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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The entire experience was absolutely amazing from meeting the team at the booth to bringing home a lightsaber for my brother The crew were so amazingly helpful in both pointing out details and... Leggi di più

Valutata 1 stelle su 5

This was the worst experience that I've ever had making an online purchase. I never received my order, and despite nineteen emails to the company, the situation was never rectified. I requested a refu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Customer service were direct and helpful but most importantly our lightsabers were high quality and well-constructed. Even though we got the less expensive options they are miles better than the offic... Leggi di più

Valutata 5 stelle su 5

The team has reached out to me directly to ensure my order was processed properly. I actually spoke to a human. And they have provided replacement parts when anything didn't work fully as expected.

Dettagli dell'azienda

  1. Negozio di oggetti da collezione
  2. anche in
  3. Produttore di giocattoli

Scritti dall'azienda

The best lightsabers in the Galaxy! When I got my first saber I thought it was just way too cool to be kept for myself and wanted to see how I could share it with others. Thus, Saber X is born. A Canadian based business making their way through the universe one Star Wars experience at a time. I truly hope you love our sabers as much as we do, we certainly love sharing them with you!


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

192 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 37% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,8

Tutte le recensioni

(192)

61 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fast delivery from overseas

I purchased the fire blade and it arrived under two weeks. Usually something like that going through customs takes a month to a month and a half. I’m impressed with the speed of delivery.

15 luglio 2024
Valutata 5 stelle su 5

Awesome Lightsabers

I really enjoy the light sabers that I bought. They are exactly as described. I found the instructions confusing, but once I got the hang of it (after the initial setup) it was fine. The baselit version is very light in comparison to the xenopixel one, so be careful swinging it around or your mom might get angry.

I would recommend SaberX to anyone I know.

6 giugno 2024
Valutata 5 stelle su 5

Bought 2 sabers Sabine 1 and Star…

Bought 2 sabers Sabine 1 and Star Killer. Both are amazing. I had an issue with the electronic for the Sabine. They sent me quickly a new electronic part. Which worked really well. Customer service answers within a day.

6 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

They went above and beyond for a first…

They went above and beyond for a first time customer. I'm so very appreciative of it and would highly recommended Saber X.

29 luglio 2024
Non scritta su invito
Logo di Saberx

Risposta di Saberx

Thank you so much William. We love our customers as much as we love our sabers and we are happy it shows!

May the Force be with you!

Valutata 5 stelle su 5

Must-have for saber lovers

I had such a great experience buying a saber from Saber X. I bought my sister a Padawan saber for her sweet 16 and she loved it! Great product, and even better customer service. They are very nice people who will do whatever they can to help their clients. I hope to see them opening a full store in the future.

29 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5
Logo di Saberx

Risposta di Saberx

Hello there, we are so sorry to hear you are having difficulties with your saber! Rest assured, all our sabers have a 1 year warranty and our support staff will be happy to repair or replace your saber. Please contact support@saberx.ca with your order number or reciept and they will be more than happy to assist you. And again apologies for any inconveniences. May the Force be with you!

Valutata 4 stelle su 5

Need some improvement

Base is great but saber part should have more screws to secure it better

8 maggio 2024
Logo di Saberx

Risposta di Saberx

Thank you for your feedback regarding the saber's design. We’re pleased to hear that you’re happy with your hilt, and we appreciate your suggestion about adding more screws for better security.

Your input is incredibly valuable, and our team will review this aspect of the design to explore potential improvements. We are committed to continuously enhancing our products to provide the best experience for our customers.

If you have any additional insights or suggestions, we’d love to hear them. Thank you for helping us improve!

May the Force be with you!

Valutata 5 stelle su 5

The sabers are of great quality

The sabers are of great quality. Loved them. Only 1 small not problem that is in no way a deal breaker, is that I ordered the count dooku saber and the instructions on the saber were not too clear in the base manual so I had to do some small lookup on google to find it's charging port. Other than that the quality itself far surpassed my expectations. Overall super happy with purchase.

7 aprile 2024
Valutata 5 stelle su 5

More pleasant than a Senator from Naboo

Customer service were direct and helpful but most importantly our lightsabers were high quality and well-constructed. Even though we got the less expensive options they are miles better than the officially licensed Disney/Hasbro products. Only weakness is the sound quality but for the price, we really couldn't ask for more. LOVE our sabers

20 marzo 2024

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