Russell and Atwell Recensioni 

I bought the 5 packet selection box having seen the company featured on Dragons Den. Being chocoholics we had to try them as at least one panel member said they were the best chocolates they had tasted.
Although taste is a personal thing we both felt they were nothing special, the dirty blond and salted caramel were quite nice but the remainder were nothing special in our opinion. We were hoping to have found something special but unfortunately we were dissappointed.

Just had my first order delivered 15 mins ago. Well packaged and really fast delivery.
Chocolates are so creamy. Ordered the milk ones which are lovely but the Passion Fruit are just divine. Ordering again as I don't think they'll last long

I ordered two jars of the milk and hazelnut chocolates for my husband's Valentine day present, beautiful taste, fresh and love the fact that quality ingredients are used in production. I had a slight issue with my purchase which was professionally rectified. Definitely will be ordering again from Russell and Atwell.

Delivery is prompt with this company hence why I like them it fits through the letter box which is convinient

Organic cream and honey is what deviate this product away from its competition and give it is usp and i think it tastes better than other high street chocolates out there

Fantastic chocolates! Would definitely buy again :-)

Honey and organic double cream is a nice touch and the texture of these chocolates are fantastic which goes to prove quality ingredients really do make a better quality chocolate

Very nice chocolate made in Britain.
Even after Royal Mail lost my parcel
Russel & Artwell reached out to me a rapidly replaced them.
Such good customer care from this small up and coming company.
I would highly recommend and will be ordering again very soon.

Insanely good chocolates, I got the whole selection and a working my way through them - rather quickly. You can eat a whole bag and still feel good because there are no preservatives. Thoroughly recommend them.

Can’t give them less than a 5 star review! I bought the mini taster pack and they are ALL delicious. They didn’t last as long as I intended, and I hurried to order some of the Seville orange special edition - can’t risk them running out! Chocolate lovers, I recommend these fresh chocolates to you.

Wow! Amazing fresh chocolates that taste just great. A perfect gift too, well wrapped and beautifully presented. Ordered the mini Monty taster pack. Just one draw back … I had to share !

I ordered my favourite, the salted caramel chocolates. They are absolutely delicious and my go to chocolates when I want to treat myself or my friends and family. They taste divine and the salted caramel is just beautiful. The website is is easy to use and offers lots of delicious and tempting flavour choices. Delivery is quick and before you know it these gorgeous chocolates are stashed in your fridge ready for enjoying. As a migraine sufferer whose trigger is sadly dark chocolate, I do have to ration these chocolates (maybe not a bad thing as they are so tasty!)so I would love to see the salted caramel centre with milk chocolate. If you want some really special chocolate, different to what you can buy elsewhere then Russell & Aswell are the chocolates for you! Highly recommended!

Great company to order from with I good delivery experience from the Post Office. The chocolates were delicious too, with a premium flavour and texture, but perhaps a tad pricey for what are essentially plain dome shaped chocs that arrive in sealed pouches, which don't make them quite so suitable for gifting, unlike a box of different shaped chocolates would. I would still order again and recommend them as a high quality personal or family treat.

These are absolutely phenomenal quality chocolates. The flavours are individually spot on, not a single flavour hasn’t been thought about thoroughly or ‘let’s down the bunch’. The texture is beautiful, the size has been thought about to give you a lovely ‘mouth experience’ and they are without a doubt worth every penny.
These chocolates have a great list of quality ingredients and to be able to have offered fresh chocolate on the market, is not only a rarity but also an indulgent treat which must be tried! Any true chocolate lover would understand 😍
P.S/ limited edition Cornish dream is out of this world - 10/10

As an avid watcher of Dragons Den, how did I miss you guys 🤔

Meta’s algorithm found this chocaholic and the mini Monty taster pack landed on my doorstep Friday as I was dashing for a train to London and trust me, the day took far to long to pass before I got home at 9pm to sit down with a cup of Yorkshire and try one of each !! After all, chocolate helps you sleep, right ? 🤔

Just checked the shelf life guidance and I’m pleased there is no settling down period as these delicious chocolates last less than 48 hours 😉

I did give away two packs to a fellow chocoholic and now back on the website with the generous discount code for a reorder. 🙏🏻

These chocolates are insanely good, whether you crack, break, bite or suck the chocolate shell, your taste buds will thank you.

