Great prices, great quality, great sizing! The quality of the material means the clothes last so much longer and the sizing is always great with plenty of growing room (without being ‘baggy’). The own... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Swift delivery, excellent communication, garment 18-24 month, organic cotton, long sleeve vest. Standout, stunning vibrant colour purple, now washed and dried several times and still looks and feels a... Leggi di più
Super speedy postage each time I have made an order! My most recent over this week was actually delivered before I was expecting it to! Which was amazing as I have left buying birthday presents unti... Leggi di più
Easy to navigate website, good description of yumbox latch repair kit. Emailed to make sure they received the colour request and had a quick and friendly response. It arrived quickly and was easy t... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
ScandiBugs focuses on Scandinavian and Scandinavian inspired children’s clothes and toys which are both sustainable and ethical. Our ethos is to allow children to dress like children and play like children, and we have carefully curated our collections of bold and bright colours and sustainably manufactured toys to reflect this. Our Scandinavian inspiration relates not only to the aesthetic of the products we sell, but also to the Scandinavian style of parenting encouraging independent and open-ended play and outdoor activity. We know how important it is to chose the products which are right for your family; each of our brands has been tried, tested and loved in our own home.
Informazioni di contatto
Suite 2, Gledhow Mount Mansion, 32 Roxholme Grove, LS7 4JJ, Leeds, Regno Unito
- 0113 414 7811
- hello@scandibugs.co.uk
- scandibugs.co.uk
4,6
Eccellente
283 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Lovely shop ran by a lovely family
Lovely shop ran by a lovely family! Always very friendly and helpful even made last minute amendments to my order when I had accidentally selected the wrong size! Shipping and message responses are some of the fastest I have ever received. Overall a very happy/satisfied customer hoping to shop here again soon!
1 settembre 2022
Non scritta su invito
My orders always arrive amazingly fast…
My orders always arrive amazingly fast and I'm always met with outstanding customer service!
1 agosto 2022
Non scritta su invito
My go to online indie shop 💜
Super speedy postage each time I have made an order! My most recent over this week was actually delivered before I was expecting it to! Which was amazing as I have left buying birthday presents until last minute.
As my most local shop I always check here first for items that I’m looking for, especially on duns drop days it’s my go to shop 💜
3 novembre 2022
Non scritta su invito
My order has still not arrived after…
My order has still not arrived after two weeks. Very disappointing. Will be requesting a refund
***Update … finally arrived.
Company had responded quickly. My original rating was too tough. Probably because I was disappointed not to have the garment for Halloween. Sorry scandibugs
3 novembre 2022
Risposta di ScandiBugs
Hi Fiona
We’re really disappointed to see this 1* review! We feel it’s a little unjustified.
I can see you ordered Monday 24th October selecting standard second class post and your item was despatched the same day. You contacted us on Monday 31st October to let us know your order hadn’t yet arrived and we replied the same day with the following email:
" Thanks for getting in touch and thank you for your order! I’m sorry to hear that your item has not yet arrived.
I can see that your order was shipped on Monday 24/10 via Royal Mail. As I’m sure you are aware, there was a national strike by Royal Mail workers on Tuesday 25/10, so it’s likely your item has been delayed a little due to the backlog caused. I appreciate this is frustrating, but it is outside of our control.
Royal Mail require us to wait 10 working days (inclusive of Saturday) before they consider an item “lost”, this will take us 8/11. If your order still has not arrived by this point, please let me know but I suspect it will arrive shortly.
My apologies again for the delay and your order should be with you soon.
Kind regards,
David "
The vast majority of our standard orders do arrive within two working days but sometimes we do unfortunately experience delays. I realise it’s disappointing you didn’t receive the vest as soon as you’d hoped, we strongly advise customers to consider the ‘Express 1-2 days’ upgrade (for a very reasonable £1 charge 😊) or our competitively priced Guaranteed Next Day option for those deliveries where timing is crucial.
As we hadn’t yet received a reply to that email it’s really disappointing to see a review like this. As a small family business customer service is incredibly important to us and we operate mainly based on word of mouth.
As mentioned in David’s email above please do get back in touch with us if you haven’t received your order by 8th November and we'll process a full refund straight away.
Many thanks
Lizzie @ ScandiBugs
Amazing service
Prompt delivery. Slight issue with the product so contacted the company. They sent a brand new one immediately.
Fabulous service!
29 settembre 2022
Such a lovely company
Such a lovely company. Very prompt when answering enquiries and super speedy delivery!
1 ottobre 2022
So easy to order from website
So easy to order from website. My lunchbox arrived promptly and in good condition. Perfect for my child to go to nursery with.
9 settembre 2022
Absolutely amazing service
Absolutely amazing service! I accidentally purchased the wrong item so emailed ScandiBugs to see if I could change it before they dispatched the item. Lizzie emailed back very quickly and said that she would change the order and as I live locally they will personally drop it off when it was convenient for me. Brilliant service
21 agosto 2022
No problems here!
No problems here. I was struggling to find the sizes I needed for my girls’ dresses from other indies, for the autumn Duns launch, but Scandibugs had them all so I was very pleased!
Beautiful order, very fast dispatch and quick delivery! I will definitely be shopping here again! Thank you!!
25 agosto 2022
Excellent customer service
Excellent customer service. Super fast delivery and an easy to use website thank you 😊
4 settembre 2022
Excellent service and gorgeous items
Excellent service and gorgeous items. Seller friendly and responsive.
4 settembre 2022
Super great products great website good…
Super great products great website good prices super fast delivery
1 settembre 2022
Lovely doll
I have ordered 2 of these dolls for my granddaughters. They look lovely and were beautifully packaged .
As one has only just been given and the other has yet to be I cannot yet vouch for their longevity but so far I am very happy with my 2 purchases.
13 agosto 2022
Excellent Service
My order came very quickly even though the item had to come directly from the supplier to my address and kept informed of the process. Marvellous service, will use again definitely.
11 luglio 2022
Great product.
9 luglio 2022
Beautifully made dolls
Beautifully made dolls - so tactile and easy for little hands to hold. And no plastic. First rate!
8 luglio 2022
These rag dolls are wonderful
These rag dolls are wonderful. They are made beautifully and even some of the clothes can be removed. They are much loved by the children who have received them. Very cuddly and a good size. I also received it very quickly. A very good buy and service, thank you very much
6 luglio 2022
Amazing service!
I have placed a few orders with Scandibugs and highly recommend. The website is really easy to use, great photos and descriptions of products and setting up an account was straightforward. I was so impressed that my order arrived the next day and was beautifully packaged!
29 giugno 2022
Non scritta su invito
We have ordered from ScandiBugs a few…
We have ordered from ScandiBugs a few times and have always been very impressed with the service and the quality of the goods.
I love the fast dispatch and the wrapping of the items is always beautiful.
Our favourite items so far have been the vests (lovely bright colours) and the Ticket Sensory blocks. They are great entertainment for both my baby and toddler.
28 giugno 2022
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.