Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Charge $300+ for annual physical lab exam, which is preventative care and is required by federal law to be covered. Fight tooth and nail to not pay out the fees and betting on us not having the reso... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

If I could submit a 0 I would in a heartbeat!! Sana is the WORST insurance company by far! I called ALL 153 doctors in my area. Majority of doctors are pediatrics. The remaining mostly were retired, n... Leggi di più

Valutata 5 stelle su 5

This insurance costs HALF what my BCBS did and covers more. My prescriptions went from $100/mo to $20. That alone is worth the switch. But, there's more! My co-pays are lower and Sana covers every doc... Leggi di più

Valutata 5 stelle su 5

We've been a part of many healthcare plans, but no one compares to what we've experienced with Sana. From timeliness of claims to working with us when claims are denied to get us the maximum benefit,... Leggi di più

Dettagli dell'azienda

  1. Agenzia di assicurazioni sanitarie

Scritti dall'azienda

Give your small business great health plans, easy enrollment, and world class customer support.


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

491 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 20% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

6 Years with Sana

We worked with Sana for 6 years and had a very good experience with the company. We would have loved to continue with them, but the increase in premiums was almost 50% from the prior year and we just couldn't justify that much of an increase.

31 dicembre 2025
Valutata 4 stelle su 5

Good Service and Coverage, but Still Growing in Recognition

We had a positive experience with this health insurance company. Although we ultimately decided to cancel our policy because another provider offered better pricing, we want to acknowledge that their customer service was always attentive and efficient. The coverage and provider network they offered were also good, and during the time we were with them, we did not experience issues with claims or general support.

The only area for improvement we noticed is that the company is not yet very well known, which sometimes caused minor delays or confusion when visiting certain doctors’ offices, as not all of them were familiar with the insurer. However, once clarified, everything proceeded smoothly.

Overall, it is a company that provides good service and a courteous experience. If they continue to grow their brand recognition and expand their network, they will certainly be a strong option in the market.

31 ottobre 2025
Valutata 1 stelle su 5

After just 9 months of having a group…

After just 9 months of having a group policy for my company SANA dropped our coverage.

SANA also denied medical benefits that I was used to getting with my secondary insurance I carried personally.

Not recommended unless you want to check the box on instance benefits. Expect to be disappointed if there are claims.

30 settembre 2025
Valutata 1 stelle su 5

Horrible

Horrible, nothing is covered, there are tons of loopholes that will cost you money. Just save your self money and spend on a better provider and coverage.

24 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Visited this insurer and had a very…

Visited this insurer and had a very poor experience. In my case, bills were left unpaid for weeks despite multiple follow‑ups by phone and email. Calls were rarely returned, and promised callbacks did not happen. Based on this experience, trust and responsiveness felt unacceptable. Strongly recommend staying away and choosing a different insurance provider

8 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

The worst insurance company by far that…

The worst insurance company by far that I’ve had. Unbelievably high monthly premiums with an exorbitant deductible.

They could only find two (what they considered) a primary care physician…which was an urgent care and Minute Clinic in CVS.

Needed lab work done and Quest had never heard of Sana. I went to Lab Corp since they have a relationship with them. Both said it would cost over a $1,000 because of my deductible. ZERO of my current doctors had not heard of them. Needless to say, I did not go to the doctor for the two years I had them.

The worst!

7 luglio 2025
Non scritta su invito
Logo di Sana Benefits

Risposta di Sana Benefits

Hi Theresa, 

Thank you for your invaluable feedback. I'm sorry to hear you've had a frustrating experience with your Sana Coverage. If there is anything we may assist you with, please let us know. We are here to help!

Valutata 5 stelle su 5

A review from someone who actually did the research

What most people fail to realize is that Sana Benefits is a broker for additional health plans (featured on the front of your insurance card) , and the largest benefit they offer is the availability of their additional care partners. I am entering my second year with Sana and have no complaints. My prescriptions are handled, my healthcare equipment is handled, the free weight loss consulting and mental health services are excellent as well. I truly believe most of the negative reviews here are from people who don't understand the services they have available to them.

1 aprile 2025
Non scritta su invito

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