Scales Plus Recensioni 

1099
•
TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Ordered a digital bench scale for my shop and Scales Plus had it to me in about three days. It was accurate right out of the box and the guy I emailed about the power adapter answered the same day. Ea... Leggi di più

Valutata 5 stelle su 5

We need accurate scales for our business. The scales we have purchased here have always been accurate and the highest quality at good prices. We had purchased scales on amazon and they did not accura... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great selection, page clean and easy to navigate, and the scale that I picked shipped fast. Scales Plus also got in touch after order confirmed, to ensure we were happy with the selection and shippin... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

I paid for priority shipping but did not receive the item until a week later. I did not receive a refund. I am sure they have the best intentions but they are resellers, without inventory. Shipping is... Leggi di più

Dettagli dell'azienda

  1. Fornitore di bilance
  2. anche in
  3. Servizio di riparazione di bilance

Scritti dall'azienda

In the years since our beginning as a bargain supplier, we have grown into a full-service solution for everything weighing – and it’s time for our name to reflect that. As Scales Plus, we remain committed to providing the same hands-on support, product and industry expertise, and friendly partnership you and your business have come to expect – and more. For businesses in manufacturing, cannabis, laboratory environments, and beyond, we are here to serve as your professional provider of everything scales. We offer an extensive inventory, in-house calibration and repair, and free lifetime technical support for any scale – whether we sold it to you or not. We specialize in custom system development to ensure you always receive the right solution for your business, even if we have to create it. From scales and balances to moisture analyzers and calibration weights, we take time from day one to understand your needs and to make sure you can weigh what you need to weigh both efficiently and affordably. Welcome to Scales Plus – where quality and service always tip the scale.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(1099)

52 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Perfect scale

Perfect scale. I was able to change from grams to oz. The standard I bought for 1oz measured 1.0oz perfectly accurate. I can use this to buy and sell jewelry. Unit runs off of battery or AC to DC wall transformer. Unit was shipped out quickly. This company is extremely reputable.

2 maggio 2025
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Risposta di Scales Plus

Thank you for the great review! We appreciate your business!

Valutata 5 stelle su 5

Have been looking for a certified scale…

Have been looking for a certified scale to use fishing with no luck. Scale works great and service was easy and fast will definingly recommend to anyone.

Thanks for great service,
J Lusk

2 maggio 2025
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Risposta di Scales Plus

Thank you for the five star review!

Valutata 5 stelle su 5

Amended Review

Needed a new commercial kitchen scale, and purchased this model at the sales person's advice. The tare feature will only work 2-3 times and then no longer unless you shut down the scale and restart it. Also, it often will not switch from pounds to ounces unless, again, you shut it down and restart it. Furthermore, the electric plug is an EXTREEMLY poor design. It plugs in straight up from the bottom, so when the scale is on the table, the cord is bent at a 90 degree angle and the weight of the scale is resting on the cord at that angle. Eventually the cord is going to break and I will have to buy another.
Amended 6/5/25 After the above poor review, the scale company reached out to me stating the issues I was having with the scale were unusual, and felt I may have received a defective product. They offered to ship me another scale, and pay for the return of the original scale. I received the new scale a week ago, and it works beautifully! Could not be more pleased with the product. Additionally, I would give the company 10/10 rating for customer service as they were the ones to reach out to me and offer the replacement. Thank you so much!!!

10 aprile 2025
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Risposta di Scales Plus

Hi Chase,

We’re truly sorry to hear about the issues you’ve experienced with your CAS S2000JR-60L. It sounds like you may have received a defective unit. As far as the plug design, we will pass that feedback on to the manufacturer.

Please reach out to our customer support team at returns@scalesplus.com, and we will be happy to assist you with a warranty claim or refund. Your satisfaction is important to us, and we want to ensure you receive a fully functional and reliable scale.

Thank you!

Josh Mosher
Customer Service
Office: 616.622.2100

Scales Plus
A2LA Accredited ISO 17025:2017
CAGE Code 9HUS1
josh@scalesplus.com

Valutata 5 stelle su 5

scale experience

I received a new scale that was defective when i unpacked it. Probably broken from rough handling during shipping. Called customer service and they sent me a new scale. It works fine.

14 aprile 2025
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Risposta di Scales Plus

Thank you for the five star review! We appreciate your business!

Valutata 5 stelle su 5

Customer service reached out to tell me…

Customer service reached out to tell me that the part I was ordering had been discontinued. They were able to steer me to the replacement and upon my approval they updated the order. A lot of places would have just stopped at telling me the part was discontinued.

10 aprile 2025
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Risposta di Scales Plus

Thank you for the five star review! Glad we could help!

Valutata 3 stelle su 5

Price was good, availability caveat emptor...

Price was good, but it's not obvious that they don't stock some of what they sell. I ordered a 100g calibration weight and it took a fair while to come because it turns out it was being drop shipped by a third party. I wish they'd been more upfront about that...

23 aprile 2025
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Risposta di Scales Plus

Hi James,

Thank you for sharing your feedback. We’re glad you found our pricing competitive, but we’re sorry to hear that the delivery time didn’t meet your expectations.

At Scales Plus, we offer a wide range of products, some of which are shipped directly from our warehouse while others are drop shipped from our trusted partners. We do this to provide a larger selection and faster delivery options whenever possible. We understand that the distinction between stocked and drop-shipped items wasn’t clear, and we appreciate you bringing this to our attention.

We’re actively working on improving how we communicate product availability on our site to make this more transparent. Your feedback is valuable in helping us enhance our customer experience.

If you have any further questions or need assistance with your order, please don’t hesitate to reach out. We’re here to help.

Thank you again for your honest review and for choosing Scales Plus.

Thank you!

Josh Mosher
Customer Service
Office: 616.622.2100

Scales Plus
A2LA Accredited ISO 17025:2017
CAGE Code 9HUS1
josh@scalesplus.com

Valutata 5 stelle su 5

Scales plus had various scales in stock…

Scales plus had various scales in stock that I required for my new business with thorough specs, certifications, and appropriately highlighted alternative options so I was able to make an educated decision without searching elsewhere.

22 aprile 2025
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Risposta di Scales Plus

Thank you so much for the five star review! We appreciate your business!

Valutata 5 stelle su 5

Everything was timely and as…

Everything was timely and as advertised. I was kept informed along the entire process from purchase to delivery. Whole process was easy.

7 aprile 2025
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Risposta di Scales Plus

Thank you for the five star review Matthew!

Valutata 5 stelle su 5

I have used your scales before

I have used your scales before. After 40 years of service my old scale gave out. I had a hard time finding what I wanted. I got the old one from Blue Press and they didn't seem to carry it anymore. I finally googled your company name and found your website. It seems that my old scale was a little more substantial than the new one. Also, the older scale was easier to fine tune the balance. Overall, I am satisfied with the new scale anyway.

9 aprile 2025
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Risposta di Scales Plus

Thank you for the five star review!

Valutata 2 stelle su 5

Still have not received order:(

Still waiting on order:(

24 marzo 2025
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Risposta di Scales Plus

Hello Dave,

We were notified of an issue with our review emails being sent before the orders were fulfilled. This has been resolved. I show that your order is expected to ship on 06/16 due to back order. We apologize for any inconvenience!

Valutata 4 stelle su 5

great customer service

All the team members I interacted with were helpful and made the process painless.

3 aprile 2025
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Risposta di Scales Plus

Thank you for the review!

Valutata 5 stelle su 5

Pricing

Affordable and accurate.

13 marzo 2025
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Risposta di Scales Plus

Thank you for the five star review Jose!

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