Saltwaterfish.com Recensioni 5201

TrustScore 3 su 5

2,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 2 stelle su 5

I thought they were a great company back around 2000. They sure have disappointed me recently. Compare their prices with other livestock e-commerce sites. SWF is exceptionally high. This is no... Leggi di più

Valutata 5 stelle su 5

I ordered a Dwarf Flame Angelfish, Blonde Naso Tang, Royal Gramma, and a Male Melanurus wrasse. Picked them up at the prearranged fed ex hold location the next morning. My new arrivals came very well... Leggi di più

Valutata 1 stelle su 5

You ship fish in tiny tiny bags and they simply suffocate by the time they arrive. This happened twice and is simply cruel! You may have saved a few dollars on shipping but you’re ruining the hobby fo... Leggi di più

Valutata 5 stelle su 5

Fourty years of fresh water and marine aquariums has taken me to many suppliers, some good and others were a rip off but dealing with the folks at Saltwaterfish.com has been exceptional. Great qualit... Leggi di più

Dettagli dell'azienda

  1. Negozio di animali

Informazioni fornite da varie fonti esterne

Saltwaterfish.com is your choice for the best Marine Fish, Corals, Invertebrates, Live Rock and Supplies. Saltwaterfish.com also has Forums, News, and Advice for saltwater fish hobbyists. With a 15 Day guarantee and over 18 years in business, saltwaterfish.com is the place where hobbyists go for quality marine life.


Informazioni di contatto

2,9

Nella media

TrustScore 3 su 5

5K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 2 stelle su 5

Many things went wrong

Many things went wrong. Period.

First I ordered 5 gobies. In one bag that marked had 3 gobies inside, I only got 1. So I filed a request for missing items. They automatically texting told me come back in a few days.

Next for the Anthias I ordered. It was thin/malnutrition down to like a piece of paper. It died after the 1st day in my standalone tank. I wish this site allow me to upload picture so I can show how skinny the fish is when it arrives.

In both cases above, I have to wait 3 days to see if they will pay for the deceased fish.

Overall, I think while they give out lots of freebies but you need to think about quality of fish you are getting. How many really arrive in good condition and how many make it in the next few days. Then the hassle and turn around time on filing claims (assume they will take your claim)

26 settembre 2022
Non scritta su invito
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Risposta di Saltwaterfish.com

Thank you for your review and feedback. This issue was a miscommunication and a replacement order is shipping out today. We hope that you will reach out to our customer service team again if there are any issues with future orders. We are available by chat, email, and phone. We sincerely appreciate your business.

Valutata 5 stelle su 5

A dependable company

This is the 3rd or 4th time I placed an order with Saltwater Fish. They have a wide variety of fish, clean up crews and tank accessories. A lot of sales. They also stand behind what they sell. I would highly recommend.

28 settembre 2022
Valutata 4 stelle su 5

I had a bit of trouble trying to make…

I had a bit of trouble trying to make an account, but that was probably more my fault. I'm not great with technology. I finally got it and made my purchase, my fish are due to arrive on 9/27/22. I chose the Fed-X building to pick my fish up at so they aren't in truck for who knows how long.

23 settembre 2022
Valutata 1 stelle su 5

Ordered snails that were all dead fixed…

Ordered snails that were all dead fixed with a store credit then ordered coral and arrived dead and they were so generous to give me a $10 credit after all the shipping I paid for dead stuff. Thanks saltwater fish.com. I’m DONE

13 settembre 2022
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Risposta di Saltwaterfish.com

Thank you for your feedback regarding your experience. Our guarantee policy and use of credit info is listed on our website. Regarding your claim that the coral arrived deceased, I've reviewed the claim, and it was submitted 3 days later and the photo shows a fully intact, leather coral with healthy tissue; however a courtesy $10 store credit was issued for the overall disappointment. As long as the coral tissue isn't disintegrating, it is alive and well, and will extend polyps within a matter of days to weeks depending on the aquarium parameters and water quality.

Valutata 5 stelle su 5

Great fish!

This was the first time I’ve ordered fish online and was nervous. Everything went great and all fish, inverts, and algae were in great shape and doing well. I was aware of the weather when I ordered and wouldn’t do this year round as I live in the Midwest. I would order from them again.

20 settembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Ordered a group of ten blue legged…

Ordered a group of ten blue legged hermit crabs and one gobi fish. Gobi seems healthy, crabs however were all dead/empty shells except for 1. It's possible this was due to shipping but unfortunate. Probably will not order again.

14 settembre 2022
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Risposta di Saltwaterfish.com

Thank you for your feedback. Generally, issues such as this are easily resolved with a quick chat, email, or call to our customer service department. Please consider trying us again in the future.

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