The Royal Kennel Club Recensioni 

1895
TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Fantastic experience Ella was very patient and helpful. Guided me through the the change of ownership online as I was having problems with and made clear with her instructions. So big thank you from... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I spoken to Liv who was patient and very helpful.My registration was handled smoothly however I had hoped to enable the 5 week puppy insurance. Once again Liv was extremely helpful , the department li... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The registration form (form 8) would not work on line. Telephone answered in about 8 minutes by Olivia. She was pleasant, calm, patient, understanding and very professional. There was a history of is... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The assistant could not have been more helpful. She resolved the problems I was having and guided me through registering my puppies.

Dettagli dell'azienda

  1. Organizzazione per la protezione degli animali

Scritti dall'azienda

We are the largest organisation in the UK devoted to dog health, welfare and training. Our objective is to make a positive difference to dogs and their owners. We run the UK's largest registration database for pedigree dogs and an activity register for crossbreed dogs.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

2K recensioni

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Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 77% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(1895)

147 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

can do helpful attitude

can do helpful attitude, massive improvement over the last few years, night and day.

12 settembre 2025
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Risposta di The Royal Kennel Club

Thank you so much for your review.

Valutata 5 stelle su 5

Amanda was most helpful and patient

Amanda was most helpful and patient. I’ve been breeding and showing/ trials for 50 years. I am using the KC puppy pack for the first time and had problems with it not printing. Amanda was able to complete the form for me and emailed it as a pdf which I have now printed. Sorry my generation is not as savy as the youngsters. Probably my best experience with KC staff. Well done Amanda. Many thanks.

5 settembre 2025
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Risposta di The Royal Kennel Club

Thank you for your valuable feedback.

Valutata 5 stelle su 5

I have a few medical problems,which…

I have a few medical problems,which sometimes makes it difficult to communicate on telephone, Natalie was amazing, nothing to much trouble to explain things to me ,god bless Natalie I wish all call handlers where like her,5 stars to kennel club for amazing experience

3 settembre 2025
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Risposta di The Royal Kennel Club

Thank you very much for taking the time to leave us a review.

Valutata 4 stelle su 5

Help to navigate an outdated system

Eleanor the call handler was very helpful and understanding as again due to the Kennel clubs outdated and archaic system it has been far more challenging than necessary to register a litter of puppies. Many thanks Eleanor very helpful 👏

30 agosto 2025
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Risposta di The Royal Kennel Club

We appreciate your feedback and the time taken to leave your review. We're please Eleanor was able to assist you.

Valutata 5 stelle su 5

Extremely Helpful

Gloria was extremely helpful when discussing my litter registration with me and went that extra mile to help resolve the issue. Would recommend!

28 agosto 2025
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Risposta di The Royal Kennel Club

Thank you for your valuable feedback.

Valutata 5 stelle su 5

Very efficient service

I spoke with Loren about ordering 5 generation pedigrees because I could not do it online due to a problem. Loren was very helpful & took my order & dealt with it immediately. I also received confirmation emails. I was very pleased with her service. Thank you Loren.

26 agosto 2025
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Risposta di The Royal Kennel Club

Thank you for taking the time to leave us a great review.

Valutata 5 stelle su 5

The phone was answered quickly

The phone was answered quickly. Loren listened carefully to my query and in only a few minutes referred to the correct department and came back with an answer for me. A very courteous and efficient customer service. Keep up the brilliant work

22 agosto 2025
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Risposta di The Royal Kennel Club

Thank you for taking the time to leave us your review, we appreciate it.

Valutata 5 stelle su 5

Missing document

One of my pedigree certs did not arrive. I waited the appropriate length of time then phoned & spoke to Marie. She was very helpful & arranged for a new cert to be sent out. It has arrived today, so I'm happy now. I'm not sure how an A3 item can go missing in the post though.....

15 agosto 2025
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Risposta di The Royal Kennel Club

We are sorry you did not receive your documentation as expected but are happy that Marie could help you. Thank you for taking the time to leave us a review.

Valutata 5 stelle su 5

Thankyou!

Thanks to Gloria we could organise a three generation pedigree as the Web site was daunting to embark on!

Kind, patient helpful, understanding and very helpful service.

Thankyou Gloria 🙏

14 agosto 2025
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Risposta di The Royal Kennel Club

Thank you very much for your review. We appreciate the time taken.

Valutata 5 stelle su 5

Excellent service

Tyler was friendly, approachable & could not have been more helpful.
Issue immediately sorted.
Thank you.

13 agosto 2025
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Risposta di The Royal Kennel Club

Thank you very much for your review. We appreciate the time taken.

Valutata 5 stelle su 5

Had a problem with the website and lost…

Had a problem with the website and lost all my work the night before the woman I contacted to be honest wasn't much help but the reason I gave 5 stars to the review was this morning I got an Earth's Angel called Marie who sorted the problem out giving Me the help and support I needed as tech is not one of My strong points but this young lady sorted out the problem in the way public expect and done a 5 * job in doing so. So thanks Marie and 5 * from Me to you ❤️

12 agosto 2025
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Risposta di The Royal Kennel Club

Thank you very much for your review. We appreciate the time taken.

Valutata 5 stelle su 5

Fab customer service

I have spoken with Loren several times and she is fantastic. She is always really helpful, polite and knowledgeable.

11 agosto 2025
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Risposta di The Royal Kennel Club

Thank you very much for your review. We appreciate the time taken.

Valutata 5 stelle su 5

Litter registration

I contacted Loren today to discuss my new litter registration. I had made some errors completing the online form and she got the issues sorted out and puppy registration authorised for me.
Loren was very efficient, understanding and very kind to speak to. Thank you Loren.

1 agosto 2025
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Risposta di The Royal Kennel Club

Thank you very much for your review. We appreciate the time taken.

Valutata 5 stelle su 5

The advisor Natalie

The advisor Natalie, was professional and friendly, took time to understand the problem I was having and found the solution. She was absolutely brilliant and world make me confident to use and recommend the kennel club.

28 luglio 2025
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Risposta di The Royal Kennel Club

Thank you very much for your review. We appreciate the time taken.

Valutata 5 stelle su 5

I was enquiring about my litter…

I was enquiring about my litter registration today, Liv was great, and got straight onto and got it processed.
Thank you.

28 luglio 2025
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Risposta di The Royal Kennel Club

Thank you very much for your positive feedback

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