Quality product slightly expensive but if it does what is says it will worth the money . Easy to apply and instructions clear . Still waiting for the cedar cladding to turn silverfish is starting to... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The showroom at Newtonmore is really good for seeing the various options available. Russwood have them on the wall, covering large areas, so you can appreciate how they look when up. It also display... Leggi di più
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Seabreeze will soon be our bespoke Hebridean retirement home. Russwood were recommended to me by Hebridean Homes and I have no regrets about choosing value for money quality over price. A visit to... Leggi di più
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I've purchased cladding for a big diy project in the past and Russwood guided me through all the options down to the best way to fix and treat etc. This time I just wanted more fixings for another pro... Leggi di più
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Dettagli dell'azienda
- Fornitore di legname
- anche in
- Fornitore di pavimentazioni in legno e laminato
- Negozio di materiali da pavimentazione
- Produttore
- Rivendita di legname
Informazioni su Russwood
Scritti dall'azienda
What We Do
Russwood is a leading UK supplier of high-quality, sustainable timber flooring, cladding, decking & interior cladding products. Quality, expertise, innovation, environment and community are at the core of everything we do. We strive to be the best for our customers through unrivalled technical expertise and customer service, and to do our best for the environment by offering sustainable, high-performance timber products.
Our Purpose
Put simply, Russwood exists to help create a more beautiful, sustainable future in the built environment. With over 30 years of experience in the timber industry, we pride ourselves on our reputation for quality products and excellent technical expertise. Our highly trained experts are happy to advise you on every step of your project.
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Informazioni di contatto
Station Sawmill, PH20 1AR, Newtonmore, Regno Unito
- 01540 673 648
- hello@russwood.co.uk
- russwood.co.uk
4,9
Eccellente
307 recensioni
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Highly Recommended Scotland - Cornwall
We visited the Sawmill and was given a guided tour by John to look at the excellent displays. The communication from John was excellent, answering all our questions. Ordering was easy. Finalising a delivery date took time and was later than we were informed. The delivery driver called the day before to confirm a delivery and arrived in time. Due to our location he did an excellent job to unload our order. The Scotch Larch cladding has now been fitted and looks amazing. The recommended KompFix that was supplied was insufficient in quantity which was disappointing. However, the L-Go Fix A2MS screws were excellent quality (comment from the Joiner). We now wait to see the aging process.
1 maggio 2023
Risposta di Russwood
Hi Steve, thank you for sharing your experience with Russwood. We are delighted to hear you found visiting us for a tour beneficial in helping to choose the correct timber species for your project. We are sorry to hear your delivery date was longer that you initially expected, however, we appreciate your feedback so we can improve on this service going forward. We are proud of our fixing & accessories range and it’s great to hear your joiner was also impressed with the SIHGA L-GoFix® screws. We hope you enjoy your Scotlarch® cladding for years to come.
Fantastic products backed up with a fantastic sales support!
Fantastic products backed up with a fantastic sales/support team. Pulled a big rabbit out of a hat for my project. Would use again without hesitation.
15 maggio 2023
Risposta di Russwood
Hi Scott, thank you for leaving us a fantastic review. We are delighted to hear you had a positive experience and have passed your feedback onto Graham in our Cladding Sales team who advised you. We look forward to working with you again on any future projects!
Perfect
Perfect, great communication and advice, with speedy smooth transaction and delivery. Great service!
24 aprile 2023
Risposta di Russwood
Hi Keri, thank you for leaving us another review! It's great to here you found our online shop easy to use and our team could help advise you what products were suitable for your project. Please don't hesitate to get in touch if you need any further advice.
Siberian larch purchase.
An experienced person showed me around the sales site, explaining everything fully. Once the order was made preparation and delivery were as promised. Everyone very obliging and the product chosen is gorgeous.
17 aprile 2023
Risposta di Russwood
Hi Christine, thank you for taking the time to leave us a review. It's great to here you found your tour with Craig helpful in choosing SILA Select® Siberian Larch cladding for your project.
Whole experience was good
Whole experience was good, very helpfull and delivered on time and as described a quantity of Accoya wood.
26 marzo 2023
Risposta di Russwood
Hi Graham, thank you for leaving us a 5 star review. It's great to hear of positive experience with Russwood and we hope you enjoy your Accoya® for years to come.
Risposta di Russwood
Hi Colin, thank you for taking the time to leave us a 5 star review!
Quality product and hassle free…
Quality product and hassle free experience from start to finish. Great showroom In Newtonmore with many flooring examples showcasing their products. Expert advice on every aspect and expedited by their own haulage which meant in knew exactly when the delivery was.
