Fantastic experience Ella was very patient and helpful. Guided me through the the change of ownership online as I was having problems with and made clear with her instructions. So big thank you from... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Fantastic experience Ella was very patient and helpful. Guided me through the the change of ownership online as I was having problems with and made clear with her instructions. So big thank you from... Leggi di più
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I spoken to Liv who was patient and very helpful.My registration was handled smoothly however I had hoped to enable the 5 week puppy insurance. Once again Liv was extremely helpful , the department li... Leggi di più
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The registration form (form 8) would not work on line. Telephone answered in about 8 minutes by Olivia. She was pleasant, calm, patient, understanding and very professional. There was a history of is... Leggi di più
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The assistant could not have been more helpful. She resolved the problems I was having and guided me through registering my puppies.
We are the largest organisation in the UK devoted to dog health, welfare and training. Our objective is to make a positive difference to dogs and their owners. We run the UK's largest registration database for pedigree dogs and an activity register for crossbreed dogs.
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Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 77% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
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can do helpful attitude, massive improvement over the last few years, night and day.

Risposta di The Royal Kennel Club
Amanda was most helpful and patient. I’ve been breeding and showing/ trials for 50 years. I am using the KC puppy pack for the first time and had problems with it not printing. Amanda was able to complete the form for me and emailed it as a pdf which I have now printed. Sorry my generation is not as savy as the youngsters. Probably my best experience with KC staff. Well done Amanda. Many thanks.

Risposta di The Royal Kennel Club
I have a few medical problems,which sometimes makes it difficult to communicate on telephone, Natalie was amazing, nothing to much trouble to explain things to me ,god bless Natalie I wish all call handlers where like her,5 stars to kennel club for amazing experience

Risposta di The Royal Kennel Club
Gloria was most helpful I felt she want out if her way this morning

Risposta di The Royal Kennel Club
Eleanor the call handler was very helpful and understanding as again due to the Kennel clubs outdated and archaic system it has been far more challenging than necessary to register a litter of puppies. Many thanks Eleanor very helpful 👏

Risposta di The Royal Kennel Club
Gloria was extremely helpful when discussing my litter registration with me and went that extra mile to help resolve the issue. Would recommend!

Risposta di The Royal Kennel Club
I spoke with Loren about ordering 5 generation pedigrees because I could not do it online due to a problem. Loren was very helpful & took my order & dealt with it immediately. I also received confirmation emails. I was very pleased with her service. Thank you Loren.

Risposta di The Royal Kennel Club
The phone was answered quickly. Loren listened carefully to my query and in only a few minutes referred to the correct department and came back with an answer for me. A very courteous and efficient customer service. Keep up the brilliant work

Risposta di The Royal Kennel Club
One of my pedigree certs did not arrive. I waited the appropriate length of time then phoned & spoke to Marie. She was very helpful & arranged for a new cert to be sent out. It has arrived today, so I'm happy now. I'm not sure how an A3 item can go missing in the post though.....

Risposta di The Royal Kennel Club
Thanks to Gloria we could organise a three generation pedigree as the Web site was daunting to embark on!
Kind, patient helpful, understanding and very helpful service.
Thankyou Gloria 🙏

Risposta di The Royal Kennel Club
Tyler was friendly, approachable & could not have been more helpful.
Issue immediately sorted.
Thank you.

Risposta di The Royal Kennel Club
Had a problem with the website and lost all my work the night before the woman I contacted to be honest wasn't much help but the reason I gave 5 stars to the review was this morning I got an Earth's Angel called Marie who sorted the problem out giving Me the help and support I needed as tech is not one of My strong points but this young lady sorted out the problem in the way public expect and done a 5 * job in doing so. So thanks Marie and 5 * from Me to you ❤️

Risposta di The Royal Kennel Club
I have spoken with Loren several times and she is fantastic. She is always really helpful, polite and knowledgeable.

Risposta di The Royal Kennel Club
I contacted Loren today to discuss my new litter registration. I had made some errors completing the online form and she got the issues sorted out and puppy registration authorised for me.
Loren was very efficient, understanding and very kind to speak to. Thank you Loren.

Risposta di The Royal Kennel Club
Marie was very helpful and efficient. She resolved my problem quickly and effectively.

Risposta di The Royal Kennel Club
She was super polite helpful and nice

Risposta di The Royal Kennel Club
The advisor Natalie, was professional and friendly, took time to understand the problem I was having and found the solution. She was absolutely brilliant and world make me confident to use and recommend the kennel club.

Risposta di The Royal Kennel Club
I was enquiring about my litter registration today, Liv was great, and got straight onto and got it processed.
Thank you.

Risposta di The Royal Kennel Club
Marie was exceptionally helpful. Knowledgeable and cheerful. A very nice phone call

Risposta di The Royal Kennel Club
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