The team was very professional. All questions were answered and no pressure to purchase. This is our first sauna purchase and we researched vendors extensively ultimately deciding on SaunaKits. Ou... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Matthew Adriano was fantastic to work with as I explored and honed in on the right electric sauna stove for my planned needs. Unfortunately, I have had to put the project on hold for now, but througho... Leggi di più
I was THRILLED with my experience buying a sauna heater, control kit and stones from saunakits.com (formerly Nordica Sauna). From the first phone call through delivery, they gave me personalized servi... Leggi di più
Fantastic last mile driver! He clearly had a lot of experience, had no issue making a tight reverse into our driveway and getting close to the garage. Then he expertly maneuvered the fork lift and c... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
SaunaKits.com (formerly Nordica Sauna) is America's Most Trusted Sauna Store offering thousands of products including indoor and outdoor saunas, infrared saunas and sauna heaters. All from industry leading brands you know and love.
Informazioni di contatto
Ha risposto al 25% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great Company
Every part of my phone contact excellent as every question was answered with true professionalism and gave me the confidence to order without hesitation-thank you !!!
Great team!
The entire team at Nordica are professional and very helpful. They quickly assist to resolve concerns and questions. Krizza was especially helpful!
Good morning 🌞 everyone
Good morning 🌞 everyone
How a great day 😊
Nordic’s customer service has been outstanding
Nordic’s customer service has been outstanding. I was using my FSA funds for the sauna and customer service responded quickly and with a very friendly attitude to my many many questions, in both text and email. Special shout out to Karizza, Eric and Matthew.
Everything is incredible
Everything is incredible, easy to assemble and it feels amazing. Quality wood and great design, it gets real hot at 135 which is enough for a sauna like this. Price is right on point for the quality. From ordering with Eric P to shipping and setup and using. Greatest service possible.
18 wheeler or Freight Train, that is the question
Once I figured out my Sauna was traveling by train to PA from CA, the stops made much more sense. The shipper was super helpful, and the driver was outstanding!
The Sauna itself war perfect. One note for those who are purchasing a 3+ person Sauna, the front panel with glass is quite heavy. You are going to need more than a husband and wife to lift it and hold it in place.
Once the unboxed parts were pre-positioned where we wanted it set up, it took 30mins to set it completely up! Lovely!
Appreciate the different modes of communication
I appreciated that the team reached out multiple ways, and was able to communicate in my best mode (text). Also, Matthew was great providing details on differences with the heaters and providing me quotes that we were able to review.
Left a message...They called me right…
Left a message...They called me right back. Got the info that I needed and placed my order!
Eric chat support was amazing
Excellent Service
Eric P. Was incredible and the service is top notch. Buying my second sauna today.
The knowledge and helpfulness of the…
The knowledge and helpfulness of the people, John Adams, the sales manager was nothing short of amazing in helping us figure out the best option. Their products are amazing, they sell quality products period!
Customer Service is good
Customer Service is good, John helped me know what I wanted
I would like to thank John Adams
I would like to thank John Adams, his service top shelf. He made me feel that i was in good hands, and that I will be more than happy with my sauna. thank you John
Great customer service
Great customer service. Provided detailed product information and options that I had been researching for multiple months 10-14 months. I was going to purchase from another company. The man I spoke to when asking for questions changed my choice to Nordica.
The team at Nordica goes above and…
The team at Nordica goes above and beyond I placed my order. They kept me updated every step of the way it arrived. There were no issues with anything, and I couldn’t be happier with my experience to date. I’m a proud owner of an ice bath and sauna from them
John was great to work with
John was great to work with, patient with all the questions I threw at him and responsive to figuring out the best sauna to meet our needs.
Knowledgeable and Courteous
I was considering purchasing the finnmark fd2 sauna and was looking for some advice.
I was lucky to talk with Eric who was very knowledgeable and patient. He shared with me information no other store did.
Very professional.
Matthew was very helpful and friendly…
Matthew was very helpful and friendly on the phone. Answered all my questions. Can't wait for delivery of my sauna and start using it.
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