29 marzo 2023
Risposta di Russwood
Hi Martin, thank you for taking the time to leave us a review. It's great to hear about your positive experience with Russwood, from choosing your flooring through to delivery. Please don't hesitate to get in touch if you need any further advice.
Risposta di Russwood
Hi Graham, thank you for leaving us a 5 star review!
Really helpful guidance and info…
Really helpful guidance and info provided over the phone. Fantastic looking scotlarch.
3 aprile 2023
Risposta di Russwood
Hi Paul, thanks for leaving us a 5 star review! It's great to hear that you are happy with your Scotlarch cladding and that the Cladding and Decking sales team could provide the advice you needed over the phone. Please don't hesitate to get in touch if you need any further advice. Thanks
Beautiful product, professional service
After visiting the showroom in Newtonmore, we knew we wanted to use Russwood for our flooring in our home in Edinburgh. We asked for recommendations for a fitter local to us who we used - he turned out to be very good indeed. We had lots of questions about care of the finished product and the staff have been really helpful in providing us with advice on after care. Delighted with the end result!
17 aprile 2023
Non scritta su invito
Risposta di Russwood
Hi Alison, thank you so much for taking the time to leave us a review. It's great to hear you enjoyed your visit to our showroom and found it beneficial in choosing the right flooring for you. I have passed your kind words onto our Flooring and Interior Cladding Sales team who are delighted to hear they could help. If you need any further advice, please don't hesitate to get in touch. Thanks
Good service and valuable advice
16 marzo 2023
Risposta di Russwood
Hi Kinloch, thank you for taking the time to leave us a review!
All Good but inconsistent painting.
Very helpful in understanding my need. Clear instruction about payment and delivery. Goods delivered on time although no update were given for such long lead time. Delivered in good packaging.
Disappointed with the painting (important as these were for external use) workmanship. Very inconsistent throughout the length of the timber. Expected high quality painting for such a price. Natural wood colour appeared at both ends of the timber. Had to repaint manually!!
4 febbraio 2023
Risposta di Russwood
Hi, thank you for letting us know about your experience with Russwood. We are sorry to hear that you are unsatisfied with the paint finish on your cladding. A member of our team will be in touch with you directly to discuss this in more detail. End trimming and cuts are standard practice in cladding and we supply additional touch-up paint free of charge to coat end grain on-site during installation. Thanks again for your feedback and for leaving us a great review.
An excellent service on the supply of…
An excellent service on the supply of my hard to obtain siberian larch decking. Thank you.
23 marzo 2022
Risposta di Russwood
Hi Ron, thank you for leaving us a review. We are delighted to hear you are happy with your Siberian Larch decking.
Risposta di Russwood
Thanks for leaving us a review, David! Great to hear you are happy with your order.
Quality product
Quality product , carefully stored to maintain quality - good technical advice available with built examples to view at HQ - delivery to site went extremely well - good communications - this is a Family business which I would not hesitate to use again , or recommend to others
10 febbraio 2023
Risposta di Russwood
Hi K, thank you for taking the time to leave us a 5 star review. It's great to hear about your positive experience with Russwood from initial contact through to delivery. We look forward to working together again soon.
Knowledgeable staff
Knowledgeable staff, excellent quality products and prompt delivery !
24 febbraio 2023
Risposta di Russwood
Hi, thank you for taking the time to leave us another great review! We appreciate your repeated custom and look forward to working together again soon.
Excellent service and product
Excellent service and product. Great customer from Sales through to delivery.
31 gennaio 2023
Risposta di Russwood
Hi Brian, thank you for leaving us a great review. We pride ourselves on our customer service and it's great to hear you had a positive experience with Russwood.
Always a great service from Russwood
Always a great service from Russwood. Products simply untouchable across the range.
20 febbraio 2023
Risposta di Russwood
Hi, thank you for leaving us a 5 star review. We are proud of our product range here at Russwood and it's great to receive such positive feedback from customers. We look forward to working together on more projects in the future.
Risposta di Russwood
Hi Julia, thank you for leaving us a 5 star review!
Very happy with the floorboards…
Very happy with the floorboards supplied by Russwood. Excellent quality as expected. The sales team is very helpful, reacts quickly to queries and helps sorting out last minute concerns. Only drawback: last time, the delivery truck was unsuitable to access small residential streets in London, which created some complications.
18 gennaio 2023
Risposta di Russwood
Thank you for taking the time to leave us a review. We are delighted to hear you are happy with your flooring and the service received.
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