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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Run away from buying the Safetrack wallet. It is a scam. I did not get the product they advertised. The ad said the wallet had a sleeve to place an ID as well as hold up to 20 bills. The product I r... Leggi di più

Valutata 2 stelle su 5

Dealing with the company I couldn't fault to corresponding to receiving the mini wallet, even on the colour change. Due to original choice being out of stock. Just disappointed with the product not w... Leggi di più

Valutata 2 stelle su 5

i found the process of actually buying the product easy. but after sending over 6 e mails to request where the wallet was absolutely not good at all. Nobody got back to me and it took ages, as I b... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Wallet arrived with customs declaration on it, despite the website stating that their wallets are made in the UK. Clearly a lie! If I want something cheap from China, I will order something cheap fr... Leggi di più

Dettagli dell'azienda

  1. Negozio di accessori di moda

Scritti dall'azienda

Wallets with RFID Protection to protect your ID and bank cards from identity theft.


Informazioni di contatto

2,2

Scarso

TrustScore 2 su 5

68 recensioni

5 stelle
4 stelle
3 stelle
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Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

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2,2

Tutte le recensioni

(68)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

My order has still not been delivered

My order has still not been delivered, it was apparently dispatched about 3 weeks ago.
No response to emails requesting updates

11 aprile 2021
Logo di Safe Wallets

Risposta di Safe Wallets

Dear Derek,

Thank you very much for your review and I apologise for the situation. It doesn’t happen very often at all, but our delivery partner informed us they had lost your order. We have now sent your order again.

We have been commended many times for our excellent customer service. In your case, we received your email on Friday at 17:01 to which we were unable to respond during the weekend and our customer service team responded to your email a while ago.

We appreciate your time and review.

Safe Wallets

Valutata 5 stelle su 5

Just perfect

This was what I have been looking for. Cards easily fit into slots and wallet fits comfortably into my pocket.

23 marzo 2021
Logo di Safe Wallets

Risposta di Safe Wallets

Very happy to see we helped!

Safe Wallets

Valutata 5 stelle su 5

I was kept up to date with the items…

I was kept up to date with the items journey through the postal service.
I was encouraged to download the 'shop' app (which I have always previously found useless) but nevertheless did so at this sites recommendation. The app was, as always, useless, but I was kept up to date by referring to the sellers web site and entering the order number.
I received my item a week ago. Excellent service. NB the 'shop' app is still trying to locate my item in the postal system...

22 marzo 2021
Logo di Safe Wallets

Risposta di Safe Wallets

Many thanks for your review Jeff! We do know about the shop app, unfortunately as you already know we aren’t the ones controlling it but we hope it gets better in the future!

Safe Wallets

Valutata 2 stelle su 5

Dealing with the company I couldn't…

Dealing with the company I couldn't fault to corresponding to receiving the mini wallet, even on the colour change. Due to original choice being out of stock.
Just disappointed with the product not what I was expecting. The product itself when opened separated into two pieces which I thought it shouldn't and doesn't feel secure when you put a card in it, as slight movement in your pocket the item separates again. I have now ordered a different one from another company.

15 marzo 2021
Valutata 5 stelle su 5

SAFE STYLE WALLET

Pleased with my purchase, the item has the extra slots (10-slots, rather than the usual 6) and is stylish and compact

15 marzo 2021
Logo di Safe Wallets

Risposta di Safe Wallets

Happy to have provided you with a Safe Wallet you love!

Safe Wallets

Valutata 2 stelle su 5

Recieved wallet good quality,but its a…

Recieved wallet good quality,but its a lot larger than i thought, to big to put in pocket, slightly disappointed. Gave it away.

10 marzo 2021
Logo di Safe Wallets

Risposta di Safe Wallets

Dear Allan,

I am very sorry to hear that. Our smallest wallet is indeed our Vintage Safe Wallet and not the one you purchased. We want to make this right, please reach out to info@safewallets.co.uk and tell them that you received this response and they will send you a complimentary Vintage Safe Wallet which is exactly the dimensions you wanted. Feel free to check it out on our website and let us know if you'd like one to be sent out to you free of charge.

Regards,
Safe Wallets

Valutata 5 stelle su 5

Great product

Received in an efficient and professional manner without hold up or delay! Wallet is sleek, well designed and good to the feel! It feels great in the palm and despite its size, holds more than I need !

10 marzo 2021
Logo di Safe Wallets

Risposta di Safe Wallets

Thank you so much for your amazing review Lambris!

Safe Wallets

Valutata 5 stelle su 5

A great product at a good price

A great product at a good price. Really pleased with the wallet only minor point, maybe coin compartment could be a bit bigger, otherwise no complaints at all. Would definitely buy another one

1 marzo 2021
Logo di Safe Wallets

Risposta di Safe Wallets

Thank you very much for your review Stephen! Much appreciated and hope to see you back again!

Safe Wallets

Valutata 2 stelle su 5

Buying the Product

i found the process of actually buying the product easy. but after sending over 6 e mails to request where the wallet was absolutely not good at all. Nobody got back to me and it took ages, as I bought the product 9 days before they got back to me and said it takes 6 days to be delivered.

Not at all professional and was very frustrated in when this was arriving hadn't gave any reassurance to the customer in when the product was coming.

I personally wouldn't buy from them again. when receiving the wallet it wasn't good quality

1 marzo 2021
Logo di Safe Wallets

Risposta di Safe Wallets

Hi Josh,

Thanks for your review. I had a look at your order and saw that you placed it on the 11th of February and received it on the 22nd (7 working days ). Our delivery timeframe is currently 5-7 working days after your order.

We received an email from you on the 16th of February to which we replied on the same day. We have a very quick customer service and have been commended on that by a lot of our customers. You also had received the tracking number from yodel.

Regarding the quality of the item you received, please send an email to our team at info@safewallets.co.uk and we will look at the issue.

Regards
Safe Wallets

Valutata 1 stelle su 5

I got an email saying my item was…

I got an email saying my item was shipped then I got a email saying there was a mix up with my order give it 7days my email said your order may be showing has shipped but ignore it it's been 7 days now and still.not received it .If I dont receive it today then I will put a complaint in

1 marzo 2021
Logo di Safe Wallets

Risposta di Safe Wallets

Dear Rosemaria,

Thanks for your review. Most of our warehouse issues have been resolved but we are still experiencing a few issues with some of the orders. I can only apologise for the delay. Our team will be reaching out to you shortly to give you updates. I hope you will review us again when you receive your product!

Kind regards
Safe Wallets

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