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Scopri cosa dicono le persone

Valutata 1 stelle su 5

If I could, I wouldn't even give them a full star. Terrible customer service, it's impossible to contact them and address issues properly with a human. I was charged $250 for an apartment lease that e... Leggi di più

Valutata 1 stelle su 5

Horrific company. They will approve landlord claims without contacting you first and without the slightest bit of verification. They approved a carpeting charge without verifying age and cost of origi... Leggi di più

Valutata 5 stelle su 5

We had the absolute pleasure of seeing " Much Ado About Nothing"outdoors at the beautiful Linbrook Heritage Estate in Trinity. The setting was perfect as was the play. The acting was superb and en... Leggi di più

Valutata 5 stelle su 5

Rhino has been so helpful for me financially!! I'm a graduate student working Fulltime and working nights part time to make ends meet. Rhino helped me financially when it came to my security deposit b... Leggi di più

Dettagli dell'azienda

  1. Compagnia assicurativa

Scritti dall'azienda

Rhino replaces cash security deposits with an affordable insurance that renters buy on behalf of the property owner.


Informazioni di contatto

3,0

Nella media

TrustScore 3 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,0

Tutte le recensioni

(1715)

35 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

LMAO This company is one of the largest…

LMAO This company is one of the largest scams going. You get absolutely nothing in return for your monthly payment. When you move out of a rental, Rhino just forwards the amount the landlord wants to you directly. The thousands you paid in monthly premiums do not go towards the amount they forward onto you, at all. Scam! Run from this company.

28 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

terrible company for property managers

terrible company for property managers. Terrible service. No answers from their reps. They will ask you to provide supporting documents or screenshots for the issue you are inquiring about. Then they will go silent, and when you follow up they will tell you again to send a screenshot so they know what you are referring to and again go silent. Ive been stuck in this loop for weeks with them and they have then responded saying i "refused" to give them the information. Then I will forward the clear screenshots Ive provided and then again silence until you follow up and then again they have no idea what you are referring to. GASLIGHTING. The Guarantors is amazing, no one should have to put up with this service.

16 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

No help

RHINO’s claim is they’ll be a lease guarantor. Not true. I was denied at my apt. management company after filling out an app. I was then told by management to go through RHINO to get help. I filled out the questionnaire & was told NO! I used RHINO because my son won’t be a co-signer on my lease but he’ll still make sure he’s helping to pay rent. What a fake RHINO is!

3 gennaio 2025
Non scritta su invito
Logo di Rhino

Risposta di Rhino

Hello Patti,
Thank you for reaching out. We understand that you were looking to use Rhino as a guarantor, however all Rhino policies must meet our underwriting and approval criteria. We apologize that we were unable to approve you at this time.

Valutata 1 stelle su 5

I moved out of my apartment a year ago…

I moved out of my apartment a year ago and just noticed I was being g charged 100 for rhino insurnace on a apartment I no longer lived at I never signed a lease agreement. Most likely will be going toa. Lawyer as they do not respond to email or calls

3 gennaio 2025
Non scritta su invito
Logo di Rhino

Risposta di Rhino

Hello Tylor,
Thank you for contacting us. We apologize for any inconvenience that has been caused. Upon review, I see that you have spoken to our customer support team regarding the cancellation of your policy. If you have any further questions, please respond directly to that email, and someone will be happy to assist you.

Valutata 1 stelle su 5

I moved out of the apartment and ended…

I moved out of the apartment and ended up being charged for another full year of the insurance even though I canceled it! You're better off paying the security deposit to the rental company than going with this bunch of crooks.

10 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Good Luck getting anyone to help you

Good Luck getting anyone to help you. I emailed them over five times with no answer. We have to pay again every year, and this year, it's $600 more than the past two years with no explanation. This is ridiculous.

Reply...All of my inquiries have been sent through the chatbot..No Reply

25 novembre 2024
Non scritta su invito
Logo di Rhino

Risposta di Rhino

Hello Michelle,
Thank you for reaching out. We apologize that you are having issues reaching us. Please note that our customer support team does not have a direct email address so you may be using an outdated source to reach us. You must reach out via our support inquiry option on www.sayrhino.com. We look forward to hearing from you.

Valutata 5 stelle su 5

A special love story

In 2023, Rhino played an essential role in my perfect love story. After reconnecting on my birthday ten years, my college sweetheart and I decided we wanted to shorten the distance between us and relocate to a new city and state. Although we saved and prepared for what felt like forever, we were hit with a curve ball along the way. Due to our credit, the perfect townhome we found would not accept us moving in without a month in advance deposit of nearly $1800. This completely threw us for a curve as we almost had to postpone our move and put a pause on what we worked so hard towards. Luckily, our leasing agent told us about Rhino and how the company may be able to help with this matter. Rhino allowed us to pay a small fraction and a week later, we were traveling from California to Kansas City, MO. We will forever be grateful for the assistance Rhino provided us to help make our fairytale possible. Now after a year later, I am happy to say we are engaged and planning our wedding. Thank you, Rhino!

5 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Rhino takes the cha-ching sting out of renting

I never knew about this product/service until it was offered by my rental management at the Terraces of Elk Grove and much easier on the wallet than coming up with a deposit and however many months are required. Grace and Caitlyn @ Rhino customer service answered all of my questions and the website was easy to access and use.

15 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

When in Need of help seek Rhino

I was in great need of help with my deposit at my new apartment I was working two jobs and still did not have enough to make the deposit I was told about Rhino quickly accepted me and help with my deposit it was a great relief I have told numerous friends about my experience with Rhino and encourage them to seek help with right now when getting a new apartment it is a great company

4 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Rhino is incredible!

Rhino has made our situation with rent doable for the past year. Their flexibility is unmatched - especially in this economy! Plus, we just had a baby a couple months ago & the flexibility has been wonderful due to our limited income during that time. Rhino is a true blessing!

4 novembre 2024
Non scritta su invito

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