I ordered some protection gear from ScootHQ but received a much cheaper alternative to the one I ordered. I contacted them, arranged a return, and asked for the correct item to be sent or for a re... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Ordered my son new grips for his scooter from ScootHQ.com that he really liked. I noticed that they were not based in the US but in fact "across the pond!" This info did not deter my son so we or... Leggi di più
Scooter was just as good but brake bolt came out after riding it twice and paid extra to have it assembled. I contacted them to tell them about the bolt and they emailed back within a day and said the... Leggi di più
The order process was very easy. I had a few questions afterward which were answered quickly to my satisfaction. As to the wheels themselves, they are a Christmas gift for my grandson and I cannot say... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
ScootHQ.com is for riders, run by riders. The world's most specialist stunt scooter shop, retailing 2500+ complete freestyle stunt scooters, bars, decks, wheels, clamps, forks, grips, headsets, griptape, pegs, breaks & fenders, axles, bearings and bar ...
Informazioni di contatto
Regno Unito
- scoothq.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Never received what I ordered: fraud or incompetence?
I ordered some protection gear from ScootHQ but received a much cheaper alternative to the one I ordered. I contacted them, arranged a return, and asked for the correct item to be sent or for a refund.
... several weeks later and despite several attempts to reach them, I have never heard back from them.
Buyer beware.
Great service
Speedy delivery and item as described.
Excellent service
Excellent service, I ordered a new wheel and grips and they turned up in really good time which made my 15 Yr old son very happy, they went straight on and out he went. Will definitely use them again
Ordered my son new grips for his…
Ordered my son new grips for his scooter from ScootHQ.com that he really liked. I noticed that they were not based in the US but in fact "across the pond!" This info did not deter my son so we ordered it.
Here are a few things that I really loved about this experience: all of the order updates and when it shipped. Unfortunately I didn't receive a tracking number therefore, unable to track it on my own, nor knowing how long until it arrived. I emailed their customer service address listed on the website and expressed my concern. I got a follow up email from a representative the same day and another email with the tracking number and when I should be expecting it! So easy!
I loved the quality of the grips my son ordered. Definitely worth the price and wait!
Thank you, ScootHQ!!!
Delivered on time and great…
Delivered on time and great communication
My son loves the clamp
My son loves the clamp and it irredescense. It fit well, clamps, well does what it says on the tin
Great service speedy delivery - no complaints here.
Great service
Great service - product was dispatched swiftly and arrived as expected... result: a very happy 8 year old vertesi fan
Great product and good price
Great product and good price. Communication was timely. Just let down by a poor courier.
Hermes (as logistics partner) + terrible communication = recipe for disaster
Ordered two scooters as Christmas gifts for our twins and they never showed up! Not surprising as Hermes was the logistics partner. Our experience was terrible communication with ScootHQ - continued voicemail, no response to message and or emails (they stated that this was due to the busy Christmas period) and even when we did eventually make contact with them they failed to take any responsibility. Ordered elsewhere in the end - polar opposite experience thankfully! Only positive is that we eventually got our money back. My company wouldn't last long if I treated my clients this way :(
I have still not received grip tape…
I have still not received grip tape that u ordered for my son xmas present the tracking number from Hermes does not exist I’ve sent 2 mails and no one has replied I want a refund or want to know where my item is
Ordered with the promise of delivery…
Ordered with the promise of delivery before Xmas, emailed to say dispatched on 16th December.... not here for Xmas
Everythin in great order
Everythin in great order. Goods in 100% as in description.
Delay in order but issue resolved quickly happy customer!
Had to chase order and took a while to get hold of anyone, however once through issue resolved quickly, knocked me another 10% off , went out of their way to get the correct scooter delivered quickly and apologised for inconvenience, great customer service happy customer in the end will definitely order again !
Excellent shipping and after sales…
Excellent shipping and after sales support.
Good received in south of France 4 days…
Good received in south of France 4 days after the order, excellent shipping for an excellent product at a very good price...what else ?!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