I’m not a chocolate scientist BUT I’m free to reach out to when you need professional feedback on new flavour launches. I could be your South West (Dorset) chocolate ambassador 🥰

Love your story, your backgrounds and your Instagram account!

Don’t forget me ….

My God, these little devils are outrageously good. Yes expensive, but in my opinion worth every penny. You genuinely will never want to eat any other chocolate again. I bought two of the retail x 7 packs and me and my family went through them in 5 days im not even sad to say. Could not get enough so I’ve ordered more. What a treat. My only critique is that the 7 retail pack should be a constant product available to buy as I would go for this every time!

Cheers guys! Chocolate on!

Have made numerous purchases of different fillings but can't fathom out the naysayers that almost condemn these exquisite confections. OK, they're not the same as all the middle of the road producers but that's the main reason for them being that much better. Look behind the ingredients and you'll see why they're better - for us and the planet.
As for the boys and girls behind the scenes I cannot fault them, customer orientated, quick of the mark and eager to help. Big faceless companies take note.
OK, so they're a bit on the expensive side but you're getting hand made, crap free confectionery not some mass produced over sweet tasteless so called chocolate. If you don't like them then just carry on eating that stuff and help line the money grabbing pockets of people who couldn't give a monkeys about the planet. Your choice, I like living here.

Oh my goodness! My tastebuds have fallen in love!!!

My first delivery has just arrived and the taste of these chocolates is out of this world. They do not compare to any other chocolates I’ve tasted before.
Sorry Lindt, I have a new favourite which is the best chocolate I’ve ever tasted.

If you’ve not tried then put them on your bucket list 😋

Update 23.7.25: sorted. Refund received, no future orders will be sent. No record of the emails that were sent. Any comms have been completed via trustpilot and/or messenger. No sign of those emails, even in trash/spam. Matter closed. Thank you R&A for resolving ❤️. I am changing my ‘score’ to 4. From 1. Matter resolved. It is what it is, and life is definitely too short! I don’t want to adversely penalise any company. ✅

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Update 22.7.25: thank you for the update. I have received the notification through this trustpilot review, but not received any direct comms. I have access to any accounts I may have used. No matter, you have confirmed the refund, and cancellation of any future orders. For this, I thank you ❤️.

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I ordered in May. £16 offer 3 packets. IMO not worth it. Honestly don’t waste your money. Your choice.

For me, suddenly saw a pending transaction on my card today. I emailed today saying I did not order, and did not subscribe. Even checked the website and, funnily enough, no subscription.

Anyway, end of day, I check, my “order” has been despatched. I did not order. I have emailed them tonight will see what response I get. Thankfully I have the security, if required, of card issuer refunding. But hope not to need this.

Had I subscribed, which I had not (their website shows I have none) then wouldn’t an advance email be courtesy to say pending subscription on way?

Honestly it just smells kind of funny. Not what I would expect. If the choccies were worth it fair enough. But £20 for 3 bags of mediocre (as I said, imo) chocolates. Please … No!!! 🤣

Wonder if, and when, a response will be forthcoming.

I’m a regular subscriber to many things I do want. I don’t want this, and the “experience” just feels all wrong.

Come on then Russell & Atwell, I await your explanation.

If I’m at fault then fair enough, but I believe myself to be a fairly responsible, financially capable individual. I’ll put my hand up if it is my fault, but at this stage, I just don’t see it that way.

I received my first order today.
Although they are higher in price than high street chocolate, they are worth every penny. Utterly delicious, and wonderful quality.
I will definitely be buying more for friends and family.