Savoy Timber Recensioni 834

TrustScore 4 su 5

3,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 1 stelle su 5

Customer service a complete shambles! 19th May order placed with a 7-10 day delivery window. 21st May email received confirming delivery date Friday 5th June. 3rd June email received to say o... Leggi di più

Valutata 5 stelle su 5

I read some of the negative reviews and got nervous about ordering. I called the number - they confirmed my items were in stock and would be delivered within 7 to 10 days. Delivery was pricey - cost m... Leggi di più

Valutata 5 stelle su 5

Looking for decking suppliers on the interweb and came across Savoy Timber who supplied full decking kits, much easier than piecing parts together and having to work out what’s required. Ordered three... Leggi di più

Valutata 5 stelle su 5

Carl from Savoy timber in Wigan dropped off our order and was so good. Asked where we wanted it to be put so not in our way. Very happy helpful guy who made sure our order was correct and exactly wher... Leggi di più

Dettagli dell'azienda

  1. Negozio di bricolage

Informazioni fornite da varie fonti esterne

Savoy Timber are a UK leading supplier of internal & external oak doors, timber decking and worktops. Fast nationwide delivery. Savoy Timber - DIY Made Easy!


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

834 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 55% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Time wasters - lost day off work waiting for a delivery.

Order placed on 14th March online for 4 fence panels - the order confirmation stated delivery within 7 days. Waited for two weeks before calling their main sales number to be advised I would need to speak with the Wigan branch. Tried contacting Wigan by email and phone - they don't appear to respond to emails and never answer the phone. I left it another two weeks before logging a dispute with Paypal. Coincidently, I then received a call 3 days later from Savoy to confirm the panels would be delivered 15/04/24 - I received an email confirming delivery was booked after the call. Great! Day booked off work to wait for the delivery to then receive an email at 12.27pm on the day of delivery to confirm a refund was being issued! Annual leave day off work wasted and panels have now been ordered from another supplier which will be another day off work. I will not be using or recommending Savoy Timber again.

15 aprile 2024
Non scritta su invito
Valutata 3 stelle su 5

Didn't deliver everything in my order

Didn't deliver everything in my order. They forgot to load it on vehicle. Spoke to them said they will deliver it at a later date or I can pick it up? Why should I waste my fuel and time to do something they where incompetent to deliver in first place? They offered a refund but still its unacceptable so now I've got to sort the other stuff myself to get the job completed. Not very good should double check deliveries before they leave. Customer service are good tho just let down by everything else.

12 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Local Company Offering One Of The Best National Prices Combined With 10/10 Local Service

Spent considerable time searching online for 6 internal doors, first decision was to buy branded doors rather than imported doors, second decision was to choose Deanta Doors due to manufacturer guaranteed 16mm top and bottom trimming

Savoy Timber were one of the cheapest online suppliers for Deanta Doors combined with £15 local delivery. friendliness from pre-order through to delivery of order inside house.

4 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Dave the delivery driver was brilliant...

Good communication from the staff with some delays to my delivery - some mine, some suppliers. Must note the delivery driver, Deve, was brilliant - very courteous, accommodating, polite and around very professional. A good experience - thanks

12 marzo 2024
Non scritta su invito
Valutata 2 stelle su 5

I purchased an oak Ely bifold door

I purchased an oak Ely bifold door, initial appearance seemed pretty good until I went to fix the hinges and discovered that the doors core is made of chipboard, so I doubt it will be hung for very long, @£275.00 delivered I feel somewhat ripped off and no doubt I could have purchased a chipboard door (if that was what I wanted) for a fraction of the price. Lesson learnt this will be the one and only purchase from this company.

31 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Fantastic company with high end fences!

Fantastic company. Good communication when speaking on the phone.
Fences arrived today and they look very high end. The cost was very low for a custom made panel and x3 standard sizes.
The delivery driver was lovely “James” and carried the fences straight to my garden. Will be using them again in future!

10 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Delivered on time and with care

Delivered on time and with care.
Dave, the delivery driver is a credit to the company (Savoy Timber)
He is very helpful and respectful guy.
With regards to the product, I am very satisfied.

9 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Great service

Great service. Dave was very helpful and gave good advice on fence panelling. Would use Savoy Timber again in the future and will recommend to others.

17 dicembre 2023
Non scritta su invito

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