Needed a couple of spare wheels quickly that are ready to go incase of emergency. Ruk bikes provide a very easy solution. Easy to use menu on their website providing a range of options to suit all bu... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
There was a mistake with a wrong order which they quickly rectified once aware of it but then bit of chasing was then needed to get a returns label for it but which was eventually sent. However t... Leggi di più
I ordered a wheel that came quickly. It was not a match so requested a return that was accepted and processed in a reasonable time.
Best price, free postage and easy transaction. Purchased BBB TL 18 Large for MTB, as purchased small version, but wasn't big enough for 2.2" Tyre and Multi-tool. The large version is spot on... Leggi di più
4,6
Eccellente
228 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
wrong fitting exchanged
18 maggio 2022
Excellent service speedy delivery and…
Excellent service speedy delivery and great prices! Very happy with my bike parts thank you!
17 maggio 2022
I ordered 28mm tyre
I ordered 28mm tyre. I received a 25mm tyre. I accepted the 25mm tyre because I needed to use it the weekend I received it. Fait accompli!
12 maggio 2022
Ritchie headset
Ordered a Ritchie headset.
RUK Bikes were the best price I could find.
It was delivered the following day.
Couldn't ask for better.
Would definitely recommend.
Happy customer.
10 maggio 2022
Excellent service and communication
Excellent service and communication. There was a short delay due to a supplier problem, but I was kept well informed and offered a full refund if I couldn't wait. Highly recommended.
8 maggio 2022
Excellent
Only place in the UK I found the item I purchased in stock, arrived the next day from ordering with free postage and the item was correct….
Great service 👌👌
4 maggio 2022
Fantastic retailer
Fantastic retailer. There was a short delay with my order due to a supplier problem, but I was kept well informed, and offered to wait a few days or cancel with a full refund. Product arrived as promised a few days later. Great customer service. Will definitely use them again.
1 maggio 2022
Non scritta su invito
Great service
Prompt delivery with exactly what I’d ordered at a good price.
Will use them again
22 marzo 2022
Excellent service
25 febbraio 2022
Only company that had the relevant…
Only company that had the relevant part in stock well chuffed
31 gennaio 2022
Rubbish customer service
Rubbish customer service. Unable to return an item. There are plenty of other online companies, don’t use this one
24 gennaio 2022
Risposta di Ruk Bikes
Hi Andrew, sorry to hear this. Did you actually get in touch with anyone regarding returning your item? We have an excellent returns policy and have had no previous complaints.
Great communication
27 dicembre 2021
BBB TL 18 Large - Perfect for MTB
Best price, free postage and easy transaction.
Purchased BBB TL 18 Large for MTB, as purchased small version, but wasn't big enough for 2.2" Tyre and Multi-tool.
The large version is spot on and the recess on bottle ensures the tool bottle is gripped and held well in the cage. Purchased another brand, which didn't have this and it wasn't secure in side loading cage. The small screw down lid compartment for chain link or other small items is a handy feature. The tool bottle plastic easily marks when placing in and removing from cage but this doesn't affect functionality.
Would recommend.
20 dicembre 2021
Parcel was not delivered on the date…
Parcel was not delivered on the date stated
And the box was squashed and damaged
20 dicembre 2021
Risposta di Ruk Bikes
Hi Wayne, Sorry to hear that. We use a courier service for all shipments, they are extremely busy this time of the year.
Exactly what was ordered despite a…
Exactly what was ordered despite a shortage of 11-32 rear cassettes generally and delivered ahead of estimated delivery date - rarer than hens teeth ! well done
3 dicembre 2021
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