good.
Ease of online order process and then no contact delivery just means whole process is super easy.
Fantastic friendly and efficient service, from the friendly call handler through to the delivery guys. Have been a customer for years, and wouldn’t change.
So far I have never had any problems with Scottish Fuels. They continue to provide excellent service for my needs.
Excellent service from placing the order until delivery
I phoned one day, obtained the price on the phone and the order was delivered the very next day. Then, the invoice gave me several weeks to pay, which is appreciated, given the sky-high price of heating oil (due to the US Iraq war)
Ordered my fuel on the phone and delivered the next working day great
friendly and polite staff when ordering and also on delivery of fuel.
I was told when to expect the fuel and then updated just before delivery.
Very happy with this experience from ordering to delivery.
Thank you
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